Krystal Cancun

Resort
7.5
/10
Baik
1,564 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Joel

10.0
/ 10
Alrededor de la piscina no hay suficientes sombrillas y camas, ademas el agua de la piscina es extremadamente fria.

Sigifredo

10.0
/ 10
Muy bonita vista de la playa, Aire acondicionado bien, excelente servicio, la playa con poco acumuló de sargazo, el mar no tanto oleaje permite nadar, se llega caminando a los club de baile/antros clásicos de can cun (coco bongo) todo +++++

elizabeth

10.0
/ 10
Beautiful ocean view. Property and staff excellent. Very clean, comfortable and relaxing.
Di Kawasan
Lihat Peta
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Krystal Cancun terletak di kawasan / bandar Benito Juárez. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Krystal Cancun

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Temui Lebih Banyak Tempat
Lobi Krystal Cancun
Lobi 2 Krystal Cancun

Ketahui Lebih Lanjut Mengenai Krystal Cancun

General


Berdekatan Pusat Beli-belah Forum Di Tepi Laut

Location


Terletak di Cancun (Zona Hotelera), Krystal Cancun berada dalam lingkungan 10 minit memandu dari Pusat Beli-belah La Isla dan Aquaworld. Tempat peranginan pantai ini berada 9.9 km dari Runtuhan El Rey dan 10.5 km dari Plaza Las Americas.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Pantai Gaviota Azul - 0.2 km / 0.1 mi
Terminal Feri UltraMar - 0.3 km / 0.2 mi
Pusat Beli-belah Forum Di Tepi Laut - 0.4 km / 0.2 mi
Pantai Forum - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc - 0.4 km / 0.2 mi
Pusat Konvensyen Cancun - 0.4 km / 0.3 mi
Pusat Membeli-belah Plaza Caracol - 0.5 km / 0.3 mi
Pantai Caracol - 0.5 km / 0.3 mi
Laguna Nichupté - 0.5 km / 0.3 mi
Pantai Chac Mool - 0.9 km / 0.6 mi
Pantai Ancha - 1.2 km / 0.8 mi
Kelab Golf Cancun di Pok Ta Pok - 2.2 km / 1.3 mi
Pusat Beli-belah La Isla - 3.5 km / 2.2 mi
Pantai Tortuga - 3.5 km / 2.2 mi
El Sol de Cancun - 3.5 km / 2.2 mi

Lapangan terbang pilihan untuk Krystal Cancun adalah Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 23.6 km / 14.7 bt

Facilities


Manjakan diri anda di spa yang menawarkan urut dan rawatan muka. Jika anda inginkan peluang rekreasi, anda akan mendapati sebuah kelab kesihatan, kolam renang terbuka dan tab panas. Kemudahan tambahan di tempat peranginan ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).

Business Facilities


Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Tempat peranginan ini mempunyai 5 bilik mesyuarat yang tersedia untuk acara. Letak kenderaan valet percuma terdapat di tapak hartanah.

Dining


Nikmati masakan Mexico di El Mortero, salah sebuah daripada 5 restoran di tempat peranginan, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Bersantailah dengan minuman yang menyegarkan dari bar tepi kolam atau salah sebuah daripada 3 bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 11:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 502 bilik tamu yang menampilkan bar mini dan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi telefon serta peti besi muat komputer riba dan pembancuh kopi/teh.

