COMO Metropolitan London

Hotels
9,0
/10
Exceptional
764 reviews

What Guests Say About Their Stay

Shantell

10,0
/ 10
From the moment I walked into the hotel, Muhammad the doorman greeted us with a warm, welcoming smile and said, “Welcome back, I remember you guys.” That alone made my husband and me feel so good—Muhammad was truly amazing. I also wish I remembered the name of the gentleman at the concierge desk. He absolutely blew me away when he greeted me by my last name and even knew that my flight had been canceled upon arrival. His attention to detail and hospitality were exceptional. Both of them made our stay unforgettable.

Brett

10,0
/ 10
Staff was amazing - just top service !!! Doorman Alex - very helpful and front desk......just really great experience. Coming back !!!

Oliver

10,0
/ 10
Room was spotless as always. Staff consistent and can never do enough for you. Warm and welcoming , nothing is ever too much
In the Area
See Map
19 Old Park Lane, City of Westminster, Mayfair, London, England, W1K 1LB

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Park Lane
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What's around COMO Metropolitan London

19 Old Park Lane, City of Westminster, Mayfair, London, England, W1K 1LB
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General


Near Park Lane

Location


With a stay at COMO Metropolitan London, you'll be centrally located in London, within a 5-minute walk of Hyde Park and Piccadilly. This family-friendly hotel is 0.6 mi (0.9 km) from Buckingham Palace and 0.7 mi (1.2 km) from Marble Arch.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Park Lane - 0.1 km / 0.1 mi
Hyde Park - 0.2 km / 0.1 mi
Piccadilly - 0.2 km / 0.1 mi
Hyde Park Corner - 0.4 km / 0.3 mi
Green Park - 0.6 km / 0.4 mi
Buckingham Palace - 0.9 km / 0.6 mi
Bond Street - 1 km / 0.6 mi
St. James Park - 1.1 km / 0.7 mi
Marble Arch - 1.2 km / 0.7 mi
Regent Street - 1.2 km / 0.8 mi
Harrods - 1.3 km / 0.8 mi
Piccadilly Circus - 1.4 km / 0.9 mi
Oxford Street - 1.5 km / 0.9 mi
London Palladium Theatre - 1.5 km / 0.9 mi
Oxford Circus - 1.5 km / 1 mi

The nearest airports are:
London City Airport (LCY) - 16.2 km / 10.1 mi
Heathrow Airport (LHR) - 25.6 km / 15.9 mi
Gatwick Airport (LGW) - 66.1 km / 41.1 mi
Luton Airport (LTN) - 54.8 km / 34 mi

The preferred airport for COMO Metropolitan London is Heathrow Airport (LHR).

Renovations


The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:

  • Spa

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, NOBU, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 144 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in COMO Metropolitan London

Bar, Cafe and Lounge COMO Metropolitan London
Bar, Cafe and Lounge
Entertainment Facility COMO Metropolitan London
Entertainment Facility
Fitness Center COMO Metropolitan London
Fitness Center
Functional Hall COMO Metropolitan London
Functional Hall
Common Space COMO Metropolitan London
Common Space

Things to Do

  • Romantic proposal packages
  • Winery tours
  • Outdoor facilities
  • Spa
  • Health club
  • Fitness center
  • Picnic area
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Transportation

  • Limo or town car service
  • Bicycle storage
  • Storage
  • Valet parking

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Business facilities

Shuttle Service

  • Airport transfer

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in COMO Metropolitan London

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at COMO Metropolitan London
144
Number of floors in COMO Metropolitan London
10
Another facilities in COMO Metropolitan London
Romantic proposal packages, Winery tours, Outdoor facilities, Spa, Health club

Frequently asked question in COMO Metropolitan London

What are available facilities at COMO Metropolitan London?
There are top facilites at COMO Metropolitan London such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at COMO Metropolitan London?
The standard check-in time at COMO Metropolitan London is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does COMO Metropolitan London provide breakfast?
Yes, COMO Metropolitan London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of COMO Metropolitan London?
COMO Metropolitan London is a 5.0-star hotel.
How many floors does COMO Metropolitan London have?
COMO Metropolitan London has 10 floors.
See All

More Reviews from Other Guests in COMO Metropolitan London

9,0
Exceptional
From 764 reviews
Cleanliness

9,4

Room Comfort

9,2

Location

9,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews COMO Metropolitan London

Number of reviews per page
20
40
Top reviews
Louis-Pierre
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay, excellent location
Brett
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was excellent Staff amazing Alex doorman was exceptional
James
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Gym, room, bathroom, restaurants and staff
molly
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location, lovely staff
Robert
icon-Business
Business
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was clean. Small things are big things - such as having refreshing ginger drink and a hand towel at the elevator waiting area.
Nick
icon-Business
Business
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service
Shantell
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

