多伦多西区品质酒店及套房

職員非常有禮貌。早餐選擇不多，但水準正常。

Great

The staff did not allow me to store my luggage for a few hours before I could check in. I just had one luggage and the staff said I could just put the luggage in the common area….so I carried the luggage with me for lunch and before I can check in…. We also saw a bug in the room. It’s also very noisy outside every night at around 4pm. Overall I would recommend paying a bit more to stay in other hotels

Will not come again

是一間較舊的機場附近酒店，有接駁機場小巴來回，價錢是較相宜，所以不要抱太多期望。酒店免費早餐是不錯，亦有免費泊車，性價比還可以，宜短暫停留轉機

Staff, all very friendly. I arrived into Toronto after midnight and didn’t get to the hotel to check in until 1:35am. The front desk allowed me to have a late checkout the next day. Very grateful!

I stayed at Quality Inn & Suites - Toronto West previously and had no issues so decided to book again - on February 21, 2026, and this was hands down the worst hotel experience I’ve had. The first room we were given (second floor) reeked of marijuana. It was overwhelming and completely unacceptable for a non-smoking property. We were moved to another room on the main floor, only to discover it had an adjoining door to the next room. Although the door was locked, the guests in the adjoining room were actively smoking, and the smoke was coming directly into ours. When I reported it, the front desk clerk said he would “call them” — instead of physically going to the room to address the situation. Calling someone who is clearly smoking in a non-smoking building does absolutely nothing when we’re sitting there breathing it in. It did not resolve the issue at all. To make matters worse, there was no available parking. When we arrived, police were in the parking lot going through someone’s vehicle. After leaving briefly to grab food, we returned to see police searching another vehicle. This is not an environment I would consider safe or comfortable — especially for families. I contacted Expedia immediately requesting a refund so I could leave and book another hotel. Instead of immediate resolution, I was told the booking was non-refundable and that they would “try” to contact the hotel.

Very nice place

This is a motel style building in need of upgrading. Eg:wallpaper peeling , noise travels easily between rooms We didn’t avail of complimentary breakfast so cannot comment on that. Shuttle service to and from airport was perfect Vending machine in lobby was out of service so no access to bottled water Staff friendly Checking in was quick Had to change rooms due to ?construction/repairs in room above. Loud pounding noise noted from above

Decent breakfast, comfortable room and bed, quick shuttle service. Was exactly what we needed for a quick stay for a connecting flight the next day.

Check in went great, the rooms are older but clean. The transportation from the airport was not the greatest, the meeting point was not on the website and I called and the driver answered. I could not understand where he was telling us to meet him, his English was not great, and he was rushing us saying I'm leaving in 5 minutes so hurry, we had no idea where to go from the broken English.

Clean room, Decent breakfast and very helpful staff

Clean room and comfy beds

Nice new showers and lovely bed

The fridge was noisy. And the walls too thin, I heard someone vomiting at a nearby room at

No problem with room or services

Room clean Front desk staff very friendly Airport shuttle was excellent

Very bad, used to be better over the past few years. Poor management most likely. Asked to get a room makeup, never got it saying “it’s not showing on room service request” on their system. Also found expired food while having breakfast.

It was good one shuttle driver was quite rude but the others were fantastic and the best of staff were very helpful

The hotel definitely can use un update. Hall way floor panels are separating and lifting a bit in areas. They looked dirty around the edges and in corners. The room was clean enough. I only interacted with the person at check-in as I arrived late late night and left early this morning.