Semua kemudahan dari Krystal Cancun

Bar, Kafe dan Lounge Krystal Cancun
Bar, Kafe dan Lounge
Kolam Renang Krystal Cancun
Kolam Renang
Kemudahan Hiburan Krystal Cancun
Kemudahan Hiburan
Pusat Kecergasan Krystal Cancun
Pusat Kecergasan
Dewan Majlis Krystal Cancun
Dewan Majlis

Aktiviti

  • Kedai
  • Kolam renang terbuka
  • Taman
  • Payung pantai
  • Ruang TV
  • Spa
  • Kelab kesihatan
  • Tuala pantai
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Mesra Keluarga

  • Kelab kanak-kanak
  • Alat permainan
  • Kolam renang kanak-kanak

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut
  • ATM/Perbankan

Sukan & Rekreasi

  • Bola tampar pantai
  • Kecergasan
  • Biliard

Pengangkutan

  • Parkir terhad
  • Parkir valet

Umum

  • Bankuet
  • Parkir

Kemudahan Umum

  • Lif
  • Kawasan bebas rokok

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Krystal Cancun

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan sistem keselamatan
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Krystal Cancun
502
Bilangan tingkat di Krystal Cancun
8
Fasilitas lain di Krystal Cancun
Kedai, Kolam renang terbuka, Taman, Payung pantai, Ruang TV

Soalan lazim tentang Krystal Cancun

Apa facilities yang tersedia di Krystal Cancun?
Berikut facilities yang ada di Krystal Cancun seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Krystal Cancun?
Masa check-in di Krystal Cancun bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Krystal Cancun menyediakan sarapan pagi?
Ya, Krystal Cancun menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Krystal Cancun?
Krystal Cancun ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Krystal Cancun?
Krystal Cancun mempunyai 8 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Krystal Cancun

Penilaian & Ulasan Keseluruhan Krystal Cancun

Traveloka (2)
Sumber lain (1,562)
7.6
Baik
Daripada 1,562 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.6

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Krystal Cancun

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Joel
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Alrededor de la piscina no hay suficientes sombrillas y camas, ademas el agua de la piscina es extremadamente fria.
Andrea
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Increíble
Aura del Carmen
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Le falta mantenimiento, baño de la habitacion muy descuidado, sale mal olor de la regadera, no funciona el grifo, elvadores en mal estado, muy pocas amenidades, por el precio se encuentra algo mejor. Frigobar de la habitación no enfria, el acceso digital de la habitación costaba mucho que leyera el brazalate.
JOSE CARLOS
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Foi o pior lugar que fiquei em todas as viagens que fiz. Devido à proximidade com o Coco Bongo e outras boates, o Hotel fica lotado de jovens, em sua maioria estrangeiros, e se torna um ambiente de bagunça e falta de respeito. Eles bebem dia e noite, ocupam todas as cadeiras das piscinas, mesmo não utilizando, ocupam o lobby do hotel durante a noite e fazem uma bagunça terrível de madrugada quando voltam da balada, fiquei 3 noites sem dormir. Os funcionários do Hotel presenciam a bagunça e não tomam providência nenhuma, muitas vezes até acham engraçado. Definitivamente não recomendo, caso você pretenda passar a suas férias em um local com pessoas civilizadas.
Read More
Sigifredo
icon-
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Muy bonita vista de la playa, Aire acondicionado bien, excelente servicio, la playa con poco acumuló de sargazo, el mar no tanto oleaje permite nadar, se llega caminando a los club de baile/antros clásicos de can cun (coco bongo) todo +++++
Renato
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Tivemos uma experiência péssima primeiramente ao chegar no hotel pagamos por um upgrade de quarto para ter 1/4 melhor com vista pro mar mas ao entrar no quarto estava muito fedido até aí okay mas em uma das noites um bêbado começou a bater na nossa porta primeiramente ele estava errado mas depois ele começou a bater incansavelmente com muita força gritando e nos ameaçando entendendo que ele estava bêbado o hotel não tem controle das pessoas bêbadas mas pedimos ajuda pelo telefone e ajuda demorou mais de 15 minutos e esses 15 minutos foram aterrorizantes porque o bêbado chegou a quebrar a porta e estávamos com uma bebê de um ano no quarto e o bêbado nos xingava nos ameaçava e de tanta esmurrar a porta e chutar a porta ele quebrou a porta e ficamos com muito medo e ajuda demorou muito ao chegar para ajudar funcionário foi muito educado mas infelizmente demorou demais e o pior foi que não deram um respaldo decente para essa situação apenas nos trocaram de quarto na mesma noite na mesma madrugada porém para 1/4 inferior ao nosso e no outro dia quando pedimos 1/4 superior simplesmente falaram que nao teria, depois de muito pedir disseram que eu teria que desocupar o nosso as 12h oara ocupar o outro somente as 15h, porem estavamos com um bebe, impossível fazer isso. Deveriam colocar os hospedes do spring break numa ala diferente das familias
Read More
jesus
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Habitación muy limpia
Karla Gleice
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Tudo perfeito.
Cooper
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Good
Alyssa
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
2.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The bus that was paid for never came. Our flights were delayed so arriving on time wasn't happening. We had to call for a shuttle from airport to our hotel because the orginal bus did not watch the flights to realize flights were delayed a bit. The room was disgusting with stain on chairs and we found a ton of roaches at the bed areas. The front desk did not want to change our roomuntil we showed a video of all the roaches running around. The topper was one of us was on the balcony in the room when house keeping came in and didnt know they were there and started going through his wallet stealing cash. When he confronted her, she dropped the wallet and ran out of the room. It turns out everyone we were with checked and notice they were missing cash, gift cards, etc. House keeping robbing visitors blind. Everyone on that staff should be fired. We will never stay there again. Very disappointing
Read More
Victor
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Beautiful area to stay, close to beach. Clean and friendly staff
Carmen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great stay
Neha
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Wasn’t too great The location was good, in hotel zone on the beach and near the clubs. but besides that not much. the bathroom didn’t even come with a rug to put at the bottom so the floor was always wet. The shower stopped putting out hot water at some point. There were no amenities given which is crazy for the price. the body lotion they gave was SO BAD IT REEKED AND SMELLED. had to wash it off right away. YOU could hear everything. from the hallways to the next door rooms. the walls are literally made of paper. didn’t go all inclusive and am glad cause it wouldn’t be as worth it compared to other hotels. not bad if you just want a cheap convenient location tho. and staff was kind no issues there.
Read More
elizabeth
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Beautiful ocean view. Property and staff excellent. Very clean, comfortable and relaxing.
Johanna
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

