Mercure Brisbane Spring Hill

Clean rooms. Lovely staff affordable

The car park is a challenging spot.There are a lot poles,hard to in and out. God forbid you have a large car. If you traveled and just stay in, the staff and service is pretty good.

Clean room, cozy bed, two elevators were out of service & only the one with padded walls. The carpark is very tight to navigate. The check in process took quite a long time as there was only one staff member for a queue of 6+ guests. The room was nice. Parking for $25/night seemed excessive but it was handy. Overall, not a bad price for the rooms given it was divided between multiple friends.

All good.

Way Over Priced This hotel is tired , worn and ugly The rooms are on the small side and extremely drab The lifts didn’t work well . One was being renovated Staff were pleasant The Cafe has very poor service . Breakfast was odd as I ordered scrambled eggs but they came with bacon . I’ve never experienced that anywhere . I don’t eat bacon , many people do not . The first morning the chef left after our order was taken . We waited an extra long time before being told . Room service was good

Room was nice,staff was friendly ,breakfast was good Unfortunately our hotel room view was scaffolding ,we were looking into scaffolding and pretty noice during the night Overall is a nice hotel but we wouldn’t go back price was expensive for what it offers

Majorly overpriced, old and gross. This hotel has not been refurbished since the 70s and they are currently in the middle of extensive renovation with construction everywhere and noise of hammering early in the morning. The brochure lists a pool on level 1 which is an entire construction zone, dark and horror movie-ish, the pool is on Ground and is actually nice when you find it. The room was old, dirty carpets, bathroom not properly cleaned, other people's rubbish in the bin, robe was dirty, food service was cold (they did refund it when I didn't eat it), bathroom shelf broken, bedside lamp faulty, curtains didn't fully close, loud whining noise from some electrical. They did move me to another room which was better though no lock on balcony door and still a relic from the 70s that shows its age. The staff were nice enough but a bit ineffectual and there is little they can do about the place.

Good central location for the city

Easy to get to, staff very friendly and helpful, room with a great view, excellent breakfast provided, really felt at home!

Service and attention of the staff was fab

Disappointed with our stay due to the room facilities. - Air Conditioning failed to reach below 21.9 degrees - shower gel, shampoo etc in bathroom not filled - Robes had makeup or similar on them, so couldn't be used - long black hair found in bed Disgusting

Nice clean hotel. Very comfortable bed and great breakfast. Staff are friendly and helpful

Amazing kind staff! Lovely pool and gym! And nice food and room service!

It was quite nice

Fantastic staff! Treated so well by everyone.

Very loud (at night). Unorganised staff.

Great staff good location

Access to central Brisbane. The staff were excellent. Most things i could walk to. Room was clean. Gym was good enough. Construction noise was consistent.

Major construction going on around the hotel that starts working at 6am. Also worse check In ever. Despite booking 1 year in advance was told they had overbooked and wanted to move me and elderly family member to hotel treble distance from cbd. Wasn’t until I asked if any guests booked after me for same room type were given room they miraculously found a room available

Was great stay, that is close to everything, the staff were very friendly, especially as I had come in late at night.