Bay of Palms

Service Apartment
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8,2
Very Good
751 reviews

What Guests Say About Their Stay

George

10,0
/ 10
Unit very clean and tidy, beautiful surroundings and ideal location for shopping.

Leann

10,0
/ 10
With a late checkin the key was left for us in a safe box we were given a code to access it the room was comfortable clean and a very quite stay easy walk to shopping centre next door with all you could need rsl club short drive where we went for dinner

Suzanne

10,0
/ 10
Close to shops & transport. Permanent residents were very friendly and helpful.
In the Area
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12 Coolgardie Street, Elanora, Gold Coast, Queensland, Australia, 4221

Main Facilities

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This accommodation offers:
Outdoor pool
Game room
Luggage storage
Garden
Express check-out
Barbecue
Bay of Palms is a 3,5-star service apartment. Bay of Palms is part of Independent under Independent. There are 44 rooms spread across 2 floors.
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What's around Bay of Palms

12 Coolgardie Street, Elanora, Gold Coast, Queensland, Australia, 4221
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Lobby Bay of Palms
Exterior 2 Bay of Palms

Discover More About Bay of Palms

General Information

Bay of Palms is a 3,5-star service apartment. Bay of Palms is part of Independent under Independent. There are 44 rooms spread across 2 floors.

Location

Located at 12 Coolgardie Street in Elanora, Australia. Those looking to explore will find Adrenalin Park, Gold Coast War Museum, and Burleigh Head National Park nearby. Closest airport is Gold Coast International Airport (OOL), 4,833 km away from the accommodation.

Facilities & Amenities

Bay of Palms has Outdoor pool, Game room, Luggage storage, Garden, Express check-out, and more.

Business Facilities

For guests traveling for work, Bay of Palms has Computer station available on-site.

Contact

Phone number: 61 7-55983055

All facilities in Bay of Palms

Facility

  • Outdoor pool
  • Game room
Swimming Pool Bay of Palms
Swimming Pool
Entertainment Facility Bay of Palms
Entertainment Facility
Common Space Bay of Palms
Common Space
Lobby Bay of Palms
Lobby
Exterior Bay of Palms
Exterior

Activity & Leisure

  • Garden
  • Barbecue grill
  • Pool sun loungers
  • TV in Common Area
  • Outdoor Seasonal Pool
  • Outdoor pool

Guest Services

  • Express check-out
  • Luggage storage

Connectivity

  • Wi-Fi
    TEXT

Business Facilities

  • Computer station

Sports & Recreation

  • Fishing On-Site
  • Game room
  • Canoe On-Site
  • Billiard

Public Facilities

  • Smoke Free Property

Accommodation Facilities

  • Self-Parking
    TEXT

Accommodation Policy & General Information in Bay of Palms

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • The seasonal pool will be open from January to December.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 17:00 - to 10:00
Available rooms at Bay of Palms
44
Number of floors in Bay of Palms
2
Another facilities in Bay of Palms
Garden, Barbecue grill, Pool sun loungers, TV in Common Area, Outdoor Seasonal Pool

Frequently asked question in Bay of Palms

What is normal check-in & check-out time at Bay of Palms?
The standard check-in time at Bay of Palms is starting from 14:00 - 17:00 while the latest check-out time is at Before 10:00
What is the star rating of Bay of Palms?
Bay of Palms is a 3.5-star hotel.
How many floors does Bay of Palms have?
Bay of Palms has 2 floors.
How many rooms are available at Bay of Palms?
Bay of Palms has 44 rooms in total.
What do past guests say about Bay of Palms?
Bay of Palms is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Bay of Palms

Overall Ratings & Reviews Bay of Palms

Traveloka (2)
Other sources (749)
8,2
Very Good
From 749 reviews
Cleanliness

8,2

Room Comfort

8,0

Location

8,2

Service and Facilites

8,4

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Traveler Reviews Bay of Palms

Number of reviews per page
20
40
Top reviews
George
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unit very clean and tidy, beautiful surroundings and ideal location for shopping.
Trish
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Private peaceful away from cars would def recommend and stay again.
Dorothy
icon-
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So close to shopping mall for food and bus stop easy to get around wherever you wanted for 50 cents a trip!
Leann
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

