How many rooms are available at Krystal Cancun?

Krystal Cancun has 502 rooms in total.

Does Krystal Cancun provide parking?

Yes, Krystal Cancun provides parking. Please confirm details directly with the hotel.

What do past guests say about Krystal Cancun?

Krystal Cancun is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Krystal Cancun

Name: Krystal Cancun
Address: Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500, Paseo Kukulcan km 9, lotes 9 y 9A, Estado de Quintana Roo, 77500, Mexico
Rating: 7.5

Resorts

7.5

/10

Pleasant

1,564 reviews

What Guests Say About Their Stay

Sigifredo

10.0

/ 10

Muy bonita vista de la playa, Aire acondicionado bien, excelente servicio, la playa con poco acumuló de sargazo, el mar no tanto oleaje permite nadar, se llega caminando a los club de baile/antros clásicos de can cun (coco bongo) todo +++++

elizabeth

10.0

/ 10

Beautiful ocean view. Property and staff excellent. Very clean, comfortable and relaxing.

HIEN

10.0

/ 10

Did not use airport shuttle. Everything was perfect except air conditioner in room made loud rumbling sound for 4 minutes each, then shut off and would return every 15 minutes keep us up most of the night. Please fix it. Other than that the hotel was clean, very central and with very attentive staffs. Breakfast was the best, lunch and dinner were average.

In the Area

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Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Krystal Cancun is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Krystal Cancun

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Krystal Cancun Address: Map & Location

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

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Discover More About Krystal Cancun

General

Near Forum By The Sea Mall

Location

Located in Cancun (Zona Hotelera), Krystal Cancun is within a 10-minute drive of La Isla Shopping Mall and Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.2 km / 0.1 mi
UltraMar Ferry Terminal - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
Cancun Convention Center - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.2 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.2 km / 1.3 mi
La Isla Shopping Mall - 3.5 km / 2.2 mi
Tortuga Beach - 3.5 km / 2.2 mi
El Sol de Cancun - 3.5 km / 2.2 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 23.6 km / 14.7 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Dining

Enjoy Mexican cuisine at El Mortero, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Krystal Cancun

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Outdoor pool
Garden
Beach umbrella
TV lounge
Spa
Health club
Beach towel
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Family-friendly Facilities

Kids club
Toys
Children pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Sports and Recreations

Beach volleyball
Fitness center
Billiard

Transportation

Limited parking
Valet parking

General

Banquet
Parking

Public Facilities

Elevator
Smoke-free area

Kids and Pets

Babysitting

Connectivity

Free WiFi

Accommodation Policy & General Information in Krystal Cancun

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Krystal Cancun	502
Number of floors in Krystal Cancun	8
Another facilities in Krystal Cancun	Shops, Outdoor pool, Garden, Beach umbrella, TV lounge

Frequently asked question in Krystal Cancun

What are available facilities at Krystal Cancun?

There are top facilites at Krystal Cancun such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Krystal Cancun?

Check-in time at Krystal Cancun is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Krystal Cancun provide breakfast?

Yes, Krystal Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Krystal Cancun?

Krystal Cancun is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Krystal Cancun have?

Krystal Cancun has 8 floors.

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More Reviews from Other Guests in Krystal Cancun

Overall Ratings & Reviews Krystal Cancun

Traveloka (2)

Other sources (1,562)

7.6

Pleasant

From 1,562 reviews

Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

7.8

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Traveler Reviews Krystal Cancun

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Top reviews

Sigifredo

10.0

/10

Reviewed 13 week(s) ago

Beautiful ocean view. Property and staff excellent. Very clean, comfortable and relaxing.

Wayne Brunson

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

If I had to choose again, I would book a different hotel. The pricing was fair, and I understand you often get what you pay for, but the overall experience was disappointing. We arrived late the first night and went straight to bed because we were exhausted. The next morning, I noticed stains on the sheets and what appeared to be mold or fungus on three out of the four pillows. It was spread across the pillowcases and was extremely concerning from a health standpoint. And there was no hot water . I reported this immediately, and the hotel did upgrade us to an ocean-view room, which I appreciated. However, the issues continued. In both rooms: • There were no washcloths provided. • The lotion dispenser was empty. • In the upgraded room, I again noticed mold on a pillow the next morning.

Silvia

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Yes wonderful

HIEN

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Alfred

with Partner

8.0

/10

Reviewed 16 week(s) ago

Don’t feel safety in the elevator, went to the 8 floor and went down again without stopping, reported twice.

Stacy

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

PROS: Ocean view with balcony was fantastic, beach was wonderful!! CONS: Bed and pillows a bit hard for my liking. Cleanliness could have been better, dispensers out of body wash and lotion.

Mariela

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Staff was good just my room didn’t had balcony furniture

Dong Yun

Leisure with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Yes

Roger. Eugene

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The room was fine, I had a view of the ocean. Everything was what I expected

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.