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Best Western St. Catharines Hotel & Conference Centre

Hotels
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8,0
Very Good
1.014 reviews

What Guests Say About Their Stay

Sharon

10,0
/ 10
Clean, great staff and comfortable beds. The location was perfect for our vacation. I would recommend this location.

glen

10,0
/ 10
The staff at check in and check out where very friendly and polite.are room was clean and tidy,The breakfast was delicious me and my wife enjoyed every bit.

Michelle

10,0
/ 10
It's a great hotel with everything you need. It's clean and comfortable. It included a lovely hot full breakfast. It's also close to the Collections Outlet, Niagara on the Lake, and the Lake House restaurant. The staff is friendly and helpful, very welcoming. I stayed many years ago a few times and decided to come back this year, so happy I did!. The hotel looks like it has renovated.
In the Area
See Map
2 North Service Rd, Regional Municipality of Niagara, Ontario, Canada, L2N4G9

Main Facilities

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This accommodation offers:
Indoor pool
Mini golf
Outdoor pool
Steam room
Game room
Laundry service
Parking
Luggage storage
Elevator
Garden
Fitness center
Best Western St. Catharines Hotel & Conference Centre is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western St. Catharines Hotel & Conference Centre

2 North Service Rd, Regional Municipality of Niagara, Ontario, Canada, L2N4G9
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Lobby Best Western St. Catharines Hotel & Conference Centre
Lobby 2 Best Western St. Catharines Hotel & Conference Centre

Discover More About Best Western St. Catharines Hotel & Conference Centre

General
Near FirstOntario Performing Arts Centre

Location
With a stay at Best Western St. Catharines Hotel & Conference Centre, you'll be centrally located in St. Catharines, within a 10-minute drive of Lake Ontario and Outlet Collection at Niagara. This family-friendly hotel is 12.2 mi (19.7 km) from Clifton Hill and 12.7 mi (20.4 km) from Fallsview Casino.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Montebello Park - 2.7 km / 1.7 mi
FirstOntario Performing Arts Centre - 2.8 km / 1.8 mi
Meridian Centre - 3.2 km / 2 mi
Lakeside Park Beach - 3.6 km / 2.3 mi
Port Dalhousie Pier Marina - 3.7 km / 2.3 mi
Lake Ontario - 3.9 km / 2.4 mi
Royal Canadian Henley Rowing Course - 5.5 km / 3.4 mi
The Pen Centre - 6.3 km / 3.9 mi
Brock University - 7 km / 4.3 mi
Welland Canals Parkway Trail - 7.5 km / 4.7 mi
St. Catharine's Museum - 7.6 km / 4.7 mi
Niagara College Niagara-on-the-Lake Campus - 8.7 km / 5.4 mi
Royal Niagara Golf Club - 9.4 km / 5.8 mi
Outlet Collection at Niagara - 10 km / 6.2 mi
Welland Canal Lock 7 - 10.1 km / 6.3 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 30.8 km / 19.2 mi
Toronto Pearson Intl. Airport (YYZ) - 104.6 km / 65 mi

The preferred airport for Best Western St. Catharines Hotel & Conference Centre is Toronto Pearson Intl. Airport (YYZ).

Facilities
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at WRIGLEYS SPORTS BAR serving guests of Best Western St. Catharines Hotel & Conference Centre. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. 50-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in Best Western St. Catharines Hotel & Conference Centre

Facility

  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Steam room
  • Game room
Swimming Pool Best Western St. Catharines Hotel & Conference Centre
Swimming Pool
Fitness Center Best Western St. Catharines Hotel & Conference Centre
Fitness Center
Functional Hall Best Western St. Catharines Hotel & Conference Centre
Functional Hall
Common Space Best Western St. Catharines Hotel & Conference Centre
Common Space
Lobby Best Western St. Catharines Hotel & Conference Centre
Lobby

Transportation

  • Bus/truck parking

Things to Do

  • Indoor pool
  • Picnic area
  • Garden
  • Outdoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities

Nearby Facilities

  • Gift shop
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Game room
  • Mini golf

Accommodation Policy & General Information in Best Western St. Catharines Hotel & Conference Centre

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western St. Catharines Hotel & Conference Centre
146
Number of floors in Best Western St. Catharines Hotel & Conference Centre
2
Another facilities in Best Western St. Catharines Hotel & Conference Centre
Bus/truck parking, Indoor pool, Picnic area, Garden, Outdoor pool

Frequently asked question in Best Western St. Catharines Hotel & Conference Centre

What is normal check-in & check-out time at Best Western St. Catharines Hotel & Conference Centre?
The standard check-in time at Best Western St. Catharines Hotel & Conference Centre is starting from 16:00 - 01:00 while the latest check-out time is at Before 11:00
Does Best Western St. Catharines Hotel & Conference Centre provide breakfast?
Yes, Best Western St. Catharines Hotel & Conference Centre provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western St. Catharines Hotel & Conference Centre?
Best Western St. Catharines Hotel & Conference Centre is a 2.5-star hotel.
How many floors does Best Western St. Catharines Hotel & Conference Centre have?
Best Western St. Catharines Hotel & Conference Centre has 2 floors.
How many rooms are available at Best Western St. Catharines Hotel & Conference Centre?
Best Western St. Catharines Hotel & Conference Centre has 146 rooms in total.
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More Reviews from Other Guests in Best Western St. Catharines Hotel & Conference Centre

