8,8
/10
Very Good
560 reviews

What Guests Say About Their Stay

T***n

8,5
/ 10
Had a pleasant stay at this hotel! The location was super central, making it easy to explore nearby attractions. The room was clean, spacious, and comfortable. Would definitely stay here again.

John

10,0
/ 10
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!

Jain

10,0
/ 10
There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it

Verified traveler

10,0
/ 10
Great stay at the city center. Front desk staff upgraded us. Thank you guys
In the Area
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2009 Caitian Road, Futian District, Shenzhen, Guangdong, China, 518033

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
In Shenzhen (Futian)
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What's around Wyndham Grand Shenzhen

2009 Caitian Road, Futian District, Shenzhen, Guangdong, China, 518033
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Discover More About Wyndham Grand Shenzhen

General


In Shenzhen (Futian)

Location


With a stay at Wyndham Grand Shenzhen, you'll be centrally located in Shenzhen, within a 10-minute drive of Huaqiangbei and Huanggang Border Crossing. This luxury hotel is 23.7 mi (38.1 km) from Victoria Harbour and 5.1 mi (8.2 km) from Luohu Port.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Shenzhen Convention and Exhibition Center - 1.2 km / 0.7 mi
Shenzhen Central Park - 1.4 km / 0.8 mi
Huanggang Border Crossing - 1.8 km / 1.1 mi
Shenzhen Civic Center - 1.8 km / 1.1 mi
Huanggang Port - 2 km / 1.2 mi
Coco Park Shopping Center - 2 km / 1.2 mi
Huaqiangbei - 2 km / 1.2 mi
Shenzhen Library - 2.7 km / 1.7 mi
Shenzhen Concert Hall - 3 km / 1.9 mi
SEG Electronics - 3 km / 1.9 mi
Shenzhen Lianhuashan Park - 3.1 km / 1.9 mi
Lianhua Mountain Park - 3.8 km / 2.4 mi
Shenzhen Science and Technology Museum - 4 km / 2.5 mi
Shenzhen Grand Theater - 4.7 km / 2.9 mi
KK Mall - 4.9 km / 3 mi

The nearest airports are:
Hong Kong International Airport (HKG) - 46.8 km / 29.1 mi
Shenzhen Intl. Airport (SZX) - 35.7 km / 22.2 mi

The preferred airport for Wyndham Grand Shenzhen is Shenzhen Intl. Airport (SZX).

Facilities


Take advantage of recreation opportunities including a health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shenzhen? This hotel has 6028 square feet (560 square meters) of space consisting of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in Wyndham Grand Shenzhen

Bar, Cafe and Lounge Wyndham Grand Shenzhen
Bar, Cafe and Lounge
Swimming Pool Wyndham Grand Shenzhen
Swimming Pool
Fitness Center Wyndham Grand Shenzhen
Fitness Center
Functional Hall Wyndham Grand Shenzhen
Functional Hall
Lobby Wyndham Grand Shenzhen
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Health club
  • Garden
  • Barbecue
  • Fitness center

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Transportation

  • Limo or town car service
  • Storage

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Braille or raised signage
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Wyndham Grand Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CNY 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham), Contactless check-out is available, No rollaway/extra beds available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Wyndham Grand Shenzhen
268
Number of floors in Wyndham Grand Shenzhen
35
Another facilities in Wyndham Grand Shenzhen
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Express check-out

Frequently asked question in Wyndham Grand Shenzhen

What are available facilities at Wyndham Grand Shenzhen?
There are top facilites at Wyndham Grand Shenzhen such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Wyndham Grand Shenzhen?
The standard check-in time at Wyndham Grand Shenzhen is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Wyndham Grand Shenzhen provide breakfast?
Yes, Wyndham Grand Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Wyndham Grand Shenzhen?
Wyndham Grand Shenzhen is a 4.5-star hotel.
How many floors does Wyndham Grand Shenzhen have?
Wyndham Grand Shenzhen has 35 floors.
See All

More Reviews from Other Guests in Wyndham Grand Shenzhen

Overall Ratings & Reviews Wyndham Grand Shenzhen

Traveloka (12)
Other sources (548)
8,8
Very Good
From 548 reviews
Cleanliness

8,8

Room Comfort

9,2

Location

9,0

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wyndham Grand Shenzhen

Number of reviews per page
20
40
Top reviews
Pearl
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel facilities are outdated and poorly maintained. The carpet was extremely dirty and visibly damaged. There was also a noticeable buildup of dust on the airconditioning vents. The TV remote control barely worked. I booked this hotel because of its 8.8 rating on Expedia, but after checking in, I honestly can’t imagine how a hotel like this could receive such a high score. It has made me seriously question the credibility of Expedia’s ratings. There are many much better hotels nearby, and aside from being close to the subway, this hotel offers nothing of value.
Read More
Sandy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was cleaned. Staff was helpful and patient.
Sandy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very cleaned. Front desk staff was very helpful and patient.
Jaren
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spacious room and convenient spot to other places of interest
alexander
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great staff. Clean room. Convenient location.
Tserendorj
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great place
Louis
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

location is good to everywhere.
Athena
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay
Pan
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.
Read More
Tammy
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Wai Chuen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff service is excellent
Matt
8,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The room is huge with nice view Indoor poor is nice too Location is convenient
Ling Wing
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

very convenient to all place
Jaren
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It is very big and spacious, not to mention comfortable too!
John
icon-Business
Business
10,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Another excellent stay in this wonderful hotel!
Michael
4,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip
Read More
John
icon-Business
Business
10,0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Constantine
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!
Read More
John
icon-Business
Business
10,0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Very comfortable hotel in this vibrant city
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Wyndham Grand Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Wyndham Grand Shenzhen

Traveloka (12)
Other sources (548)
8,8
Very Good
From 548 reviews
Cleanliness

8,8

Room Comfort

9,2

Location

9,0

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wyndham Grand Shenzhen

Number of reviews per page
20
40
Top reviews
Pearl
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel facilities are outdated and poorly maintained. The carpet was extremely dirty and visibly damaged. There was also a noticeable buildup of dust on the airconditioning vents. The TV remote control barely worked. I booked this hotel because of its 8.8 rating on Expedia, but after checking in, I honestly can’t imagine how a hotel like this could receive such a high score. It has made me seriously question the credibility of Expedia’s ratings. There are many much better hotels nearby, and aside from being close to the subway, this hotel offers nothing of value.
Read More
Sandy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was cleaned. Staff was helpful and patient.
Sandy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very cleaned. Front desk staff was very helpful and patient.
Jaren
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spacious room and convenient spot to other places of interest
alexander
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great staff. Clean room. Convenient location.
Tserendorj
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great place
Louis
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

location is good to everywhere.
Athena
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay
Pan
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.
Read More
Tammy
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Wai Chuen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff service is excellent
Matt
8,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The room is huge with nice view Indoor poor is nice too Location is convenient
Ling Wing
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

very convenient to all place
Jaren
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It is very big and spacious, not to mention comfortable too!
John
icon-Business
Business
10,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Another excellent stay in this wonderful hotel!
Michael
4,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip
Read More
John
icon-Business
Business
10,0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Constantine
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!
Read More
John
icon-Business
Business
10,0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Very comfortable hotel in this vibrant city
Number of reviews per page
20
40