Hotel Diplomat Sydney

Hotels
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7,6
/10
Pleasant
1.013 reviews

What Guests Say About Their Stay

Erwin Kirono Adi Prabowo

8,5
/ 10
Nice hotel and very close to MRT station
See original

ima r.

8,5
/ 10
Comfortable and very suitable for family holidays.
See original

Peter

10,0
/ 10
We have stayed here many times and the staff and services they offer have been nothing but five stars! I will continue staying here again at this budget hotel

Moira

10,0
/ 10
Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts

Henry Blanas

10,0
/ 10
Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
In the Area
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17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011

Main Facilities

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WiFi
Elevator
Staying at Hotel Diplomat Sydney is a good choice when you are visiting Potts Point.
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What's around Hotel Diplomat Sydney

17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011
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Exterior Hotel Diplomat Sydney
Exterior 2 Hotel Diplomat Sydney

Discover More About Hotel Diplomat Sydney

General


In Sydney (Potts Point)

Location


Located in Sydney (Potts Point), Hotel Diplomat Sydney is within a 15-minute walk of St Vincent’s Hospital and Woolloomooloo Wharf. This hotel is 0.7 mi (1.2 km) from Hyde Park and 0.9 mi (1.5 km) from St Mary's Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

William Street - 0.2 km / 0.1 mi
St Vincent’s Hospital - 0.7 km / 0.4 mi
Crown Street - 0.8 km / 0.5 mi
Oxford Street - 1 km / 0.6 mi
Woolloomooloo Wharf - 1 km / 0.6 mi
Australian Museum - 1.1 km / 0.7 mi
Hyde Park - 1.1 km / 0.7 mi
Art Gallery of New South Wales - 1.3 km / 0.8 mi
St Mary's Cathedral - 1.4 km / 0.8 mi
The Domain - 1.4 km / 0.8 mi
Castlereagh Street - 1.4 km / 0.9 mi
Royal Botanic Gardens - 1.5 km / 0.9 mi
Queen Victoria Building - 1.7 km / 1 mi
QVB - 1.7 km / 1 mi
Westfield Shopping Centre - 1.7 km / 1 mi

The nearest airports are:
Sydney Airport (SYD) - 15.7 km / 9.8 mi
Western Sydney Intl. Airport (WSI) - 61.4 km / 38.2 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include a business center, express check-out, and luggage storage.

Rooms


Make yourself at home in one of the 51 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Hotel Diplomat Sydney

Common Space Hotel Diplomat Sydney
Common Space
Accommodation Services Hotel Diplomat Sydney
Accommodation Services
Exterior Hotel Diplomat Sydney
Exterior
Bedroom Hotel Diplomat Sydney
Bedroom
Restaurant Hotel Diplomat Sydney
Restaurant

Hotel Services

  • Luggage storage
  • Express check-out
  • Concierge

Public Facilities

  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Diplomat Sydney

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • WiFi is provided up to 500 MB per guestroom, per day.
, The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Hotel Diplomat Sydney
51
Number of floors in Hotel Diplomat Sydney
5
Another facilities in Hotel Diplomat Sydney
Luggage storage, Express check-out, Concierge, Smoke-free area, Free WiFi

Frequently asked question in Hotel Diplomat Sydney

What are available facilities at Hotel Diplomat Sydney?
There are top facilites at Hotel Diplomat Sydney such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diplomat Sydney?
The standard check-in time at Hotel Diplomat Sydney is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Diplomat Sydney?
Hotel Diplomat Sydney is a 3.5-star hotel.
How many floors does Hotel Diplomat Sydney have?
Hotel Diplomat Sydney has 5 floors.
How many rooms are available at Hotel Diplomat Sydney?
Hotel Diplomat Sydney has 51 rooms in total.
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More Reviews from Other Guests in Hotel Diplomat Sydney