With a late checkin the key was left for us in a safe box we were given a code to access it the room was comfortable clean and a very quite stay easy walk to shopping centre next door with all you could need rsl club short drive where we went for dinner
Lucy
icon-with Children
with Children
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Positives: location to amenities. Next door to The Pines shopping centre. Free wi-fi and parking. Negatives: very run down and grubby with a musty smell. I paid extra for a deluxe room as the photos showed a renovated modern room but it was lipstick on a pig. Very cheap, DIY feel, cosmetic changes. Both sinks dripped and had poor water pressure. I had to boil the jug to wash up as the hot water was not hot enough. The outdoor seating was covered in bird poo, inside I found a dead crusty gecko and a live cockroach in the shower. The smell is probably what got to me most, the place had a musty old man smell, including when walking through the property to enter/exit. The spa was broken and being worked on and the games room is so run down. Due to the large number of renters (residents) I also felt like I was intruding when walking through the complex to enter/exit. The room has VERY thin windows and as a result was quite noisy due to the room facing the loading docks of the shopping centre and the hotels car park / bins / smoking area. Cheap ready made curtains provided little privacy and the lighting layout in the living area was poor, one switch for the whole kitchen/living/dining area that was either all lit up or not all. It served its purpose but we will not be back.
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Colin
icon-with Partner
with Partner
4,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room didn't seem clean despite the smell of floor cleaner. Ants, live and dead, kept dropping on the bed from a non-working light socket above the bed. Had to move the bed to other part of the room to allow us to sleep. Resort was noisy, with a group in the picnic area below our room. For all these issues, we could not report any of these due to very limited hours over the weekend that the reception was open.
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Monica
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Shops very handy
bruce
icon-
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

location was good ..shops and bus terminal right there ..easy access to all the things i needed ..all good from my point of view
Luke
icon-with Partner
with Partner
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was ok, but over priced
Thi
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room, comfy beds. Overall pretty decent. Would recommend 👍
Suzanne
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Close to shops & transport. Permanent residents were very friendly and helpful.
Steven
icon-with Partner
with Partner
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location, next to a big shopping mall. However the rooms are old. You can see through the light on the door adjacent to the other room. Can hear the conversation etc.
Siyao
icon-with Children
with Children
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Kayak on the lake is beautiful and enjoyable! I also like its swimming pool, table tennis. Also like its next door shopping mall. Not expensive like other hotels, but I and my family had all of the fun. Appreciate so much ! Siyao Sun
Rachael
icon-with Partner
with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice place
Bradford
8,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room and facilities
Roger
icon-Business
Business
8,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Friendly staff
Michelle
4,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The paradise scene was set as we drove into the ‘Bay of Palms “resort”’ carpark to be greeted by a shopping trolley partially in front of our car park spot and next to a rusted-out hatchback with flat tyres and patinated grime. We wheeled our suitcases along a buckled path past some discarded items and a range of old outdoor items. Upon ascending, we noticed the resort didn't get round to installing yellow hazard signs for the rusted-out iron framework exposed by eroded concrete. Having survived the climb from treading lightly, we were greeted with an aroma of ‘eau de ashtrays’ emanating from first apartment. As we reached our apartment we noticed the splendid views over the lake. Opening the loose and rickety “security” sliding door of our apartment revealed a basic but clean kitchen and living space. Sure, there were stains on the couch, and dining chairs were less inviting than a park bench, but it was tolerable to understand that we weren’t at Sofitel. Bedroom was simple and clean, until the small cockroach revealed itself. The high point was savoured for the bathroom, but we couldn’t decide. Would it be the mint green hue chrome toilet holder developed from coarse oxidisation? Would it be the plastic toilet cistern that is now browning and peeling after serving many years of its labour-intensive service? Could it be the poor shower screen fliction of deeply ingrained brown stains near the base. We think the ‘piece de resistance’ was the hole punched
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Mei Yu
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice
Phillip
2,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was a a joying room the remote from the other Operated my light and fan fan in high speed all night light coming on had no sleep requested Return of money or a free night it was not a good night still not come back to me today
Patricia
icon-Leisure
Leisure
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room, easy after hours checkin
Number of reviews per page
20
40

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Bedroom 4 Bay of Palms

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.