Fitzroy Island Resort

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8,0
/10
Very Good
1.001 reviews

What Guests Say About Their Stay

Cynthia Marie

10,0
/ 10
Room was way better that expected. Staff are very helpful. Beach view was great.

Sophie

10,0
/ 10
We had the best time here. It is an absolutely stunning island and our accommodation was just beautiful, looking right onto the beach. They are incredibly helpful and lovely staff. We were there for three nights and could have stayed a whole lot more. Swimming with a turtle was something I will remember forever. Highly recommended.

Scott

10,0
/ 10
Room was clean, welcome bay suite had very good view, the Irish girl at the dive shop is very friendly and gave us lots of information and took us to snorkel tour, although the condition was not ideal she tried hard to find nice coral for us, and the condition is not in anyone’s control. Staff at the bar are very friendly.
In the Area
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Fitzroy Island via Cairns, Fitzroy Island, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Fitzroy Island Resort is a resort is located at Fitzroy Island. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fitzroy Island Resort

Fitzroy Island via Cairns, Fitzroy Island, Cairns, Queensland, Australia, 4870
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Lobby Fitzroy Island Resort
Lobby 2 Fitzroy Island Resort

Discover More About Fitzroy Island Resort

General
Near Welcome Beach

Location
When you stay at Fitzroy Island Resort in Fitzroy Island, you'll be on the beach, just steps from Fitzroy Island National Park and Welcome Beach. This beach resort is within the region of Nudey Beach and Green Island National Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Fitzroy Island National Park - 0.1 km / 0.1 mi
Welcome Beach - 0.2 km / 0.1 mi
Nudey Beach - 0.8 km / 0.5 mi

Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this resort include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Fitzroy Island? This resort has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. A ferry terminal shuttle is available for a surcharge.

Dining
Enjoy local cuisine at Zephyr, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 105 air-conditioned rooms featuring LCD televisions. Digital television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include electric kettles and ceiling fans, and housekeeping is provided daily.

All facilities in Fitzroy Island Resort

Swimming Pool Fitzroy Island Resort
Swimming Pool
Entertainment Facility Fitzroy Island Resort
Entertainment Facility
Functional Hall Fitzroy Island Resort
Functional Hall
Common Space Fitzroy Island Resort
Common Space
Lobby Fitzroy Island Resort
Lobby

Family-friendly Facilities

  • Toys
  • Children pool

Things to Do

  • Marina
  • Outdoor pool
  • Garden
  • Library
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast

Connectivity

  • Free WiFi

General

  • Reception hall
  • Smoking area

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom

Shuttle Service

  • Ferry terminal shuttle (surcharge)

Public Facilities

  • Coffee shop
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Conference center
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Grocery

Sports and Recreations

  • Fishing
  • Billiard
  • Snorkeling

Accommodation Policy & General Information in Fitzroy Island Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Fitzroy Island Resort, Shop 2/1 Spence St., Cairns]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located 45 minutes away from Cairns by boat transfer. Departures from Cairns end at 1:30 PM and return from the island starting at 9:30 AM. Guests should arrive at the listed check-in location at least 1 hour prior to scheduled departure. Check-in should be completed 30 minutes prior to departure, followed by a 7-minute walk to Marlin Wharf Berth 20. Boarding closes 15 minutes before the scheduled departure time.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fitzroy Island Resort
105
Number of floors in Fitzroy Island Resort
3
Another facilities in Fitzroy Island Resort
Toys, Children pool, Marina, Outdoor pool, Garden

Frequently asked question in Fitzroy Island Resort

What are available facilities at Fitzroy Island Resort?
There are top facilites at Fitzroy Island Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fitzroy Island Resort?
The standard check-in time at Fitzroy Island Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does Fitzroy Island Resort provide breakfast?
Yes, Fitzroy Island Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fitzroy Island Resort?
Fitzroy Island Resort is a 4.5-star hotel.
How many floors does Fitzroy Island Resort have?
Fitzroy Island Resort has 3 floors.
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More Reviews from Other Guests in Fitzroy Island Resort

