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Help Center - General Information

I paid the wrong amount

If you have made the wrong amount of payment, you can Contact Us. Please prepare your transaction details, such as:

  • Booking ID
  • Bank name and account number used to make the transfer
  • Account holder’s name
  • Amount of payment transferred
  • Traveloka’s bank name and account number the fund was transferred to
  • Transaction date and time
  • Transfer channel (ATM/internet banking/mobile banking)
  • Payment proof.
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