The Ritz-Carlton, Xi'an

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9,7
/10
Exceptional
133 reviews

What Guests Say About Their Stay

Mary

10,0
/ 10
The room was spacious, very nicely appointed and clean. Service was excellent. The breakfast buffet was the best I have ever had anywhere!!

Jeffrey

10,0
/ 10
We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended.

Xianling

10,0
/ 10
It’s very clean and comfortable. Tasteful decorated and new. Staff is very friendly.
In the Area
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No 50 Keji 2nd Road, Xi'an, Shaanxi, China, 710075

Main Facilities

Read More
Express check-out
Multilingual staff
The Ritz-Carlton, Xi'an is a 5-star hotels that has been welcoming guests since 2019. The Ritz-Carlton, Xi'an is part of Ritz-Carlton under Marriott. There are 283 rooms spread across 27 floors.
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What's around The Ritz-Carlton, Xi'an

No 50 Keji 2nd Road, Xi'an, Shaanxi, China, 710075
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Discover More About The Ritz-Carlton, Xi'an

General Information

The Ritz-Carlton, Xi'an is a 5-star hotels that has been welcoming guests since 2019. The Ritz-Carlton, Xi'an is part of Ritz-Carlton under Marriott. There are 283 rooms spread across 27 floors.

Location

Located at No. 50, Keji 2nd Road in Xi'an, China. Those looking to explore will find Beilin Museum (Stele Forest), Mao Ling Mausoleum, and Terracotta Army nearby.

Facilities & Amenities

The Ritz-Carlton, Xi'an has Indoor pool, Children pool, Laundry service, Luggage storage, Elevator, and more.

Contact

Phone number: 86 29-88818888

All facilities in The Ritz-Carlton, Xi'an

Common Space The Ritz-Carlton, Xi'an
Common Space
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Guest Services

  • Multilingual staff
  • Newspaper in lobby
  • Express check-in
  • Express check-out
  • 24-hour front desk

Public Facilities

  • Room service
  • Safety deposit box

Transportation

  • Car hire

Accommodation Policy & General Information in The Ritz-Carlton, Xi'an

IMPORTANT_NOTICE

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to
Available rooms at The Ritz-Carlton, Xi'an
252
Number of floors in The Ritz-Carlton, Xi'an
22
Another facilities in The Ritz-Carlton, Xi'an
Multilingual staff, Newspaper in lobby, Express check-in, Express check-out, 24-hour front desk

Frequently asked question in The Ritz-Carlton, Xi'an

What is normal check-in & check-out time at The Ritz-Carlton, Xi'an?
The standard check-in time at The Ritz-Carlton, Xi'an is starting from From 14:00 while the latest check-out time is at
What is the star rating of The Ritz-Carlton, Xi'an?
The Ritz-Carlton, Xi'an is a 0.0-star hotel.
How many floors does The Ritz-Carlton, Xi'an have?
The Ritz-Carlton, Xi'an has 22 floors.
How many rooms are available at The Ritz-Carlton, Xi'an?
The Ritz-Carlton, Xi'an has 252 rooms in total.
What do past guests say about The Ritz-Carlton, Xi'an?
The Ritz-Carlton, Xi'an is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Ritz-Carlton, Xi'an

9,8
Exceptional
From 132 reviews
Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,6

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Traveler Reviews The Ritz-Carlton, Xi'an

Number of reviews per page
20
40
Top reviews
Angela
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean hotel. Good breakfast options.
tony
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Impressive environment and service.
zhentai
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

excellent
Jonathan
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Ritz-Carlton Xi'an. Would recommend!
Douglas
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Just simply the best.
Mary
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room was spacious, very nicely appointed and clean. Service was excellent. The breakfast buffet was the best I have ever had anywhere!!
Jeffrey
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended.
Tom
icon-Leisure
Leisure
10,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Overall I enjoyed my stay there. The room is clean and spacious.
Leonel
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Love the hotel
Bryan
icon-Leisure
Leisure
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Everyone was very nice
Xianling
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It’s very clean and comfortable. Tasteful decorated and new. Staff is very friendly.
Hector
icon-Leisure
Leisure
10,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The Staff at Ritz Carlton was always helpful to all our needs; they surpassed my expectations, even those members with little understanding of the language l speak (English,) were always willing to assist us when we needed them. This place is amazing
Mandy
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Lovely hotel . Clean and big rooms
Xuelian
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Fantastic breakfast, top notch local food options. We all love it, will come back.
Nancy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Beautiful hotel. Big rooms. Comfortable beds. Friendly and helpful English speaking staff. Extensive, tasty breakfast and dinner buffets. Chinese restaurant is beautiful and has excellent food and service. Adjacent to a mall that has lots of other restaurants. Lovely spa and pool. Would definitely stay here on next visit.
Howard
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Beautiful property. Exceptionally thoughtful people.
Roy
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Very nice property with great service. Highly recommended
Claudia
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excellent
Joe
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

All staff attentive and professional. Highly recommended
Edward
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Professional and exemplary customer service from front desk, room service, spa and checkout.
Number of reviews per page
20
40

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Others 4 The Ritz-Carlton, Xi'an

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.