Overall Ratings & Reviews Fitzroy Island Resort

Traveloka (1)
Other sources (1.000)
8,0
Very Good
From 1.000 reviews
Cleanliness

8,0

Room Comfort

8,0

Location

9,2

Service and Facilites

8,0

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Traveler Reviews Fitzroy Island Resort

Number of reviews per page
20
40
Top reviews
Adele
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is very dated and could do with some repairs. We were supposed to have a dryer but it had been pulled off the wall at same stage, one of the drawers in the kitchen was missing a handle, the furniture was very dated, only one bedside table in the bedroom and it had terrible stains and damage and the bathroom really needed a proper deep clean - hust because it has stone tiles doesnt mean they dont need scrubbing. Such a shame as the rooms themselves (if you spring close to $500 for a bay view room as we did) were very large and with a beautiful view of the bay. On a side note, it says you cannot bring alcohol onto the island and can purchase from the bottle shop, there isn't a bottle shop, you can purchase from the bar but you pay the same prices as though you'd dined in. As long as you're discreet, there wouldn't be any issue with bringing a couple of six packs or bottles of wine. We also wish we'd brought some of our own food as we did have an oven, hot plates and full sized fridge.
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Jessica
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Make sure to request a room on top floor as floors are wooden and extremely noisy from the people above. Sounded like a family of elephants stomping around and moving furniture all evening it was super annoying. Foxys was nice for casual meals, restaurant was expensive. Great view from room so close to the shore. No frypan in kitchen
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Lucy
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfy beds, room clean, staff friendly, but there was no exhaust fan in a place with over 90% humidity and where people are doing water activities all day. Nothing dried including the floors!
Cynthia Marie
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was way better that expected. Staff are very helpful. Beach view was great.
Sophie
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had the best time here. It is an absolutely stunning island and our accommodation was just beautiful, looking right onto the beach. They are incredibly helpful and lovely staff. We were there for three nights and could have stayed a whole lot more. Swimming with a turtle was something I will remember forever. Highly recommended.
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Geraldene
icon-with Children
with Children
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A mix of faulty towers and white lotus. Felt so bad my family dream trip was at this place that needs a mighty renovation. Little bugs were breeding in the top and the room was smelly. The replacement room was worse. Weird vibes everywhere.
Scott
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, welcome bay suite had very good view, the Irish girl at the dive shop is very friendly and gave us lots of information and took us to snorkel tour, although the condition was not ideal she tried hard to find nice coral for us, and the condition is not in anyone’s control. Staff at the bar are very friendly.
Sharlene
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful place and great snorkelling in the area. Food costs do add up quickly with the limited options on the island so make sure to hit the grocery store before the ferry ride to get some basics. We had a very noisy room unfortunately - ground floor where we could hear people walking above us constantly. We asked about it and whilst lovely people, the staff couldn't do anything to fix the situation. Foxy's is solid and good atmosphere. Nice walks in the area.
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Hilma
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

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Scott
icon-Family
Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tired resort, coral beaches with some sand, not really what the promos suggest. Zephyrs restaurant was the highlight.
Sara
icon-with Children
with Children
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

National park, Great Barrier Reef, beach.
Ruth
icon-with Children
with Children
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

