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Hotel Metro
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9,0
/10
Exceptional
1.039 reviews
What Guests Say About Their Stay
Dana
10,0
/ 10
Beautiful retreat from home and the relaxing spa feel is an amazing change . Will be staying again 100%
Sonya
10,0
/ 10
Great location for access to Canada Life place. Many great restaurants very close within walking distance. The hotel is clean and very quiet. The staff go over and above to accommodate. Will definitely stay here again.
juliet
10,0
/ 10
Mae was absolutely wonderful! She was warm, welcoming, helpful, and always willing to go the extra mile to make sure we had a great stay. She truly made the difference by ensuring everything went smoothly during our daughter’s graduation celebration, which meant so much to our family. Her friendly attitude and exceptional customer service made our experience memorable. The only thing I wasn’t a fan of was the washroom layout, but Mae’s outstanding hospitality more than made up for it. Thank you, Mae, for making our stay so enjoyable!
In the Area
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32 Covent Market Place, Middlesex County, London, Ontario, Canada, N6A 1E8
Main Facilities
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Parking
WiFi
Elevator
What's around Hotel Metro
32 Covent Market Place, Middlesex County, London, Ontario, Canada, N6A 1E8
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Discover More About Hotel Metro
General
In London (Downtown London)
Location
With a stay at Hotel Metro, you'll be centrally located in London, within a 5-minute drive of University of Western Ontario and Ichabod's Escape. This hotel is 0.2 mi (0.4 km) from Rum Runners and 0.3 mi (0.4 km) from Good Foundation Theatre.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Good Foundation Theatre - 0.1 km / 0.1 mi
Covent Garden Market - 0.2 km / 0.1 mi
Canada Life Place - 0.2 km / 0.1 mi
Rum Runners - 0.2 km / 0.1 mi
Michael Gibson Gallery - 0.3 km / 0.2 mi
Ichabod's Escape - 0.3 km / 0.2 mi
TAP Centre for Creativity - 0.3 km / 0.2 mi
Museum London - 0.3 km / 0.2 mi
London Music Hall - 0.4 km / 0.2 mi
Middlesex County Court House - 0.4 km / 0.2 mi
Grand Theatre - 0.4 km / 0.3 mi
Citi Plaza Mall - 0.4 km / 0.3 mi
St. Paul's Cathedral - 0.5 km / 0.3 mi
Wolf Performance Hall - 0.5 km / 0.3 mi
1st Hussars Museum - 0.5 km / 0.3 mi
The preferred airport for Hotel Metro is London, ON (YXU-London Intl.) - 11.6 km / 7.2 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Business Facilities
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in.
Rooms
Stay in one of 20 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers.
All facilities in Hotel Metro
Entertainment Facility
Common Space
Lobby
Exterior
Bedroom
Hotel Services
- Laundry service
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Concierge
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Things to Do
- Romantic proposal packages
- TV lounge
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Wheelchair accessible
- Braille or raised signage
Transportation
- Limo or town car service
Accommodation Policy & General Information in Hotel Metro
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 25 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Pets
Limited Number Of Pets In Room
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General Information
Popular Facilities | Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Available rooms at Hotel Metro | 20 |
Number of floors in Hotel Metro | 4 |
Another facilities in Hotel Metro | Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out |
Frequently asked question in Hotel Metro
What are available facilities at Hotel Metro?
There are top facilites at Hotel Metro such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Metro?
The standard check-in time at Hotel Metro is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Metro?
Hotel Metro is a 3.5-star hotel.
How many floors does Hotel Metro have?
Hotel Metro has 4 floors.
How many rooms are available at Hotel Metro?
Hotel Metro has 20 rooms in total.
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More Reviews from Other Guests in Hotel Metro
Overall Ratings & Reviews Hotel Metro
Other sources (1.039)
9,0
Exceptional
From 1.039 reviews
Cleanliness
9,2
Room Comfort
9,2
Service and Facilites
9,2
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Traveler Reviews Hotel Metro
Number of reviews per page
20
40
Top reviews
Dana
Business
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful retreat from home and the relaxing spa feel is an amazing change . Will be staying again 100%
Sonya
with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location for access to Canada Life place. Many great restaurants very close within walking distance. The hotel is clean and very quiet. The staff go over and above to accommodate. Will definitely stay here again.
Sharon
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was perfect. Will stay again
Barbara
with Partner
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pros: The room was clean, cozy and eleclec furnished. Centrally located to walk to Richmond Street..very nice walking distance.
Cons: Checking in was not easy..not well communicated. Overnite parking restrictions were ridiculous and expensive. The room sink was plugged. The bottom bedsheet kept coming off. The long pillows were difficult for sleeping ..we both woke up with sore necks.
