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Banff Rocky Mountain Resort

Hotels
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8,2
/10
Very Good
3.242 reviews

What Guests Say About Their Stay

Sarah

10,0
/ 10
Wonderful hotel in the mountains. Beautiful decorated very clean room. My daughter loved the wolf paintings. Amazing shower!!! Had a corner room and was huge!!!

Paula

10,0
/ 10
The setting is beautiful. The shuttle into town was a plus. Very friendly staff.

Amanda

10,0
/ 10
The rooms were beautiful and a bonus that they were pet friendly. Will definitely go again!
In the Area
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1029 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

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This accommodation offers:
Indoor pool
Canoeing
Basketball
Tennis court
Billiard
Bicycle rental
Laundry service
Parking
Luggage storage
Fitness center
Business facilities
Barbecue
Banff Rocky Mountain Resort is a hotel is located at Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Banff Rocky Mountain Resort

1029 Banff Ave, Alberta, Canada, T1L1H8
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Discover More About Banff Rocky Mountain Resort

General
Near Fenlands Banff Recreation Centre

Location
When you stay at Banff Rocky Mountain Resort in Banff, you'll be in a national park, within a 10-minute drive of Banff National Park Information Centre and Banff Centre for Arts and Creativity. This family-friendly hotel is 10.2 mi (16.4 km) from Banff National Park and 4.9 mi (7.9 km) from Upper Hot Springs.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Banff Off-Leash Dog Park - 2 km / 1.2 mi
Cascade Shops - 3.6 km / 2.2 mi
Banff National Park Information Centre - 3.8 km / 2.3 mi
Lux Cinema Banff - 3.8 km / 2.3 mi
Canadian Ski Museum West - 3.8 km / 2.3 mi
Carter-Ryan Gallery - 3.8 km / 2.4 mi
Willock & Sax Gallery - 3.9 km / 2.4 mi
Old Banff Cemetery - 3.9 km / 2.4 mi
Banff Canoe Club - 4.1 km / 2.5 mi
Jenny Belzberg Theatre - 4.1 km / 2.5 mi
Canada House Gallery - 4.1 km / 2.6 mi
Bow River - 4.1 km / 2.6 mi
Banff International Research Station - 4.1 km / 2.6 mi
Central Park - 4.2 km / 2.6 mi
Tunnel Mountain Trail - 4.3 km / 2.6 mi

The preferred airport for Banff Rocky Mountain Resort is Calgary International Airport (YYC) - 133 km / 82.6 mi

Facilities
Dip into one of the 2 hot tubs or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Dining
You can enjoy a meal at The Alpha Bistro serving the guests of Banff Rocky Mountain Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 171 guestrooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

All facilities in Banff Rocky Mountain Resort

Facility

  • Indoor pool
  • Canoeing
  • Basketball
  • Tennis court
  • Billiard
  • Bicycle rental
Swimming Pool Banff Rocky Mountain Resort
Swimming Pool
Entertainment Facility Banff Rocky Mountain Resort
Entertainment Facility
Fitness Center Banff Rocky Mountain Resort
Fitness Center
Functional Hall Banff Rocky Mountain Resort
Functional Hall
Common Space Banff Rocky Mountain Resort
Common Space

Things to Do

  • Indoor pool
  • Barbecue
  • Picnic area

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental
  • Area shuttle

Connectivity

  • Free WiFi

General

  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Ski storage
  • Fitness center
  • Basketball
  • Billiard
  • Canoeing
  • Tennis court

Accommodation Policy & General Information in Banff Rocky Mountain Resort

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Banff Rocky Mountain Resort
171
Number of floors in Banff Rocky Mountain Resort
2
Another facilities in Banff Rocky Mountain Resort
Indoor pool, Barbecue, Picnic area, Breakfast, Snack bar

Frequently asked question in Banff Rocky Mountain Resort

What is normal check-in & check-out time at Banff Rocky Mountain Resort?
The standard check-in time at Banff Rocky Mountain Resort is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Banff Rocky Mountain Resort provide breakfast?
Yes, Banff Rocky Mountain Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Banff Rocky Mountain Resort?
Banff Rocky Mountain Resort is a 3.0-star hotel.
How many floors does Banff Rocky Mountain Resort have?
Banff Rocky Mountain Resort has 2 floors.
How many rooms are available at Banff Rocky Mountain Resort?
Banff Rocky Mountain Resort has 171 rooms in total.
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More Reviews from Other Guests in Banff Rocky Mountain Resort

8,2
Very Good
From 3.242 reviews
Cleanliness

8,0

Room Comfort

8,0

Service and Facilites

8,6

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Traveler Reviews Banff Rocky Mountain Resort

Number of reviews per page
20
40
Top reviews
Sarah
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Wonderful hotel in the mountains. Beautiful decorated very clean room. My daughter loved the wolf paintings. Amazing shower!!! Had a corner room and was huge!!!
Kauther
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good location to visit banff and ice field Has kitchen to easy to make few meals for family
Anna Sabina Orwin
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a good location if you have a car. Shuttle service to town was nice but we had to wait extra time due to how crowded it was.
RABINDRA
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had 2 stays at the resort couple of days apart. 1st stay was not great. 2nd stay better. In a better upgraded unit . The extra cost made that possible. Staff was relatively helpful. Place was clean. No wow about the place. But good for a base to explore Banff and surrounding areas.
Kristina
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Free shuttle and driver of shuttle was great. I forget his name super helpful and knowledgeable
Alicia
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

