SO/ Vienna

There was a chemical smell in the room

Excellent, very family friendly service. Wonderful view from the top floor.

Excellent property and location. We loved the white hotel room, super clean, new and comfortable. I do recommend

We had a wonderful experience at this hotel. The room was spacious, bright, modern, and offered an incredible view of the city—it was truly one of the best hotel rooms I’ve ever stayed in. The staff were very friendly, and I especially want to mention Anousha, who was exceptionally kind and helpful. If there’s one area for improvement, it would be the lobby, which felt a bit dark and didn’t offer much in terms of amenities or atmosphere. Overall, I highly recommend this hotel.

Great hotel. Very helpful staff. Convenient location, close to the main parts of the city and transport. Phenomenal breakfast with views, excellent service overall. The room views were great. Only downside was that the TV would not connect to our phones to be able to watch Netflix/youtube etc. no big deal as most people don’t go on holiday to watch TV. But was a shame as it is nice when winding down before bed.

Breakfast was good but no customer service over there

Great Stay

Clean and friendly staff

So comfortable. We really enjoyed it.

We stayed in this hotel 4 nights . I emailed the hotel the days before to see if possible to have twin beds instead of queen bed , as I am poor sleeper and my husband snores , they emailed me back to say no problem we could arrange to have an extra bed , but when I arrived the reception male staff said that is not possible and I need to upgrade to king size bed by pay € 45 per night , which I wasn’t happy about it , otherwise the breakfast was served on the tope roof with beautiful view and the staff of the dinner been very nice with very good breakfast.

Location is great

The layout for our room was so different from what I was used to but definitely romantic in a sense: it had a large tub and frosted glass doors that can fully open to the bedroom area with a separate toilet and a mini fridge hidden in the closet. Very clean and fresh smelling and interesting to have to use the room card to access lights. Much love and appreciation to the staff for their service.

Very friendly and accommodating staff. I was also made to feel very special on my milestone birthday. Travel guidance on sightseeing/local places to visit was indeed helpful. Breakfasts were sumptuous too. We enjoyed our stay and will definitely recommend this hotel to family & friends.

De acuerdo al prestigio de este hotel algunos colaboradores no están a la altura. Por ejemplo fuimos al front desk a decirles que no podíamos ver la TV y el nos contestó que la TV ahí estaba que como no la podíamos ver quiero pensar que se quiso pasar de chistoso pero no creo que es el trato que merece un cliente sobre todo si el comentario se lo expresó a mi esposa. Al día siguiente le pedimos a la recamarera que no hiciera el cuarto aún ya que subíamos a desayunar y en seguida teníamos un tour. Nuestra petición fue ignorada y cuando regresamos de desayunar estaban haciendo la limpieza del cuarto.

The only thing I like about this hotel is the view but you pay big $$ for higher floor. The hotel room is not clean and no one answers your call for house keeping or room service.

Highly recommend the SO, staff and rooms were top shelf

Such a beautiful hotel, with a superb view.

I loved it! My room was soooo nice. Loved all the mirrors it had. Highly recommend

Nice modern hotel. Room was spacious with great views over the city. Rooftop bar was amazing for breakfast - both the food and the views were great.

Stylish, modern, and perfectly located. The view from the room was amazing, and the rooftop restaurant is a must-visit. The staff were incredibly friendly and welcoming. We truly enjoyed our stay and highly recommend it!