The Dilly

Hotels
8.0
/10
Very Good
1,011 reviews

What Guests Say About Their Stay

Hannah

10.0
/ 10
Helpful and courteous staff. Clean room. Great gym facility and pool. Perfect location.

Kelli

10.0
/ 10
The location was fantastic and the hotel / room were very nice. Would stay here again!

Larissa

10.0
/ 10
Friendly, welcoming and attentive staff. Comfy bed and good space in the room. Food was delicious too.
In the Area
See Map
21 Piccadilly, City of Westminster, Mayfair, London, England, W1J 0BH

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Dilly is located in area / city Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Dilly Address: Map & Location

21 Piccadilly, City of Westminster, Mayfair, London, England, W1J 0BH
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Discover More About The Dilly

Location


The Dilly is located in area / city Mayfair.

About The Dilly

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Dilly exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Dilly.

All facilities in The Dilly

Others The Dilly
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Ballroom

Things to Do

  • Health club

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Dilly

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

The following facilities or services will be unavailable from January 9 2026 to March 31 2026 (dates subject to change):
  • One of the dining venues

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Dilly
283
Number of floors in The Dilly
6
Another facilities in The Dilly
Laundry service, Express check-in, Tours, Luggage storage, Porter

Frequently asked question in The Dilly

What are available facilities at The Dilly?
There are top facilites at The Dilly such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Dilly?
Check-in time at The Dilly is staring from 15:00 - 03:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Dilly provide breakfast?
Yes, The Dilly provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Dilly?
The Dilly is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Dilly have?
The Dilly has 6 floors.
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More Reviews from Other Guests in The Dilly

Overall Ratings & Reviews The Dilly

Traveloka (11)
Other sources (1,000)
8.0
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dilly

Number of reviews per page
20
40
Top reviews
Hannah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Helpful and courteous staff. Clean room. Great gym facility and pool. Perfect location.
Chloe
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It wasn’t the best stay made worse by the price (but it is the week before christmas!) The beds were comfy, there was plenty of tea and coffee, the gym and pool area was good and given our room was overlooking Piccadilly it wasn’t overly noisy. That was sort of where things stopped being good; the room was so tired - scuffs all over the walls, the wardrobe looked old and tattered, the carpet was thin and had gathered in places which could have been a trip hazard, there was a hole in my bed sheet and the bathroom needed an upgrade! I didn’t find the staff overly friendly and they didn’t acknowledge the occassion we were there for which was fine. I was really disappointed, I’ve wanted to stay there for a while but won’t be rushing back and there would have been other places to stay that were better I’m sure!
Read More
Sharon
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was great to be greeted so friendly and the wonderful man on reception gave us a room on arrival which was much earlier than check in time…which was very appreciated after a long journey. The room was located on floor 6 which made it quiet. It was very basic and extremely in need of a refurb. The bathroom was also a little tired looking. We visited on 15-17 December but the room was incredibly hot and we couldn’t cool it, yet the corridors seem to have aircon! You cannot beat the location of the dilly, being so centrally located but the hotel really does need an upgrade. I understand a refurbishment programme begins shortly, I just hope that they don’t just focus on the reception areas and instead pay more attention to the rooms.
Read More
Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the Dilly is a bit tired. Rooms on 4th floor a bit “rundown” Weekend we were there systems down at check in. Took 30mins to get key for room. Also reception there was heady whiff of lily’s
Kelli
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location was fantastic and the hotel / room were very nice. Would stay here again!
Vanessa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bedrooms are tired and the aircon noisy but the bed was comfortable and hotel in a great location for theatreland.
Cathryne
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The service is great.
Larissa
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly, welcoming and attentive staff. Comfy bed and good space in the room. Food was delicious too.
Sandra
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location
Mallory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Celebrated our 10th wedding anniversary at The Dilly, the staff was very courteous and went above and beyond to make it feel special for us. Thank you!
Errol
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

How dare this hotel carry a 5 star rating. Honestly, I’ve stayed in fancier Premier Inn’s. Absolutely disgraceful. I feel nothing short of scammed after staying here. It’s a great location but that’s all you’re paying for. The rooms and service are substandard. The bathrooms are disgusting. I feel sorry for the people that work there - when I was checking out some poor woman was having her ear chewed by another unhappy guest and was obviously not permitted to do anything. Honestly, choose anywhere but here.
Read More
Francis
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The toilet was not clean when we first checked in...maintenance work was going on into the evening right outside our room which was very noisy...room service took nearly an hour to arrive..for £400 a night this is totally unacceptable and I will definitely never stay again and I strongly urge others to avoid this hotel..especially for the price they charge..5 star's should be reduced to 2...
Read More
Charlotte
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a double room for 2 people but the room only had a bedside table on one side of the bed and one lamp on one side of the bed. The room felt very much like it was a room for 1 person. The bed was small and the room was dated. No mini bar and we couldn't get room service until 5pm. It wasn't worth the money at all.
Mark
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff very welcoming, room comfortable
Katriona
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our room was a twin room . Beds were very comfortable and plenty of space around
Sian Kalpana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean and pleasant room- looked like freshly painted etc Nice staff at breakfast Free newspapers
Balraj
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location and restaurant
Emily
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect location as I was attending an event at St James’ Church which is directly across the road. The hotel looks like it was once a grand place, but the room was very tired. The furniture was scuffed and the bathroom was very old. There were also building works happening directly outside my window. This didn’t affect me as I was only there one night but I would have asked to move if I was staying longer. A warning about this would have been nice. Also, there was a strange incident where housekeeping knocked on my door at 11pm to give me more water but I hadn’t ordered any. I checked with reception and was told that housekeeping had attended the wrong room. Mistakes happen, and that’s fine, but obviously for a woman travelling alone, this was concerning. I would stay again because the staff were lovely and the location was great. The gym was also excellent! It could just do with some updating.
Read More
Ann
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms are a little dated and have had a very superficial makeover. Bathroom really needs a good going over and did look a bit shabby. It was all really clean though. Staff are lovely, and location is perfect
daniel
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The gym rocks! Indoor pool is amazing! The staff are great…the area is so clean, yet very populated! Close to many attractions…walk to almost anything London!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Dilly

