Leonardo Hotel Vienna Hauptbahnhof

The staff were exceptionally friendly and the room was clean and spacious. The convenient location to the central train station made it perfect for travel.

The hotel is at very good location and right beside the train station, the staff are very friendly, and the rooms are very clean.

Good location

Great hotel and staff! Clean and spacious rooms!

Everything very good

Clean room, loved the bar area downstairs, very close to the train. Will definitely stay again.

The room was absolutely lovely and so convenient being near the train station! Staff were very friendly and helpful too!

This hotel was located right at the main station when coming in from the airport which was great after a long day of travel - it was also an easy tram ride to anywhere we wanted to go in Vienna once we settled in. The rooms were clean, well-sized and the beds were comfy. All of the staff were friendly but the real reason for the 5 star review is Sara. She was incredibly kind and helpful and gave us great advice for our adventures in the city. She patiently answered all of our questions and made us feel genuinely welcomed from the moment we checked in. She truly made our experience exceptional. When encounter someone like Sara who takes such pride in her work and genuinely cares about her guests, it transforms a good hotel stay into a great one. Thank you!

The staff are friendly, the rooms are clean, and the location is extremely convenient. The only thing that may not be very satisfactory is the expensive parking fee, but I still recommend this hotel for a short stay.

Nice staff

Clean room an good location

The only advantages of this hotel are the location near many transportation options and the breakfast, which is good. Otherwise, I would not recommend the hotel. The room we received was in poor condition with many malfunctions. The major issue we had was with the sheets. When arranging the bed at night we found women's hair, which made us think the sheets were not changed prior to our arrival. We complained at the front desk, and they promised to replace them. When returning to the room in the afternoon, we found out they were not replaced. I've went to the front desk, and their only suggestion was to give us an alternative room. We refused, as we were due to check out the next day and it was too much of a bother for one night. I've asked for a sheet and replaced it myself! No sincere apology, no compensation. It seems that the staff didn't think it was such an issue.

Enjoyable trip , reception staff were great and very helpful. Communal areas clean and tidy. Breakfast was good although lacking much warm choice of food ? Had a pleasant experience in general and very close to the main Vienna train station

Access to transportation

Very near the train station and convenient location-clean and comfortable!

浴室熱水不熱．廁所沒有門。

I enjoyed my stay here. Very conveniently situated near the train station. The bedroom was a great size and the bedding was comfortable

Gear experience

Excellent hotel right opposite the HBF station. If only there were less people smoking directly next to the door of the Hotel (not any fault of the Hotel), I would have given it 5 stars

All of that