Mandarin Oriental, Guangzhou

Hotels
9,4
/10
Exceptional
320 reviews

What Guests Say About Their Stay

Kath L. C.

9,4
/ 10
My recent stay at the Mandarin Oriental Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special.

Kath L. C.

10,0
/ 10
My recent stay at the Mandarin Oriental Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. Their courteous demeanor made a lasting impression on us. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special.

seesee

10,0
/ 10
Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.

Anna

10,0
/ 10
Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!

simon

10,0
/ 10
A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
In the Area
See Map
389 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Mandarin Oriental, Guangzhou is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Guangzhou

389 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620
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Location


Mandarin Oriental, Guangzhou is located in area / city Guangzhou CBD.

About Mandarin Oriental, Guangzhou

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental, Guangzhou exclusively for you.

Mandarin Oriental, Guangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Guangzhou.

All facilities in Mandarin Oriental, Guangzhou

Others Mandarin Oriental, Guangzhou
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Outdoor pool
  • Spa
  • Shops
  • Sauna

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Reception hall

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mandarin Oriental, Guangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Guangzhou
263
Number of floors in Mandarin Oriental, Guangzhou
25
Another facilities in Mandarin Oriental, Guangzhou
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Mandarin Oriental, Guangzhou

What are available facilities at Mandarin Oriental, Guangzhou?
There are top facilites at Mandarin Oriental, Guangzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Guangzhou?
The standard check-in time at Mandarin Oriental, Guangzhou is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Guangzhou provide breakfast?
Yes, Mandarin Oriental, Guangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Guangzhou?
Mandarin Oriental, Guangzhou is a 5.0-star hotel.
How many floors does Mandarin Oriental, Guangzhou have?
Mandarin Oriental, Guangzhou has 25 floors.
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More Reviews from Other Guests in Mandarin Oriental, Guangzhou

9,4
Exceptional
From 313 reviews
Cleanliness

9,6

Room Comfort

9,6

Location

9,8

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
Muna
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent in everything
Muna
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, professional staff, lovely amenities. Excellent Location .
Hamad
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Luxury hotel
Prachatouch
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice
TRudi
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staffs are very friendly, but the facility itself needs to be upgraded. Everything is very old inside. The buffet breakfast menu is the same everyday and not that great dim sum. I am very disappointed
ZeYang
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nothing positive about my stay at MO Guangzhou for the last 2 days. First, my room was not ready until 4:15pm, no explanations no apology. The breakfast is the lowest level that I experienced in all the MO I have been to, and it’s even worse than the Hiltons. Chicken is hard and freshly made noodles are overcooked and mushy. The espresso had a bad taste due to either stall bins or unflushed machine. Varieties are less than half of what the Shanghai MO has,
Read More
richard leslie
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect
Triono j
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location and great rooms
seesee
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.
Read More
Anna
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
ling
icon-Leisure
Leisure
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

great room and great emplacement
Chris
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Property and food and amenities as well as location is second to none
simon
icon-Business
Business
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Harvey
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

.
Que
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Jennifer
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing stay. Clean room, staff was helpful and was in a convenient place.
Louis W Y
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

All good
Xilun
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Just overall very nice and comforting. Great rest and recovery after a long day
zhaoming
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Morden masterpiece infused with the elegance of classical chinese design! Excellent
Yew Meng
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mandarin Oriental, Guangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,4
Exceptional
From 313 reviews
Cleanliness

9,6

Room Comfort

9,6

Location

9,8

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
Muna
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent in everything
Muna
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, professional staff, lovely amenities. Excellent Location .
Hamad
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Luxury hotel
Prachatouch
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice
TRudi
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staffs are very friendly, but the facility itself needs to be upgraded. Everything is very old inside. The buffet breakfast menu is the same everyday and not that great dim sum. I am very disappointed
ZeYang
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nothing positive about my stay at MO Guangzhou for the last 2 days. First, my room was not ready until 4:15pm, no explanations no apology. The breakfast is the lowest level that I experienced in all the MO I have been to, and it’s even worse than the Hiltons. Chicken is hard and freshly made noodles are overcooked and mushy. The espresso had a bad taste due to either stall bins or unflushed machine. Varieties are less than half of what the Shanghai MO has,
Read More
richard leslie
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect
Triono j
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location and great rooms
seesee
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.
Read More
Anna
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
ling
icon-Leisure
Leisure
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

great room and great emplacement
Chris
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Property and food and amenities as well as location is second to none
simon
icon-Business
Business
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Harvey
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

.
Que
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Jennifer
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing stay. Clean room, staff was helpful and was in a convenient place.
Louis W Y
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

All good
Xilun
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Just overall very nice and comforting. Great rest and recovery after a long day
zhaoming
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Morden masterpiece infused with the elegance of classical chinese design! Excellent
Yew Meng
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Number of reviews per page
20
40