Are there any parking spots at The Dilly ?

Yes: Yes, there are parking spots at The Dilly

What do past guests say about The Dilly?

The Dilly is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Dilly

Name: The Dilly
Address: 21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH, 21 Piccadilly, W1J 0BH, England
Rating: 8

Hotels

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8.0

/10

Very Good

1,010 reviews

What Guests Say About Their Stay

Brennan

10.0

/ 10

Located in the middle of everything. Beautiful hotel and room. Friendly staff.

Kathryn L

10.0

/ 10

Cannot beat the location in central London! Friendly and very helpful front desk staff. Superb housekeeping and guest relations - anything you need is a call away. Cannot wait to be a guest again on the next visit.

Gary

10.0

/ 10

This is my 4th visit to the DIlly. Great location and fantastic staff. Will be back soon.

In the Area

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21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

The Dilly is located in area / city Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Dilly

21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH

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Discover More About The Dilly

General
Near Piccadilly Circus

Location
A stay at The Dilly places you in the heart of London, steps from Piccadilly Circus and Piccadilly. This luxury hotel is 0.3 mi (0.4 km) from Leicester Square and 0.5 mi (0.7 km) from Trafalgar Square.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Piccadilly - 0.1 km / 0.1 mi
Regent Street - 0.1 km / 0.1 mi
Piccadilly Circus - 0.1 km / 0.1 mi
Bond Street - 0.3 km / 0.2 mi
Leicester Square - 0.4 km / 0.3 mi
Green Park - 0.7 km / 0.4 mi
Trafalgar Square - 0.7 km / 0.5 mi
London Palladium Theatre - 0.8 km / 0.5 mi
National Gallery - 0.8 km / 0.5 mi
Berkeley Square - 0.8 km / 0.5 mi
The Strand - 0.9 km / 0.5 mi
Oxford Circus - 0.9 km / 0.5 mi
Covent Garden Market - 1 km / 0.6 mi
Tottenham Court Road - 1.1 km / 0.7 mi
Oxford Street - 1.1 km / 0.7 mi

The nearest airports are:
London City Airport (LCY) - 16.7 km / 10.4 mi
Heathrow Airport (LHR) - 27.3 km / 17 mi
Gatwick Airport (LGW) - 68.3 km / 42.4 mi
Luton Airport (LTN) - 54.7 km / 34 mi
Stansted Airport (STN) - 65 km / 40.4 mi

Renovations
The following facilities or services will be unavailable from January 9 2026 to June 4 2026 (dates subject to change):

One of the dining venues

Facilities
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in London? This hotel has 8181 square feet (760 square meters) of space consisting of conference space and 6 meeting rooms.

Dining
Grab a bite at The Terrace On Piccadilly, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 283 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in The Dilly

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Health club

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Ballroom

Accessibilty

Accessible bathroom
Disabled access friendly
Braille or raised signage
Accessibility equipment
Accessible path of travel

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Express check-in
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Business facilities
Conference rooms

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Dilly

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 03:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Dilly	283
Number of floors in The Dilly	6
Another facilities in The Dilly	Health club, Breakfast, Free WiFi, Banquet, Ballroom

Frequently asked question in The Dilly

What are available facilities at The Dilly?

There are top facilites at The Dilly such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Dilly?

The standard check-in time at The Dilly is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00

Does The Dilly provide breakfast?

Yes, The Dilly provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Dilly

The Dilly has a 5.0-star rating.

How many floors does The Dilly have?

The Dilly has 6.

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More Reviews from Other Guests in The Dilly

Overall Ratings & Reviews The Dilly

Traveloka (10)

Other sources (1,000)

8.0

Very Good

From 1,000 reviews

Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

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Traveler Reviews The Dilly

Number of reviews per page

Top reviews

Yaw Sarpong

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Squeaky clean

Brennan

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Located in the middle of everything. Beautiful hotel and room. Friendly staff.

