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The Dilly

Hotels
8.0
/10
Very Good
1,018 reviews

What Guests Say About Their Stay

lesley

10.0
/ 10
The staff were amazing and nothing was too much trouble. The room was made extra special for our wedding anniversary Couldn't have done anything more Amazing

Chris

10.0
/ 10
What an amazing friendly hotel me and my girlfriend stayed here it was such a great hotel staff so friendly helpful and after a day walking around London sat I the piano bar for a few drinks highly recommend this hotel to anyone

cristino

10.0
/ 10
Excellent experience. The staff were exceptionally courteous and helpful, and the Terrace Restaurant offered a great atmosphere with good music and very kind, patient service.
In the Area
See Map
21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Dilly is located in area / city Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Dilly

21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH
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General


Near Piccadilly Circus

Location


A stay at The Dilly places you in the heart of London, steps from Piccadilly Circus and Piccadilly. This luxury hotel is 0.3 mi (0.4 km) from Leicester Square and 0.5 mi (0.7 km) from Trafalgar Square.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Piccadilly - 0.1 km / 0.1 mi
Regent Street - 0.1 km / 0.1 mi
Piccadilly Circus - 0.1 km / 0.1 mi
Bond Street - 0.3 km / 0.2 mi
Leicester Square - 0.4 km / 0.3 mi
Green Park - 0.7 km / 0.4 mi
Trafalgar Square - 0.7 km / 0.5 mi
London Palladium Theatre - 0.8 km / 0.5 mi
National Gallery - 0.8 km / 0.5 mi
Berkeley Square - 0.8 km / 0.5 mi
The Strand - 0.9 km / 0.5 mi
Oxford Circus - 0.9 km / 0.5 mi
Covent Garden Market - 1 km / 0.6 mi
Tottenham Court Road - 1.1 km / 0.7 mi
Oxford Street - 1.1 km / 0.7 mi

The nearest airports are:
London City Airport (LCY) - 16.7 km / 10.4 mi
Heathrow Airport (LHR) - 27.3 km / 17 mi
Gatwick Airport (LGW) - 68.3 km / 42.4 mi
Luton Airport (LTN) - 54.7 km / 34 mi
Stansted Airport (STN) - 65 km / 40.4 mi

Renovations


The following facilities or services will be unavailable from January 9 2026 to June 4 2026 (dates subject to change):

  • One of the dining venues

Facilities


Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in London? This hotel has 8181 square feet (760 square meters) of space consisting of conference space and 6 meeting rooms.

Dining


Grab a bite at The Terrace On Piccadilly, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 283 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in The Dilly

Bar, Cafe and Lounge The Dilly
Bar, Cafe and Lounge
Swimming Pool The Dilly
Swimming Pool
Entertainment Facility The Dilly
Entertainment Facility
Fitness Center The Dilly
Fitness Center
Functional Hall The Dilly
Functional Hall

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Braille or raised signage
  • Accessibility equipment
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Ballroom

Things to Do

  • Health club

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Dilly

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Dilly
283
Number of floors in The Dilly
6
Another facilities in The Dilly
Laundry service, Express check-in, Luggage storage, Porter, Multilingual staff

Frequently asked question in The Dilly

What are available facilities at The Dilly?
There are top facilites at The Dilly such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Dilly?
The standard check-in time at The Dilly is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does The Dilly provide breakfast?
Yes, The Dilly provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Dilly have?
The Dilly is a 5.0-star hotel.
How many floors does The Dilly have?
The Dilly has 6 floors.
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More Reviews from Other Guests in The Dilly

Overall Ratings & Reviews The Dilly

Traveloka (11)
Other sources (1,007)
8.0
Very Good
From 1,007 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dilly

Number of reviews per page
20
40
Top reviews
Richard P
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

O
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Are they economising or is their housekeeping sloppy? No shower gel, shampoo or conditioner in the bathroom. We have stayed in this hotel twice recently and on both occasions the Henry vacuum cleaner was left in the corridor overnight. It is very unimpressive. The hotel is undergoing renovations and does not look its best.
federico
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old room. Noise throughout the night coming from wallls.
Tracy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Family room was spacious and breakfast was nice. Renovations made the check in process a bit chaotic, and receptionist was sassy and rude about a miscommunication between my married & maiden name on the booking. Good location.
Mishaal
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Don’t recommend during this renovation! The AC was not working in the room, staff was aware and still nothing was done. In addition, the WiFi was not available/working in our room at all!
Kirsten
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Gym / Health club is 10/10
Ben
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They are upgrading their entrance
Toby
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are absolutely wonderful, but the rooms are overpriced and not in great shape. Be prepared to have a lot of difficulty with electrical plugs; I was in two different rooms, one being the most expensive one the had to offer, both didn’t have bedside electrical plugs that were somehow only for lights (they were different prongs than the standard UK prongs). Staff went out of their way to try help me be able to plug my phone in at the bedside, but the best they could do was bring some adapters that were in long extension cords that we had to run across the room and even from side a closet in the second room.
Read More
Philippa
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is very well situated on Picadilly close to regents street and all shops, but the rooms are definitely in need of updating, very old fashioned and dark, walls painted dark green make them very dark and depressing with the lack of light. Furniture needs updating especially the bed. Rooms are noisy from the traffic if you like the window open at night. Nice to have a pool in a central London hotel.
Read More
Tuhina
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Renovation going on. Not a pleasant experience this time
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stay in London a lot but not a great quality, I accept that the refurbishments are going on but poor dining areas in addition to shabby decor around hotel. Also told breakfast was included in our suite booking at check in but still charged in full. Emailed hotel twice before stay to arrange dining/bar reservation but no response.
Read More
Sandra
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were the stand out of my stay, attentive, polite , every member was so friendly. Slightly disappointed with superior twin room, threadbare carpet, tired looking , no draws! Smaller than photos , breakfast very good, location excellent .
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Yes room was spotless and staff were courteous
Stuart
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room wasn’t the 5* experience we were expecting we have stayed in nicer premier inns which are much cheaper. Aircon was broken and room was so hot! The tv was broken kept saying the hdmi isn’t connected or switched off completely. The light in the wardrobe didn’t turn off when we closed the door so was on all night. The radiator in the bathroom was on and we were unable to turn it off. There was sellotape on the corner of the dressing table far from 5* more like a 2*.
Read More
lesley
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were amazing and nothing was too much trouble. The room was made extra special for our wedding anniversary Couldn't have done anything more Amazing
Kirstie
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I got given a free room upgrade on check in which was pretty awesome 😊. Great that the hotel has a pool and steam room.
Allan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes
Kirill
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Can be a good idea to swap out the shower head for a detachable one
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