This was the most distressing hotel experience we have ever had. Although the property markets and prices itself as a five‑star establishment, the condition of the facilities and the overall service level are closer to that of a two‑star hotel. The premises were noticeably unclean and poorly maintained, and our rooms had a persistent smell of mold and sewage. The bathrooms had chipped tiles, stained walls, and unhygienic drains, and the provided toiletries were of such low quality that they were unusable. Despite five staff members being present at reception, check‑in took 45 minutes. Ongoing construction around the hotel, including by the pool and beach, made it impossible to find a quiet or relaxing area. The rooms were extremely basic and poorly sound‑insulated, with noise carrying clearly from both the hallway and neighboring rooms—even on the top floor. Over three days, we were moved to three different rooms. One night, we were placed directly above the boiler room, where maintenance began replacing the water heater at 1 a.m. The hammering, drilling, and dragging of metal pipes continued until 6 a.m., making sleep impossible. When we reported these issues, management initially denied that any disturbance had occurred and later refused to offer an apology or compensation. Staff throughout the property were dismissive and unprofessional. Expedia/Hotels.com should remove this property from their listings, as it does not meet the standards expected of their platform.
Read More
Wayne Brunson
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

If I had to choose again, I would book a different hotel. The pricing was fair, and I understand you often get what you pay for, but the overall experience was disappointing. We arrived late the first night and went straight to bed because we were exhausted. The next morning, I noticed stains on the sheets and what appeared to be mold or fungus on three out of the four pillows. It was spread across the pillowcases and was extremely concerning from a health standpoint. And there was no hot water . I reported this immediately, and the hotel did upgrade us to an ocean-view room, which I appreciated. However, the issues continued. In both rooms: • There were no washcloths provided. • The lotion dispenser was empty. • In the upgraded room, I again noticed mold on a pillow the next morning.
Read More
Evelyn
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