Laura

Friends and Family with Friends

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

This was my second time in The Dilly and it was a comedown, first time we got a gift bag with goodies in, loaded mini bar, the bathroom shower worked and the hot water tap and we got a goodbye bag for the journey home. This time the experience was quite deflating, pool has been out of bounds for 2 days, no goodie bags, no stocked mini bar, shower trickled the water, you had to learn into the shower wall for the water to hit your body and the pressure was none existent ,and the hot water tap nothing come out on the sink. I would avoid family room 521

Teresita

with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location clean but old rooms one was super moldy smelling and old carpets - bathrooms clean but some had old grout - spacious comfortable great staff - definitely needs renovation which was happening - get rid of nasty old carpets. Excellent staff very attentive and helpful

Ken

Friends and Family with Friends

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Enjoyed staying at the Dilly. Older property but recent renovations. Great location, friendly staff, nice onsite amenities (bars, restaurants, speakeasy, terrace). I would stay again.

Rupan

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Terrible. They canceled my reservation upon arrival stating the room could not be made ready. I was with kids and luggage.

Jennifer

Family

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is claiming to be 5 stars on their website. The manager says the rooms are in the process of being renovating, meanwhile they are charging high rates for rooms that are old and quite disgusting. My room was also on the side of a nightclub that blared noise until 3am. The staff start banging doors at 8am repeatedly and don’t care. The carpet was stained and gross. Everything was scuffed and scraped. No water pressure in the shower. There are no plugs next to the bed. I had to unplug the lamp to plug in my phone and move the table to get to it. The A/C is old and noisy. And could be cleaned up with some paint. Their description is completely a lie of what you’ll get. The second room offered to me was just as bad and also down many stairs. I decided to check out after returning to find our room had not being serviced by 4:30pm the same day I complained to the manager.

Shani

Business

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Appreciate the hotel is undergoing a refurbishment program. We definitely had rooms which need attention. Dirty tiles/bathroom seat hanging off etc. But the hotel itself is lovely. Breakfast in The Terrace was lovely.

Kathryn L

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Gary

Business

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

This is my 4th visit to the DIlly. Great location and fantastic staff. Will be back soon.

Trevor

with Partner

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Room is outdated and more like a £50 travelodge than a posh london hotel. Rust around the sink plug for example. Kept awake all night by the heating fan starting up and clanking loudly every 15 mins - seemed no way to switch it off.

Jeff

with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel in a wonderful location. The pool and outstanding health club were a bonus. Definitely will be back.

Mitchell

with Partner

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Room was dark with little light from windows and lamps. I guess I should have asked for a different room.

William

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Averge

Ben

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel and service

Denis

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

The Dilly is ideally located, near best shopping, shows and parks. The breakfast buffet is very good. Staff was very helpful and comprehensive in allowing a later checkout time. This was very appreciated. On the negative side, I am totally dumbfounded as to why the safe box would be located 10 inches off the ground. Unless you are an accredited Cirque du Soleil gymnast, you simply can’t use it.

sian

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Had a lovely stay. We went for my daughter’s birthday. And they decorated our room with balloons and banners. We even had complimentary Prosecco. It was a very nice gesture.

Tim

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Great central location, generous size room, large comfortable bed, fridge, iron, kettle, coffee maker. Well equipped. Perfect for a London getaway.

Debbie

with Partner

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Great superior room; friendly and helpful staff

Keith

Family

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The Air conditioner did not work in our room. Notified the front desk instead of sending a technician to fix it they sent an old style portable A/C that required ice. I had to deal with this the entire time of not having a cool room to sleep in. Our last night I had to call to request more ice for this first generation cooling device. The front desk called our room after my ice request to say a technician would be coming up.spoke with the technician on why it took so long to address he said our do not disturb tag was on the door. Well that’s BS I called numerous times for ice they could have came anytime. Plus they had my cell phone number. Staff response was to our request was very poor It would take an awful lot for me to stay here on my next visit to London

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.