9,0
/10
Exceptional
770 reviews

What Guests Say About Their Stay

Annie
10,0
/ 10
Excellent service and location. The staff will make their way to help you and assist you with any queries.
Sherry
10,0
/ 10
Very helpful n polite staff. Shen Jun from the concierge went out of the way to help me with some matters that makes my travel so much more pleasant. Good n convenient location with plenty of shopping food options. Will come bak again
Jenny
10,0
/ 10
It’s nice to be back to Sheraton again! Staff is always so friendly and welcoming. Club lounge room offers free drinks and food in the evening and breakfast. Level 2 buffet breakfast offers traditional Cantonese and international gourmets. We stay here every year and are never disappointed Rooms, services, food, club, staff and location in Tian He Guang Zhou . Everything at your door Metro direct from airport 40 minutes and take D exit then it’s the hotel.
In the Area
See Map
208 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Guangzhou Hotel

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208 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620
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Discover More About Sheraton Guangzhou Hotel

Location


Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD.

About Sheraton Guangzhou Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Guangzhou Hotel exclusively for you.

Sheraton Guangzhou Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Guangzhou Hotel.

All facilities in Sheraton Guangzhou Hotel

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Others

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Smoking area
  • Banquet
  • Ballroom

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Transportation

  • Access to train station (surcharge)
  • Limo or town car service

Business Facilities

  • Meeting rooms
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Guangzhou Hotel

Important Note
  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - 9144010169154142X5
  • This property accepts credit cards and cash
  • Safety features at this property include a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Guangzhou Hotel
445
Number of floors in Sheraton Guangzhou Hotel
33
Another facilities in Sheraton Guangzhou Hotel
Laundry service, Tours, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Sheraton Guangzhou Hotel

What are available facilities at Sheraton Guangzhou Hotel?
There are top facilites at Sheraton Guangzhou Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Guangzhou Hotel?
The standard check-in time at Sheraton Guangzhou Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Guangzhou Hotel provide breakfast?
Yes, Sheraton Guangzhou Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Guangzhou Hotel

9,0
Exceptional
From 739 reviews
Cleanliness

9,2

Room Comfort

9,0

Location

9,2

Service and Facilites

8,8

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Traveler Reviews Sheraton Guangzhou Hotel

Number of reviews per page
20
40
Top reviews
Danny
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is kinda old and outdated. Price vs value is only ok
Annie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service and location. The staff will make their way to help you and assist you with any queries.
Andre
icon-Business
Business
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really good hotel. I will be back.
Sherry
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very helpful n polite staff. Shen Jun from the concierge went out of the way to help me with some matters that makes my travel so much more pleasant. Good n convenient location with plenty of shopping food options. Will come bak again
Jenny
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It’s nice to be back to Sheraton again! Staff is always so friendly and welcoming. Club lounge room offers free drinks and food in the evening and breakfast. Level 2 buffet breakfast offers traditional Cantonese and international gourmets. We stay here every year and are never disappointed Rooms, services, food, club, staff and location in Tian He Guang Zhou . Everything at your door Metro direct from airport 40 minutes and take D exit then it’s the hotel.
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LEE LIAN
icon-Business
Business
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is well maintained and a few big malls and shops within walking distance from hotel. Easy to find food. Breakfast spread compared to some 5* has less option but consider still good enough. Traffic alone the hotel is heavy if you are driving
Christian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were very helpful and the location was very close to everything you could possibly need. Strongly recommend this hotel if you’re coming to Guangzhou.
Andrew
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property was clean and big
Wing Tak
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

整體體驗很好, 房間的整潔度、溫度及設備都很滿意;早餐食物選擇多, 又每天更換款式, 住上幾天也不覺厭悶, 環境也很好。唯一須改進的是入住當天(19/3), 據訂房條文是14:00可check-in, 但15:00過後仍沒房間提供, 不理想。
Kevin
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really good stay. Hotel is in an excellent location with high-end shopping and excellent walking to the Canton Tower close by. Breakfast as fast was awesome
HT
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, next to shopping malls and metro station. Comfortable bed.
Wai Lai
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service staff at front desk to assist to our needs.. Room is clean and big.. Convenient location to Metro, shopping malls and many dinning options.
Seng Chuan
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is located in a good location, less than 50m from the train station and in a bustling area. The service is good. However, the room is a little fatigued. The rain shower could not work, the air conditioner air vent was noisy and the “black-out” curtain between bathroom and room was not thick enough thus lighting the room.
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Dmitriy
icon-Business
Business
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great place , location is fantastic, breakfast is wow !!! What else you need ohh priced well
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent
Tongkun
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location, staff are very friendly!
Victor
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel location is awesome, so close to shopping malls and a huge variety of restaurants. The hotel room is large and comfortable. Highly recommended!
Zoe
icon- Family
Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Will go back to stay there again!
Martin
icon-Business
Business
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I arrived from a long trip from Canada at 8am, the room wasn’t ready but the gentlemen et the reception gave me accès to a shower at the Gym. At 11am I came to check if my room would be available( and they are rarely) an yes it was. The staff at front desk, bellboy, luggage storage, restaurant and gym where all very nice and helpful. One of best place I been in Guangzhou so far. I really recommends!
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Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The reception service was great. Room service was friendly. Limited options at breakfast spread. The service at the Yue restaurant at level 3 was seriously lacking.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.