Quality Inn & Suites - Toronto West

Quick check in Airport shuttle right on time Friendly staff

Average, there was some bad smell in the hotel

It was just okay but, I would not stay here for the following reasons. The toilet was wayyy too low and hard to use do to being so low. The shower was very slippery and they don't have a non slip mat. There were two beds and they were somewhat comfortable, but the pillows are absolutely too soft and the windows in the room do not open. People were smoking in their rooms both cigarettes and marijuana and the smoke came inti our room and it smelled awful. We notified the front desk who said they also smelled the smoke but that the hotel is smoke-free and he would walk around the floors to investigate. Also the housekeeper was not so nice. Thought we had our do not disturb sign on, she was banging on the door and insisted on coming in to clean. We asked if she could come back in 10 minutes as we were changing and getting ready to leave but she still insisted on coming in at that time. Very uncomfortable and unprofessional. The breakfast is had some basics such as scrambled eggs, boiled eggs, yogurt, sausage, bagels, bread, waffles, muffins, tea, coffee, juice but there were no veggies or healthier options so i just had a yogurt and some tea. The signage to the hotel was out so it was difficult to see the entrance. The hotel is about 10-15 minutes away from the airport so that is a plus, but our stay was not comfortable so I cannot recommend it at this time.

Clean room. Staff were great during our late check in/early check out. Shuttle driver was good too.

Good property at reasonable price with comp breakfast

Beds were very firm and there was no plug for bath tub. Furniture was scuffed and light shades are cracking, so maybe a little revamp is needed on that end.

The best

The Television did not work and i escalated it to the front desk staff to request for maintenance but it never happened from Friday to Sunday Room 213 What a waste of money Kindly refund my money pls

Staff was great Check in easy Nice room Good quick breakfast

Clean room and breakfast

Ok

Amazing project

Room - mostly the bathroom: the tub was chipped and peeling, the shower faucet was very loose and the toilet kept running.

My room was clean.

Noise levels in hallways

the light in the bathroom did not work, and the sliding door outside did not lock

The walls are not sound proof so u can hear next door opening and closing , and people talking

Needs upgrades. Shuttle to airport only every 45 mins

Awesome breakfast, staff is helpful and friendly. Clean room. There’s a coffee machine in the lobby, can be accessed 24/7. Will definitely return. Affordable rates

Room was very clean, no carpet, and staff were super polite. I will definitely stay here again