Overall Ratings & Reviews Hotel Diplomat Sydney

Traveloka (11)
Other sources (1.002)
7,6
Pleasant
From 1.002 reviews
Cleanliness

8,0

Room Comfort

7,4

Location

8,0

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diplomat Sydney

Number of reviews per page
20
40
Top reviews
Peter
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We have stayed here many times and the staff and services they offer have been nothing but five stars! I will continue staying here again at this budget hotel
Henry Blanas
icon-
2,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had a very disappointing experience with my recent stay at Hotel Diplomat. The issues started right at check-in. The process was handled poorly, and my interaction with the staff member on duty was far from professional or welcoming. It set a negative tone from the outset, which is not what you expect when arriving at a hotel. What’s more concerning is the complete lack of follow-up. I specifically requested for the General Manager to contact me to discuss my experience, yet I have received no communication at all. This lack of response speaks volumes about how little value is placed on guest feedback and service recovery. Unfortunately, this experience has left me feeling that guest concerns are not taken seriously. I would not recommend staying here based on both the service at check-in and the absence of any meaningful attempt to address the issue afterward.
Read More
Ian
icon-with Partner
with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean, tidy with all the key amenities. Centrally located
Moira
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts
Keith
icon-with Partner
with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

In the middle of Kings Cross so all shops immediately present.
Jeremy
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and tidy
Daniel
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location and friendly staff, but the room was very small (no bedside table on one side and had to put the kettle on the floor to use it). I used the top of the wardrobe to store one suitcase but when I retrieved it a load of dust came down too.
Henry Blanas
icon-Business
Business
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
Read More
Sophia
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Service was fantastic. Only thing that could be improved upon is that our shower didn't have a door or curtain, so water often leaked onto the bathroom floor. Overall a really smooth check-in and check-out process 🙂
Kathleen
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I had a later check-in and communicated this to them, which they confirmed was okay. I wish they had communicated back that the door was locked and would’ve had someone come get it—instead I was left outside for several minutes while they didn’t pick up the phone. The hotel was also not accessible. To enter the building, there are steps required. To access the fifth floor, you’ll need to take stairs from the fourth. I was clearly struggling with my luggage and asked about accessibility to the fifth floor, but the staff just dismissed it and walked away from me. Their indifference was disappointing.
Read More
Joyce
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room and location
Steven
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel with big rooms. It was difficult to take our suitcases up to the room as many steps at the entrance - could be more accessible.
CLAIRE
icon-Leisure
Leisure
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
supreya
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Comfortable bed, This comfortable king bed and the hotel conveniently located near King cross station.Bus stop also just right in front
Nicole
icon-Business
Business
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A nice hotel. Great location.
David
icon-with Partner
with Partner
4,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The staff at this hotel is amazing, always trying to solve all the numerous issues this hotel has. The rooms are dark, infested with cockroaches, and the air conditioning leaks water throughout the night. Additionally, all rooms are noisy, particularly those adjacent to the reception area. The most concerning aspect is the security breach that allows outsiders to enter the hotel.
Read More
Christine
icon-
6,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very old building with awkard access. No 24/7 reception. You need to download an access app or enter a long code into a circular keypad to enter. I had to return to reception to be shown how to make the key pad work after checking in. The room was freezing, im assuming this was to combat the wet mouldy carpet. One pain of window glass was broken like it belonged in a final destination movie. Triangle shard pointing downwards. Mould was in the grout outside the wet area of the bathroom and there was some sort of smear/growth besides the toilet at the towel rack. Towel rack was loose and toilet seat unattached. The TV had such a bright standby light that i had to throw a towel over it to fall asleep. The light to the bathroom was also hiden behind the wardrobe. Next time i will spend the extra $20 a night to stay at the holiday in. Location was good for my needs.
Read More
Odete
icon-with Partner
with Partner
6,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean room
Sarah
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was fine. The noise level on Friday and Saturday night was really loud, and they never replenished the coffee and tea, but the staff were lovely and it was a great location
Michael
8,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great service. Good accommodation.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Diplomat Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Diplomat Sydney