A equipe de funcionarios é muito gentil e prestativa, o quarto sempre limpo, e otimas camas!
Silvia
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Yes wonderful
HIEN
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Did not use airport shuttle. Everything was perfect except air conditioner in room made loud rumbling sound for 4 minutes each, then shut off and would return every 15 minutes keep us up most of the night. Please fix it. Other than that the hotel was clean, very central and with very attentive staffs. Breakfast was the best, lunch and dinner were average.
Read More
Alfred
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

A
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Krystal Cancun

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Penilaian & Ulasan Keseluruhan Krystal Cancun

Traveloka (2)
Sumber lain (1,562)
7.6
Baik
Daripada 1,562 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.6

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Krystal Cancun

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Joel
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Alrededor de la piscina no hay suficientes sombrillas y camas, ademas el agua de la piscina es extremadamente fria.
Andrea
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Increíble
Aura del Carmen
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Le falta mantenimiento, baño de la habitacion muy descuidado, sale mal olor de la regadera, no funciona el grifo, elvadores en mal estado, muy pocas amenidades, por el precio se encuentra algo mejor. Frigobar de la habitación no enfria, el acceso digital de la habitación costaba mucho que leyera el brazalate.
JOSE CARLOS
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Foi o pior lugar que fiquei em todas as viagens que fiz. Devido à proximidade com o Coco Bongo e outras boates, o Hotel fica lotado de jovens, em sua maioria estrangeiros, e se torna um ambiente de bagunça e falta de respeito. Eles bebem dia e noite, ocupam todas as cadeiras das piscinas, mesmo não utilizando, ocupam o lobby do hotel durante a noite e fazem uma bagunça terrível de madrugada quando voltam da balada, fiquei 3 noites sem dormir. Os funcionários do Hotel presenciam a bagunça e não tomam providência nenhuma, muitas vezes até acham engraçado. Definitivamente não recomendo, caso você pretenda passar a suas férias em um local com pessoas civilizadas.
Read More
Sigifredo
icon-
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Muy bonita vista de la playa, Aire acondicionado bien, excelente servicio, la playa con poco acumuló de sargazo, el mar no tanto oleaje permite nadar, se llega caminando a los club de baile/antros clásicos de can cun (coco bongo) todo +++++
Renato
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Tivemos uma experiência péssima primeiramente ao chegar no hotel pagamos por um upgrade de quarto para ter 1/4 melhor com vista pro mar mas ao entrar no quarto estava muito fedido até aí okay mas em uma das noites um bêbado começou a bater na nossa porta primeiramente ele estava errado mas depois ele começou a bater incansavelmente com muita força gritando e nos ameaçando entendendo que ele estava bêbado o hotel não tem controle das pessoas bêbadas mas pedimos ajuda pelo telefone e ajuda demorou mais de 15 minutos e esses 15 minutos foram aterrorizantes porque o bêbado chegou a quebrar a porta e estávamos com uma bebê de um ano no quarto e o bêbado nos xingava nos ameaçava e de tanta esmurrar a porta e chutar a porta ele quebrou a porta e ficamos com muito medo e ajuda demorou muito ao chegar para ajudar funcionário foi muito educado mas infelizmente demorou demais e o pior foi que não deram um respaldo decente para essa situação apenas nos trocaram de quarto na mesma noite na mesma madrugada porém para 1/4 inferior ao nosso e no outro dia quando pedimos 1/4 superior simplesmente falaram que nao teria, depois de muito pedir disseram que eu teria que desocupar o nosso as 12h oara ocupar o outro somente as 15h, porem estavamos com um bebe, impossível fazer isso. Deveriam colocar os hospedes do spring break numa ala diferente das familias
Read More
jesus
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Habitación muy limpia
Karla Gleice
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Tudo perfeito.
Cooper
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Good
Alyssa
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
2.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The bus that was paid for never came. Our flights were delayed so arriving on time wasn't happening. We had to call for a shuttle from airport to our hotel because the orginal bus did not watch the flights to realize flights were delayed a bit. The room was disgusting with stain on chairs and we found a ton of roaches at the bed areas. The front desk did not want to change our roomuntil we showed a video of all the roaches running around. The topper was one of us was on the balcony in the room when house keeping came in and didnt know they were there and started going through his wallet stealing cash. When he confronted her, she dropped the wallet and ran out of the room. It turns out everyone we were with checked and notice they were missing cash, gift cards, etc. House keeping robbing visitors blind. Everyone on that staff should be fired. We will never stay there again. Very disappointing
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Victor
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Beautiful area to stay, close to beach. Clean and friendly staff
Carmen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great stay
Neha
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Wasn’t too great The location was good, in hotel zone on the beach and near the clubs. but besides that not much. the bathroom didn’t even come with a rug to put at the bottom so the floor was always wet. The shower stopped putting out hot water at some point. There were no amenities given which is crazy for the price. the body lotion they gave was SO BAD IT REEKED AND SMELLED. had to wash it off right away. YOU could hear everything. from the hallways to the next door rooms. the walls are literally made of paper. didn’t go all inclusive and am glad cause it wouldn’t be as worth it compared to other hotels. not bad if you just want a cheap convenient location tho. and staff was kind no issues there.
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elizabeth
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Beautiful ocean view. Property and staff excellent. Very clean, comfortable and relaxing.
Johanna
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