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Dilly

Traveloka (11)
Other sources (1,000)
8.0
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dilly

Number of reviews per page
20
40
Top reviews
Hannah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Helpful and courteous staff. Clean room. Great gym facility and pool. Perfect location.
Chloe
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It wasn’t the best stay made worse by the price (but it is the week before christmas!) The beds were comfy, there was plenty of tea and coffee, the gym and pool area was good and given our room was overlooking Piccadilly it wasn’t overly noisy. That was sort of where things stopped being good; the room was so tired - scuffs all over the walls, the wardrobe looked old and tattered, the carpet was thin and had gathered in places which could have been a trip hazard, there was a hole in my bed sheet and the bathroom needed an upgrade! I didn’t find the staff overly friendly and they didn’t acknowledge the occassion we were there for which was fine. I was really disappointed, I’ve wanted to stay there for a while but won’t be rushing back and there would have been other places to stay that were better I’m sure!
Read More
Sharon
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was great to be greeted so friendly and the wonderful man on reception gave us a room on arrival which was much earlier than check in time…which was very appreciated after a long journey. The room was located on floor 6 which made it quiet. It was very basic and extremely in need of a refurb. The bathroom was also a little tired looking. We visited on 15-17 December but the room was incredibly hot and we couldn’t cool it, yet the corridors seem to have aircon! You cannot beat the location of the dilly, being so centrally located but the hotel really does need an upgrade. I understand a refurbishment programme begins shortly, I just hope that they don’t just focus on the reception areas and instead pay more attention to the rooms.
Read More
Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the Dilly is a bit tired. Rooms on 4th floor a bit “rundown” Weekend we were there systems down at check in. Took 30mins to get key for room. Also reception there was heady whiff of lily’s
Kelli
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location was fantastic and the hotel / room were very nice. Would stay here again!
Vanessa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bedrooms are tired and the aircon noisy but the bed was comfortable and hotel in a great location for theatreland.
Cathryne
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The service is great.
Larissa
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly, welcoming and attentive staff. Comfy bed and good space in the room. Food was delicious too.
Sandra
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location
Mallory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Celebrated our 10th wedding anniversary at The Dilly, the staff was very courteous and went above and beyond to make it feel special for us. Thank you!
Errol
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

How dare this hotel carry a 5 star rating. Honestly, I’ve stayed in fancier Premier Inn’s. Absolutely disgraceful. I feel nothing short of scammed after staying here. It’s a great location but that’s all you’re paying for. The rooms and service are substandard. The bathrooms are disgusting. I feel sorry for the people that work there - when I was checking out some poor woman was having her ear chewed by another unhappy guest and was obviously not permitted to do anything. Honestly, choose anywhere but here.
Read More
Francis
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The toilet was not clean when we first checked in...maintenance work was going on into the evening right outside our room which was very noisy...room service took nearly an hour to arrive..for £400 a night this is totally unacceptable and I will definitely never stay again and I strongly urge others to avoid this hotel..especially for the price they charge..5 star's should be reduced to 2...
Read More
Charlotte
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a double room for 2 people but the room only had a bedside table on one side of the bed and one lamp on one side of the bed. The room felt very much like it was a room for 1 person. The bed was small and the room was dated. No mini bar and we couldn't get room service until 5pm. It wasn't worth the money at all.
Mark
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff very welcoming, room comfortable
Katriona
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our room was a twin room . Beds were very comfortable and plenty of space around
Sian Kalpana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean and pleasant room- looked like freshly painted etc Nice staff at breakfast Free newspapers
Balraj
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location and restaurant
Emily
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect location as I was attending an event at St James’ Church which is directly across the road. The hotel looks like it was once a grand place, but the room was very tired. The furniture was scuffed and the bathroom was very old. There were also building works happening directly outside my window. This didn’t affect me as I was only there one night but I would have asked to move if I was staying longer. A warning about this would have been nice. Also, there was a strange incident where housekeeping knocked on my door at 11pm to give me more water but I hadn’t ordered any. I checked with reception and was told that housekeeping had attended the wrong room. Mistakes happen, and that’s fine, but obviously for a woman travelling alone, this was concerning. I would stay again because the staff were lovely and the location was great. The gym was also excellent! It could just do with some updating.
Read More
Ann
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms are a little dated and have had a very superficial makeover. Bathroom really needs a good going over and did look a bit shabby. It was all really clean though. Staff are lovely, and location is perfect
daniel
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The gym rocks! Indoor pool is amazing! The staff are great…the area is so clean, yet very populated! Close to many attractions…walk to almost anything London!
Number of reviews per page
20
40