Will look for other accommodations next visit based on the cost.
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juliet
Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Mae was absolutely wonderful! She was warm, welcoming, helpful, and always willing to go the extra mile to make sure we had a great stay. She truly made the difference by ensuring everything went smoothly during our daughter’s graduation celebration, which meant so much to our family. Her friendly attitude and exceptional customer service made our experience memorable. The only thing I wasn’t a fan of was the washroom layout, but Mae’s outstanding hospitality more than made up for it. Thank you, Mae, for making our stay so enjoyable!
Read More
Michelle
Family
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Unfortunately, this hotel did not live up to expectations. While there may be rooms like the advertised pictures, ours was not one of them. No ambience, blank walls, terrible lighting, the ‘courtyard view’ was a dirty walled in empty space. The staff were friendly enough but not knowledgeable and often no one was actually at the front desk.
There happened to be festival which closed down the street and made accessing the hotel difficult but no answer when I called or reply to my voicemail, and when we finally arrived, the front desk guy didn’t seem to think it was a big deal. The amenities that were pointed out to us on arrival were juice and candy by the front desk - but no cups and the candy was empty.
The location was the only thing that was excellent for our purposes.
Overall, not terrible but certainly not what I had hoped for from the pictures and other reviews. I won’t stay there again.
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Karen
Family
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Locating the hotel and obtaining parking is very difficult, especially when they have the only street into the hotel blocked off. Must carry your luggage to and from your parked car 15 minutes. Check in is 3pm. Our room was not ready until 4:30. It makes all the plans you have change due to late availability of room. Room was nice and large as was the bathroom. Beds a bit soft and low to the floor. Room was very quiet.
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chris
with Partner
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It’s a real shame to see what this hotel has become! I’ve stayed at the Metro 50 + times over the last few years, it used to be impeccable, the staff was amazing! Now you have an unsupported skeleton staff that hasn’t a clue how to resolve issues. This visit started ok but when we went to the room the floor was not clean. I received a text asking if I wanted the room cleaned and amenities refreshed the next morning to which I replied yes, but no one ever showed up to perform the offered services. Upon checkout, my bill had a $150 property damage charge. I questioned the charge, they informed me there was blood on the bedding which there was, I understood their position, I explained that the blood was due to a fall caused by their uneven, severely deteriorating entryway which I tripped and skinned my knee. I would have told the staff about it, had there been anyone to tell. No night staff. Incidentally we witnessed a lady that works at the plastic surgery office next door trip and fall on the same side walk in the morning. I can’t even articulate how upset I am that the place I used to look forward to staying has deteriorated to this. I am canceling the 4 future reservations I have booked for the summer, will never book again, ensuring everyone knows where NOT to stay in London. I’m still in shock and so very disappointed!! Zule I hope you have the chance to review this, as your staff “do not have contact information” for you when I requested it. This is shameful.
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Susie
with Children
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice rooms , clean . Staff did a good job of explaining everything we need to know , great area to be in , lots of stuff within walking distance. Parking could better but also not too bad .
Justin
with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice rooms. Easy access to everything downtown
John
with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice location nice place
Richard
with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Close to the arena and market place
David
with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were welcoming and personable. The room was spacious, and well-appointed --- also very open concept. The location was ideal for attending a concert at the Canada Life arena - its literally steps away. Parking was very handy across the street at the Covent Garden underground parking. The PIN locks on the main doors (afterhours) and actual hotel room doors worked well.(Its nice not to worry about a physical key) Really appreciated the "surprise" they left in the fridge. Will gladly do it all over again for the next concert we attend at Canada Life.
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ken
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great experience. Will do it again
Akasia
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good
Samantha
with Friends
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Had a very clean room. The location was convenient. Right next to a market. The parking was a bit difficult to figure out at first, but other than that, the stay was great.
Sandra
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Couldn’t get into our room until 40 minutes after posted check in time, but we were offered a free bottle of wine. Room big, clean snd beds good. Room 204 had no outside windows. Staff were very helpful. Because of one way streets it is difficult to navigate to parking lot which is very close by. Parking pass is a good deal but only allows one exit in 24 hours.
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Cindy
with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had a King Loft which was very spacious. We were able to control the temperature in the room easily - I've stayed places where that was not the case. Access to the hotel entrance and to the room is digital -- they send you the code when you check in. The location is within walking distance of the Grand Theatre which is why we stayed there. Right across the street is the Covent Garden Market. It poured rain the whole weekend so the Market was handy for breakfast and then for dinner.
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Jason
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Everything was great!
Brian
Business
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall great stay
Number of reviews per page
20
40
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Disclaimer
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