Sheraton Guangzhou Hotel

Clean and comfortable room. Great variety of food at breakfast. The staff in the Sheraton Club lounge were friendly and polite - They gave a small toy to our baby. Kind and lovely gesture

I travel a lot, and I keep an eye on Chinese hotels — they are clean, advanced, and very professional.

Very good location, nice and updated room, very clean. Most important, the service, excellent. I've been staying at many upscale hotels around the world, including Four Season, Ritz, and Six Senses, but this Sheraton Guangzhou service is on par. Special thanks to the concierge, very friendly, shout out to the one with surname Ma, for going above and beyond to help our family during our stay there.

Very good location, nice and updated room, very clean. Most important, the service, excellent. I've been staying at many upscale hotels around the world, including Four Season, Ritz, and Six Senses, but this Sheraton Guangzhou service is on par. Special thanks to the concierge, very friendly, shout out to the one with surname Ma, for going above and beyond to help our family during our stay there.

The rooms are spacious enough for us family of 4. Breakfast buffet selection were also great. Staff were so helpful even before you ask them. Special mention to Ricardo Ma from the concierge who had been very helpful to us during our entire stay. Assisting us in ordering from meituan food app every night because we cant order from our app for some reason. Another plus point is the location. Very accessible to malls, food shop, and subway stop. Will definitely stay here again next time we come back.

Clean room and good location the staff are really helpful. Breakfast is ok and a good variety of choices.

Rooms are specious and clean. Breakfast is fresh and has big variety to choose from. Staff is amazing-Each and every one of them welcomed us and helped us with any questions we had.

the room was clean, helpful staff, good spread of breakfast. recommend hotel to stay in GZ

I enjoyed my stay ! Great location, room views are amazing.. Staff was kind . It been a pleasure staying here .. I would highly recommend it ..

Great location and helpful staff. Strongly recommended 👍

Very friendly staff, clean and spacious room, convenient location - many shopping malls nearby.definitely will stay next time in Guangzhou.

Best breakfast buffet in town and very nice out door swimming pool. Definitely will be my first choice of staying in Guangzhou. It’s

Amazing location! Very centrally located with most of the shopping malls adjacent or walking distance. They have a fantastic breakfast spread. And the staff is really polite, kind and helpful. Also, the gym is very well equipped!

The housekeeping was good, the staff were helpful. The room was great. But what i do not understand is that I booked a non-smoking hotel so that I have a place to avoid the never-ending smoking in China but they allowed a smoker to continue smoking despite already highlighting it to them. If the non-smoking rule is not enforced, you probably have to inform your guests that there will be smokers smoking in the hotel regardless. By the 2nd time I informed your staff, the smoker should have been chased out after the 1st warning.

I would like to comment on a concierge staff who is extremely polite and helpful, his name is Ricardo Ma. He is well verse in his role of work and gives excellent recommendations.

Here is the English translation optimized for a formal guest compliment or review:During my stay at the Sheraton Hotel, I had an incredibly comfortable experience.In particular, on the evening of my first day, May 15th, I was completely lost at the subway station. That was when I met a hotel concierge staff member who went above and beyond to help me out, which deeply moved me. Her name is Miss Perla Mai. Even though she was on her way home from work, she graciously escorted me all the way from the starting point to my destination. I was profoundly touched by her kindness. Because of her exceptional service, I will definitely stay at this hotel again in the future and will highly recommend it to my family and friends.

Hotel is near to metro station. Very clean and comfortable. There are a few malls within walking distance. A great place to stay!

Good location. I was able to take a shower in the fitness center before I check in. Very appreciative.

very good

I reserve two rooms, one room with big bed and another room with double bed for my family. The receptionist refused to offer a double bed in the beginning. My sister compliant in the reception. A lady finally proposes to have solution with one more small bed inside the room. it creates unhappy experience for my family.