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Help Center - travelokaPay

travelokaPay

General Information

About travelokaPay

What is travelokaPay?

What are the payment methods supported by travelokaPay?

travelokaPay Account

How do I register to and access travelokaPay?

How do I check my account verification status? How long does it take to verify an account?

Payment Problem

I Haven't Received My Ticket but I Have Paid

I Make a Wrong Transfer to Traveloka

How to Submit Refund If I Make Multiple Payment

I Already Paid for My Reschedule Booking, But the Ticket is Not Issued

I want to Cancel My Booking, but I Already Paid

Why My Payment is Not Verified

Customer Dissatisfaction and Complaint

Customer Complaints Submission Procedure

My Cards

How to Add a Credit or Debit Card to My Cards

Does Traveloka save my credit card details?

Payment Methods Eligibility for My Cards

How to Remove a Credit or Debit Card in My Cards

What types of credit cards can be used in My Cards?

How to Activate a Debit Card for Online Transactions

About 100% Money Back Guarantee

How to Change the Authentication Settings for My Cards

Debit Card Cannot be Saved or Used

UANGKU Balance

Partnership with UANGKU

General Information

Top up

Pay with Balance

Refund

Traveloka Mandiri Card

General Information

About Traveloka Mandiri Card

Application

How to Get a Traveloka Mandiri Card

Rejected Application

How to Activate a Traveloka Mandiri Card

Traveloka Mandiri Card Application Status and Delivery

Application, Approval, and Rejection

Rejected Application

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