Quality Inn & Suites - Toronto West

Staff was great Check in easy Nice room Good quick breakfast

Clean room and breakfast

Ok

Amazing project

Room - mostly the bathroom: the tub was chipped and peeling, the shower faucet was very loose and the toilet kept running.

My room was clean.

Noise levels in hallways

the light in the bathroom did not work, and the sliding door outside did not lock

The walls are not sound proof so u can hear next door opening and closing , and people talking

Needs upgrades. Shuttle to airport only every 45 mins

Awesome breakfast, staff is helpful and friendly. Clean room. There’s a coffee machine in the lobby, can be accessed 24/7. Will definitely return. Affordable rates

La chambre et les endroits communs ont été impeccables, déjeuners avait une bonne variété des produits fruits, lactées, céréales et oeufs brouillés tres bien cuits.

Room was very clean, no carpet, and staff were super polite. I will definitely stay here again

Its too noisy and the rooms are not sound proof. You can hear your neighbors.

We waited for 20min to have someone to do our check in. We had to change our room as we found cockroach on the bathtub. The staff are not friendly.

The staff in general were phenomenal. To top it all off, the breakfast was to die for. Better than anywhere I had stayed in Toronto.

Great Airport shuttle service and the front desk people showed good service.

👍

Staff was very helpful but hotel itself is dated

I am not one to leave a negative pay, however I booked this stay based on the reviews and was sorely mislead. The hotel is only 2.5 km from the airport, however we waited for an hour for a shuttle, after we had to call to get picked up and bring hung up on 3 times. Once we got to the hotel, the whole hotel smelled like marijuana the while time we were there. The floors are coming apart, missing transitions and planks, and we had to change rooms 3 times! I am not picky as I understand I am booking at the lower end of the hotel scale, however the first room, the bed frame was broken, The second room- the bath tub foset was not just dropping, it was full it running and we could not get it to shut off! It sounded like someone was in the shower the whole time. Finally the this room was not broken and we could sleep. Finally, I made sure to find a place with breakfast, only to find out that the hours are later on the weekend and we had to leave to early to get to eat anyways! Overall, I am happy I didn't book this hotel for our return trip and will make sure it is not on my list for future visits!