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Flights

Help Center HomeFlightsFlight InfoCancellation, Refund & Change

How to Reschedule My Flight Booking

To reschedule your flight, follow these steps:

1. Log in to your Traveloka account and go to My Booking. then choose the flight you want to reschedule. On the Manage Booking section, tap Reschedule and then tap Request Reschedule.



2. Read the Traveloka Easy Reschedule Policy, then tick I agree to the Reschedule Policy. Tap Continue. Your original flight will not be changed until you have completed the payment.



3. Fill in your origin, destination, date of travel, and seat class, then tap Search. Choose a flight that suits your preference, review the Price under Fare Info, then tap Select.



4. Fill in Contact Details and Traveler Details, then tap Continue.



5. Check your flight details, then tap on Continue to Payment if the price of your new flight is higher than your original flight.



6. You will find your new e-ticket on My Booking within 60 minutes.


Things to note:

  • You can only change the time and date of your flight. Changing your airline is possible only for certain domestic flights.
  • In addition to the reschedule fee from the airline, rescheduling also comes with an additional fee from Traveloka. The details are as follows:
  • Domestic routes: IDR  15.000 / MYR 5 / SGD 2 / THB 80 / VND 25,500 / PHP 60 / AUD 28 per passenger per route.
  • International routes: IDR 50.000 / MYR 15 / SGD 6 / THB 150 / VND 85,000 / PHP 180 / AUD 28 per passenger per route.
  • If the reschedule is successful, the reschedule status on your e-ticket will change. Here are the details:
  • Desktop: A notification under the original e-ticket will say: The flight has been rescheduled. Please check your booking details.

    - App: The status on the original e-ticket will change to Reschedule Completed.

    • Once issued, your new e-ticket will be sent to the email address you used to make the booking.
    • Reschedule availability is based on the airline's seat availability.
    • Each airline has a different rescheduling time limit. To find out more about each airline's policy, please refer to the Terms & Conditions and then choose your airline.
    • You can also reschedule your flight by contacting the airline.

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