Traveloka (11)
Other sources (1.002)
7,6
Pleasant
From 1.002 reviews
Cleanliness

8,0

Room Comfort

7,4

Location

8,0

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diplomat Sydney

Number of reviews per page
20
40
Top reviews
Peter
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We have stayed here many times and the staff and services they offer have been nothing but five stars! I will continue staying here again at this budget hotel
Henry Blanas
icon-
2,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had a very disappointing experience with my recent stay at Hotel Diplomat. The issues started right at check-in. The process was handled poorly, and my interaction with the staff member on duty was far from professional or welcoming. It set a negative tone from the outset, which is not what you expect when arriving at a hotel. What’s more concerning is the complete lack of follow-up. I specifically requested for the General Manager to contact me to discuss my experience, yet I have received no communication at all. This lack of response speaks volumes about how little value is placed on guest feedback and service recovery. Unfortunately, this experience has left me feeling that guest concerns are not taken seriously. I would not recommend staying here based on both the service at check-in and the absence of any meaningful attempt to address the issue afterward.
Read More
Ian
icon-with Partner
with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean, tidy with all the key amenities. Centrally located
Moira
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts
Keith
icon-with Partner
with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

In the middle of Kings Cross so all shops immediately present.
Jeremy
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and tidy
Daniel
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location and friendly staff, but the room was very small (no bedside table on one side and had to put the kettle on the floor to use it). I used the top of the wardrobe to store one suitcase but when I retrieved it a load of dust came down too.
Henry Blanas
icon-Business
Business
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online. My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep. While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel. Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
Read More
Sophia
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Service was fantastic. Only thing that could be improved upon is that our shower didn't have a door or curtain, so water often leaked onto the bathroom floor. Overall a really smooth check-in and check-out process 🙂
Kathleen
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I had a later check-in and communicated this to them, which they confirmed was okay. I wish they had communicated back that the door was locked and would’ve had someone come get it—instead I was left outside for several minutes while they didn’t pick up the phone. The hotel was also not accessible. To enter the building, there are steps required. To access the fifth floor, you’ll need to take stairs from the fourth. I was clearly struggling with my luggage and asked about accessibility to the fifth floor, but the staff just dismissed it and walked away from me. Their indifference was disappointing.
Read More
Joyce
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room and location
Steven
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel with big rooms. It was difficult to take our suitcases up to the room as many steps at the entrance - could be more accessible.
CLAIRE
icon-Leisure
Leisure
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
supreya
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Comfortable bed, This comfortable king bed and the hotel conveniently located near King cross station.Bus stop also just right in front
Nicole
icon-Business
Business
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A nice hotel. Great location.
David
icon-with Partner
with Partner
4,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The staff at this hotel is amazing, always trying to solve all the numerous issues this hotel has. The rooms are dark, infested with cockroaches, and the air conditioning leaks water throughout the night. Additionally, all rooms are noisy, particularly those adjacent to the reception area. The most concerning aspect is the security breach that allows outsiders to enter the hotel.
Read More
Christine
icon-
6,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very old building with awkard access. No 24/7 reception. You need to download an access app or enter a long code into a circular keypad to enter. I had to return to reception to be shown how to make the key pad work after checking in. The room was freezing, im assuming this was to combat the wet mouldy carpet. One pain of window glass was broken like it belonged in a final destination movie. Triangle shard pointing downwards. Mould was in the grout outside the wet area of the bathroom and there was some sort of smear/growth besides the toilet at the towel rack. Towel rack was loose and toilet seat unattached. The TV had such a bright standby light that i had to throw a towel over it to fall asleep. The light to the bathroom was also hiden behind the wardrobe. Next time i will spend the extra $20 a night to stay at the holiday in. Location was good for my needs.
Read More
Odete
icon-with Partner
with Partner
6,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean room
Sarah
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was fine. The noise level on Friday and Saturday night was really loud, and they never replenished the coffee and tea, but the staff were lovely and it was a great location
Michael
8,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great service. Good accommodation.
Number of reviews per page
20
40