Overall Ratings & Reviews Best Western St. Catharines Hotel & Conference Centre

Other sources (1.014)
8,0
Very Good
From 1.014 reviews
Cleanliness

8,2

Room Comfort

8,0

Service and Facilites

8,6

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Traveler Reviews Best Western St. Catharines Hotel & Conference Centre

Number of reviews per page
20
40
Top reviews
Sharon
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, great staff and comfortable beds. The location was perfect for our vacation. I would recommend this location.
Filomena Nancy
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I sent the hotel a message asking for a tub in our room as my husband has a medical condition and needs a tub. They said we'd get one which we did. When he went to use it in the morning and he went to pull down the stopper, the entire thing came out. The stopper did not work at all and though my husband tried to use facecloths, the water kept emptying out so he couldn't really use the tub. I'm assuming they cleaned the tub so not sure how this wasn't discovered. A little disturbing. The pool outside was very tired, definitely needs and overhaul and not very clean. Also the breakfast was just mediocre. This room was definitely not work the $323 we paid for it. We'd never stay here again.
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Brian D
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will not stay at this property again. There were bus tours that overwhelmed the stairs.elevaror and especially the poorly maintained dining room / sports bar. This property has seriously gone down since it was HI. VERY DISAPPOINTED/ RIPPED OFF.SHAME ON YOU BW!! WE TRAVEL OVER 60 DAYS A YEAR IN MANY COUNTRIES.
Sherry
icon-with Friends
with Friends
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean hotel and very helpful staff. Hotel is great if you’re looking to relax by an outdoor pool.
Y K Mandy
icon-with Pet
with Pet
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The indoor and outdoor swimming pools are excellent and well maintained.
Eric
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

R
Belinda
icon-with Friends
with Friends
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here for a convention and they were very welcoming. The restaurant was great
Merle
icon-with Partner
with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Definitely need fans to remove some of the moisture in our room when it is very hot outside. Our hanging clothes actually were damp. Food was good. Room was clean and staff were friendly...
Aminata Mamadou
icon-Family
Family
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Au check in: erreur sur notre numéro de chambre. On a nous a donné les cartes d'accès d'une autre chambre. Une fois dedans nous avons vu les affaires des occupants et nous avons compris et nous sommes ressortis. On nous a donné une autre chambre. Dès que je suis rentrée j'ai marché sur un os de poulet. Or la chambre était sensée être nettoyée et propre. L'employé de l'hôtel qui nous accompagnait à ramassé l'os de poulet et s'est excusé. Ensuite la chambre avait une vue donnant sur la toiture d'une salle de machine avec de l'eau stagnante. Ce pourquoi je n'ai pas payé; mais j'étais fatiguée et mes enfants n'en pouvaient plus. J' ai donc passé la nuit dans cette chambre pour éviter un 2e déplacement. Mes enfants avaient peur et nous demandaient à chaque instant si une personne pouvait aussi ouvrir notre chambre comme nous on avait fait pour la 1ere chambre qui ne nous appartenait pas. Le lendemain je suis retournée a l'accueil pour expliquer la situation. Le monsieur dans un premier temps n'a pas voulu nous donner une autre chambre. Il nous demande de patienter jusqu'à ce qu'une autre chambre se libère. J' ai poliment mais fermement dû insister pour qu'on nous mette dans une chambre correspondant à la description achetée. Ce n'est qu'en ce moment qu'' il nous trouve une chambre correspondant. Je trouve anormal de devoir insister pour cela. Concernant l'état de propreté générale, c' est vraiment décevant et sale par endroits. Les installations sont aussi vétustes.
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Donald
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast offered a good selection of options such as scrambled eggs and bacon or sausages, waffles and cold cereal. There was a restaurant on the hotel premises that offered a good selection of entrees. There also, was an indoor pool.
glen
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff at check in and check out where very friendly and polite.are room was clean and tidy,The breakfast was delicious me and my wife enjoyed every bit.
Annick
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lit tres confortable et hotel tres propre. Bon déjeuner
Milda
icon-with Children
with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property needs some renovations, we had a balcony but was in such disrepair we could not use it,breakfast was okay, staff at front desk were friendly,room was clean.
Jaya
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean. Great staff.
Linda
icon-with Children
with Children
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was ok. Could use and update. The buffet breakfast was just ok, long wait for coffee and the buffet was not stocked. Many people having to wait for the trays to be refilled. Felt like they were understaffed in the kitchen/buffet area. Not much selection for breakfast. Wouldn't stay again.
Linda
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There were 2 separate sinks in the bathroom area which was very convenient. Breakfast was included which was an assortment of hot and cold items.
Roberta
icon-with Friends
with Friends
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Well maintained and staff was very kind and helpful. Breakfast was good. The rooms were clean and bed was comfortable. Would stay here again.
gary
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place
jonathan
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Buen estado. Sólo daba olor a humedad. De lo demás todo bien
Michelle
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's a great hotel with everything you need. It's clean and comfortable. It included a lovely hot full breakfast. It's also close to the Collections Outlet, Niagara on the Lake, and the Lake House restaurant. The staff is friendly and helpful, very welcoming. I stayed many years ago a few times and decided to come back this year, so happy I did!. The hotel looks like it has renovated.
Read More
Number of reviews per page
20
40

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Exterior 4 Best Western St. Catharines Hotel & Conference Centre

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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