- Lovely helpful staff. - The view from the front rooms are lovely and really is a hop skip and jump into the water! - The pool is nice. However - There is really annoying music where every you go - if that is not for you - bring your noice cancelling headphones! - The rooms need a "deep clean" surfaces are probably wiped nothing is scrubbed clean or has not been in a long time. I travelled with someone who booked a room with no view and its smelled really bad. Staff obliged and let her swap rooms and the second room was no better. -For people where mobility is an issue, you need to know that the beach is mostly coral and less soft sand - its hard to walk on in places - the walks to Nudey beach and the Secret Garden are steep and you will need to navigate rocks to progress - Just an observation - This is not a ideal location for the several people I saw in wheel chairs and walking sticks.
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Melanie
icon-with Partner
with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The resort was run down and in need of some major maintenance. The rooms were musty and mouldy, we found mould on the walls, curtains & couch. The bathroom was in need of a good clean as the grout was peeling, mouldy & filthy. The bi-fold doors to the balcony had old wasp nests in the runners along with years of dirt & sand. The water pressure in the shower was slightly above a trickle. We had to ask for our room to be serviced (was advised this happened every 3 days but it didn't). The activities were very limited, there was a tour desk that remained non-attended the whole week we were there. And.....The General Store..... mainly consisted of, crisps, fizzy drinks, muffins, the occasional pie and sandwiches. If you are staying longer than a night, take your own food as there is nothing there for purchase to support self contained meal making. The restaurant and bar are so highly overpriced, we considered it daylight robbery. The food at Foxy's was delicious but limited, dinner at Zephyr's was also great but the hot breakfast was always cold and again overpriced at $40pp on a Sunday. The walks and snorkelling were amazing and the chicks that took us on a snorkelling tour were the best of all the staff by far. We made our own fun by hiking & snorkelling (took our own dive gear). This is not really a resort, no room service, no mini bar, no real room service. This place has real potential. We found out that it is for sale, maybe the owners just don't care about the upkeep?
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Lyden
icon-with Children
with Children
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I hate writing negative reviews but The property is in serious need of a full remodel; everything is dirty and or broken the pullout bed is the worst kind weve experienced and our toddler wasn't even able to utilise it and even structural supports show severe signs of degradation along the walkway. The snorkelling and walks are great but yourself a favour and do a day trip and stay in Cairns.
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Murillo
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

6/10 Staff was very nice. We stayed at the Beach Cabin and it was quite spacious. Unfortunately, our room was not cleaned on any day during our stay. We also experienced an issue with the bathroom drainage. During showers, the water would overflow from the shower area and flood the bathroom floor, which was quite inconvenient. The wall close to the sink (below the mirror) was not clean - full of toothpast spills on it. The resort offers a breakfast buffet; however, the selection of food was very limited. My wife does not drink coffee, and there was not even a hot chocolate option available. We were informed that the machine was out of order. The resort's restaurant serves dinner only. We found the food to be quite expensive considering the quality, and the menu offered very few choices. In fact, there are only two restaurants on the entire island: the resort's restaurant and another one nearby. Both have limited menu options. The second restaurant serves lunch, but with only four or five main dishes available , which was also disappointing. Overall, we felt that the lack of dining options and the limited food selection significantly affected our experience. We found the price paid does not match with the quality of the service, unfortunately.
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Bernadette
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Island was great . Staff were excellent . Our beachfront cabin had a problem with a shower door that was so badly hung that it was a squeeze to get into and out of. We reported the issue but nothing could be done for our stay ….the solution being to dismantle and renovate the shower . Staff said they would remove the cabin from letting until the shower was fixed .
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David
icon-with Friends
with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is the second year in a row my wife and I have been to Fitzroy Island for a winter getaway. We loved it last year and again this. The island is very relaxed, great snorkelling, Foxy’s bar great for food and drinks and the staff are ever so friendly. Well done Fitzroy we’ll see you again next year!!
Cathryn
icon-
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Relaxing stay with good snorkeling and swimming. Island suite was great with kitchen and balcony.
Craig
icon-with Partner
with Partner
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful beach and national parks the weather wasn’t great so we did enjoy activities
Janet
icon-with Partner
with Partner
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room was nextdoor to a very noisy party room. The occupants were drinking, playing loud music and making noise. Guests were arriving from other rooms. At 11 pm, we notified the front desk of the noise, which had begun around 9:30 pm. The front desk asked the guests in the noisy room to observe the hotel's noise policy and then left. The noise continued and at midnight we again notified the front desk, also asking for a change to another room. The front desk said that he could not give us another room because all other rooms were dirty. He asked the noisy room to be quiet. They responded by turning off the music, but otherwise continuing with their party and noise. Around 1 am, they finished. We do not believe the hotel staff handled this situation appropriately. If they were unwilling or able to quiet the room's occupants, they should have moved us to another room. They had ample time to clean another room.
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Number of reviews per page
20
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Exterior 4 Fitzroy Island Resort

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