N/A
Paula
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The setting is beautiful. The shuttle into town was a plus. Very friendly staff.
Linda
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I want to warn people. The room was filthy. We asked for it to be cleaned and it wasn't. We had to do it ourselves. The outside property was run down. The sidewalks are cracked all over the place. The window didn't have a lock on the first floor. The screen window in the bedroom was so dirty I couldn't see out of it. The sheets and quilt were stained. Our shower curtain was missing (only one outer panel that covered only 1/4 of the shower). We finally left and paid for a second hotel. The manager Michael was very nice I have to say. She gave us our money back for three nights. I spoke to another manager at our new hotel and he said, "We get a lot of people from there coming here for another place to stay". They need major over hall and AC! There are wildfires all summer long in Banff and AC is a must!
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RABINDRA
2,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Bed Linen and towels missing for 2nd bed despite our booking for 4 adults. I had to call reception twice for it. Unit dirty and tired. Unit1501 felt like a basement unit. Staff were polite but unresourceful. We paid a high season rate for a mediocre prestation worth a motel grade accommodation. Cost us 2.5 times a good hotel in Calgary. We then, looped back to this hotel on our way back from Jasper. No cancellation possible at that point. Paid for an upgrade, turned out to be a better experience.
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Jonas
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The resort was clean, full of amenities that can be used. There is a shuttle that goes to Banff Town every hour which was also convenient. But the rooms upkeep where sub standard. The door lock looked like it was about to fall. Shower curtains and towel racks have seen better days.
Cheryl
icon-with Children
with Children
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was nice. Property was run down for the price. Garbage not emptied in our room. Stay away! Breakfast was long because there was one waitress while the manager just sat at the bar. Manager could have easily got up and helped the one waitress but chose to sit at the bar at her computer. As a doctor I often look at how businesses could be more efficient and having these manager just sit at the bar on her computer while the waitress was slammed was highly unprofessional. I will not be back!
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Amandeep
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The mattress was bot clean on the pull out. It had stains. We asked for extra pillows and were told “we will try to find”. It was an OK stay.
Ruwaneth
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was great and the location was amazing because there was a shuttle provided by the hotel. It offered convenient in and out service to downtown Banff. We were disappointed in the amenities that were promised by the hotel. The pool, whirlpool, and the hot tub were dated and dirty. For the amount of money we paid per night, with 2 young children, we were looking forward to using the amenities. There were tiles missing and neither the hot tub nor the whirlpool worked at all. The railing for the pool was loose and my daughter almost fell in. We did say something to the front desk and they offered us a complimentary breakfast for the next day; however, we had safety concerns and the pictures on Expedia did not match the actual property.
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Hitesh
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are generally friendly and nice; that’s the only positive I can say unfortunately; at the nightly room rate charged (close to $600 per night), one would expect a certain level of cleanliness, up to date rooms and infrastructure, and daily housekeeping to list a few…however, none of this was evident during the stay. I understand that every hotel in Banff uses the season to milk its visitors but I would hope that there is a modicum of service and quality that ought to be provided. The photos on the listing (I used Expedia) are bright and make the place look amazing. It is not. If they charged $100-$150 per night, I’d understand. But not at their rates. The entire infrastructure is crumbling. The place requires much TLC to be brought back up to a standard that ought to be basic minimum for a hotel that charges $500 plus a night. Worn carpeting, woeful small rooms, old, dilapidated fixtures and no housekeeping over 3 nights is not an acceptable set of features. Hopefully, the resort will change and improve.
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Tina
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved the unit and having the kitchen was definitely helpful to cook morning breakfast. Location was great also, when we arrived we seen elk on the property which was so cool. The lobby bar could use some better options for drinks and happy hour. I would go back for sure.
Sadia
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lights weren’t working, half of the outlets weren’t functional.
David
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool area and hot tub was dirty, rooms were dated and run down. Property has amazing potential just seems really dated and run down
Asami
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We appreciated having a kitchen, which was very helpful when travelling with young children. Our kids also really enjoyed the pool. One thing that could be improved was the cleanliness, as there was quite a bit of dust on the bedside lamps. We had also requested a crib in advance and were told it would be ready by check-in, but unfortunately it wasn’t. When we followed up, the staff brought one and left it outside our door, though we did have to set it up ourselves. Overall, we enjoyed our stay, especially the convenience of the kitchen and the pool for the kids.
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Romella
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The setting is beautiful; the amenities (pickleball, tennis, squash, fitness room, bike path) are excellent!! Our room did not have an AC, though, and I had not anticipated that it would be very hot on a hot day even with the fan on and windows open. Otherwise, it was a great place!
Amanda
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were beautiful and a bonus that they were pet friendly. Will definitely go again!
Number of reviews per page
20
40

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Exterior 4 Banff Rocky Mountain Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.