What an amazing friendly hotel me and my girlfriend stayed here it was such a great hotel staff so friendly helpful and after a day walking around London sat I the piano bar for a few drinks highly recommend this hotel to anyone
Phil
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Awful hotel - they are doing renovations to the reception which was annoying - but unavoidable. What was annoying was the recycling centre next door that worked through the night and kept me awake. AVOID AT ALL COSTS!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Dilly

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews The Dilly

Traveloka (11)
Other sources (1,007)
8.0
Very Good
From 1,007 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dilly

Number of reviews per page
20
40
Top reviews
Richard P
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

O
Valerie
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Are they economising or is their housekeeping sloppy? No shower gel, shampoo or conditioner in the bathroom. We have stayed in this hotel twice recently and on both occasions the Henry vacuum cleaner was left in the corridor overnight. It is very unimpressive. The hotel is undergoing renovations and does not look its best.
federico
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old room. Noise throughout the night coming from wallls.
Tracy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Family room was spacious and breakfast was nice. Renovations made the check in process a bit chaotic, and receptionist was sassy and rude about a miscommunication between my married & maiden name on the booking. Good location.
Mishaal
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Don’t recommend during this renovation! The AC was not working in the room, staff was aware and still nothing was done. In addition, the WiFi was not available/working in our room at all!
Kirsten
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Gym / Health club is 10/10
Ben
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They are upgrading their entrance
Toby
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are absolutely wonderful, but the rooms are overpriced and not in great shape. Be prepared to have a lot of difficulty with electrical plugs; I was in two different rooms, one being the most expensive one the had to offer, both didn’t have bedside electrical plugs that were somehow only for lights (they were different prongs than the standard UK prongs). Staff went out of their way to try help me be able to plug my phone in at the bedside, but the best they could do was bring some adapters that were in long extension cords that we had to run across the room and even from side a closet in the second room.
Read More
Philippa
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is very well situated on Picadilly close to regents street and all shops, but the rooms are definitely in need of updating, very old fashioned and dark, walls painted dark green make them very dark and depressing with the lack of light. Furniture needs updating especially the bed. Rooms are noisy from the traffic if you like the window open at night. Nice to have a pool in a central London hotel.
Read More
Tuhina
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Renovation going on. Not a pleasant experience this time
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stay in London a lot but not a great quality, I accept that the refurbishments are going on but poor dining areas in addition to shabby decor around hotel. Also told breakfast was included in our suite booking at check in but still charged in full. Emailed hotel twice before stay to arrange dining/bar reservation but no response.
Read More
Sandra
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were the stand out of my stay, attentive, polite , every member was so friendly. Slightly disappointed with superior twin room, threadbare carpet, tired looking , no draws! Smaller than photos , breakfast very good, location excellent .
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Yes room was spotless and staff were courteous
Stuart
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room wasn’t the 5* experience we were expecting we have stayed in nicer premier inns which are much cheaper. Aircon was broken and room was so hot! The tv was broken kept saying the hdmi isn’t connected or switched off completely. The light in the wardrobe didn’t turn off when we closed the door so was on all night. The radiator in the bathroom was on and we were unable to turn it off. There was sellotape on the corner of the dressing table far from 5* more like a 2*.
Read More
lesley
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were amazing and nothing was too much trouble. The room was made extra special for our wedding anniversary Couldn't have done anything more Amazing
Kirstie
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I got given a free room upgrade on check in which was pretty awesome 😊. Great that the hotel has a pool and steam room.
Allan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes
Kirill
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Can be a good idea to swap out the shower head for a detachable one
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

What an amazing friendly hotel me and my girlfriend stayed here it was such a great hotel staff so friendly helpful and after a day walking around London sat I the piano bar for a few drinks highly recommend this hotel to anyone
Phil
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Awful hotel - they are doing renovations to the reception which was annoying - but unavoidable. What was annoying was the recycling centre next door that worked through the night and kept me awake. AVOID AT ALL COSTS!
Number of reviews per page
20
40