This was the most distressing hotel experience we have ever had. Although the property markets and prices itself as a five‑star establishment, the condition of the facilities and the overall service level are closer to that of a two‑star hotel. The premises were noticeably unclean and poorly maintained, and our rooms had a persistent smell of mold and sewage. The bathrooms had chipped tiles, stained walls, and unhygienic drains, and the provided toiletries were of such low quality that they were unusable. Despite five staff members being present at reception, check‑in took 45 minutes. Ongoing construction around the hotel, including by the pool and beach, made it impossible to find a quiet or relaxing area. The rooms were extremely basic and poorly sound‑insulated, with noise carrying clearly from both the hallway and neighboring rooms—even on the top floor. Over three days, we were moved to three different rooms. One night, we were placed directly above the boiler room, where maintenance began replacing the water heater at 1 a.m. The hammering, drilling, and dragging of metal pipes continued until 6 a.m., making sleep impossible. When we reported these issues, management initially denied that any disturbance had occurred and later refused to offer an apology or compensation. Staff throughout the property were dismissive and unprofessional. Expedia/Hotels.com should remove this property from their listings, as it does not meet the standards expected of their platform.
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Wayne Brunson
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

If I had to choose again, I would book a different hotel. The pricing was fair, and I understand you often get what you pay for, but the overall experience was disappointing. We arrived late the first night and went straight to bed because we were exhausted. The next morning, I noticed stains on the sheets and what appeared to be mold or fungus on three out of the four pillows. It was spread across the pillowcases and was extremely concerning from a health standpoint. And there was no hot water . I reported this immediately, and the hotel did upgrade us to an ocean-view room, which I appreciated. However, the issues continued. In both rooms: • There were no washcloths provided. • The lotion dispenser was empty. • In the upgraded room, I again noticed mold on a pillow the next morning.
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Evelyn
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

A equipe de funcionarios é muito gentil e prestativa, o quarto sempre limpo, e otimas camas!
Silvia
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Yes wonderful
HIEN
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Did not use airport shuttle. Everything was perfect except air conditioner in room made loud rumbling sound for 4 minutes each, then shut off and would return every 15 minutes keep us up most of the night. Please fix it. Other than that the hotel was clean, very central and with very attentive staffs. Breakfast was the best, lunch and dinner were average.
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Alfred
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

A
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