From the moment I walked into the hotel, Muhammad the doorman greeted us with a warm, welcoming smile and said, “Welcome back, I remember you guys.” That alone made my husband and me feel so good—Muhammad was truly amazing. I also wish I remembered the name of the gentleman at the concierge desk. He absolutely blew me away when he greeted me by my last name and even knew that my flight had been canceled upon arrival. His attention to detail and hospitality were exceptional. Both of them made our stay unforgettable.
Read More
Luis
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

the property is great. Friendly staff and always looking for you.
mike
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Always great
Brett
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was amazing - just top service !!! Doorman Alex - very helpful and front desk......just really great experience. Coming back !!!
shelley
icon-Business and Leisure with Partner
Business and Leisure with Partner
6,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The lowest category room is VERY SMALL. And the “city view” is not a city view but instead it is an inner “courtyard” view which basically means facing a wall. The rooms facing the park are lovely, but the other rooms are really awful
Gary
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spa treatments were nice
Oliver
icon-Leisure
Leisure
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was spotless as always. Staff consistent and can never do enough for you. Warm and welcoming , nothing is ever too much
Hiren
icon-Business and Leisure with Children
Business and Leisure with Children
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Rooms are very worn down
Shantell
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

From the moment we arrived, everyone was exceptionally welcoming and eager to assist. The front desk staff went above and beyond. They personally escorted my husband and me to our room, explained how everything worked, and made sure we had everything we needed. The level of customer service was truly outstanding. I was especially impressed that the concierge agent remembered my name from when I booked our airport transportation, such a thoughtful and personal touch. Every interaction made us feel genuinely valued and treated like royalty. A special mention goes to the doorman, Muhammad Ali (I believe that’s his name), who was always courteous, professional, and ready to help with any request. His kindness and attentiveness truly enhanced our stay. Overall, this hotel exceeded our expectations in every way. We look forward to returning and highly recommend it to anyone seeking exceptional service and hospitality.
Read More
Frederik
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

All straff members were very professional and helpful. I found the design of the room and hotel overall to be a nice balance of a minimalist impression but with high quality details everywhere. I would not hesitate to return.
Karen
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

COMO Metropolitan is a wonderful find in London. I has an excellent location across from Hyde Park and convenient to Mayfair shopping and galleries. The staff made our stay so easy and comfortable for our family. We will return again and again, KK
Leigh
icon-Business
Business
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great greeting at reception, room and service.
Rose
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This hotel was amazing! From the first moment you walk into the hotel- the staff great you with hot towels and are so amazing! The rooms are so nice. Beds are a little firm but rooms are a great size. The favorite part of the experience was Vas. Best doorman in London!! Very friendly and personable. Would stay here again just for him!
Read More
Nirjhar
icon-Business
Business
6,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Service levels seem to have gone down - 1. I have been staying here for 7yrs. When I came in, I was asked if I had stayed here before. 2. Requested couple of small items from Housekeeping - had to call back after 20-25 mins - as no one showed up. This happened twice. 3. Gave a jacket for dey-cleaning. They had it tagged to the wrong room. It only came to me because I called to check. 4. Room service - quality of food was not great. I ordered Indian food - and there was still water under the rice bowl.. never had this before. 5. Every day, housekeeping kept putting water etc on the wrong side of the bed. It was obvious which side of the bed I was sleeping on. Again - I have stayed here for 7yrs- including earlier this year - and first time I am witnessing these issues. They are small, but combined just feels like something is off. I like the hotel and location and hopefully next stay here will be better.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 COMO Metropolitan London

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,0
Exceptional
From 764 reviews
Cleanliness

9,4

Room Comfort

9,2

Location

9,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews COMO Metropolitan London

Number of reviews per page
20
40
Top reviews
Louis-Pierre
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay, excellent location
Brett
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was excellent Staff amazing Alex doorman was exceptional
James
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Gym, room, bathroom, restaurants and staff
molly
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location, lovely staff
Robert
icon-Business
Business
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was clean. Small things are big things - such as having refreshing ginger drink and a hand towel at the elevator waiting area.
Nick
icon-Business
Business
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service
Shantell
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

From the moment I walked into the hotel, Muhammad the doorman greeted us with a warm, welcoming smile and said, “Welcome back, I remember you guys.” That alone made my husband and me feel so good—Muhammad was truly amazing. I also wish I remembered the name of the gentleman at the concierge desk. He absolutely blew me away when he greeted me by my last name and even knew that my flight had been canceled upon arrival. His attention to detail and hospitality were exceptional. Both of them made our stay unforgettable.
Read More
Luis
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

the property is great. Friendly staff and always looking for you.
mike
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Always great
Brett
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was amazing - just top service !!! Doorman Alex - very helpful and front desk......just really great experience. Coming back !!!
shelley
icon-Business and Leisure with Partner
Business and Leisure with Partner
6,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The lowest category room is VERY SMALL. And the “city view” is not a city view but instead it is an inner “courtyard” view which basically means facing a wall. The rooms facing the park are lovely, but the other rooms are really awful
Gary
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spa treatments were nice
Oliver
icon-Leisure
Leisure
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was spotless as always. Staff consistent and can never do enough for you. Warm and welcoming , nothing is ever too much
Hiren
icon-Business and Leisure with Children
Business and Leisure with Children
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Rooms are very worn down
Shantell
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

From the moment we arrived, everyone was exceptionally welcoming and eager to assist. The front desk staff went above and beyond. They personally escorted my husband and me to our room, explained how everything worked, and made sure we had everything we needed. The level of customer service was truly outstanding. I was especially impressed that the concierge agent remembered my name from when I booked our airport transportation, such a thoughtful and personal touch. Every interaction made us feel genuinely valued and treated like royalty. A special mention goes to the doorman, Muhammad Ali (I believe that’s his name), who was always courteous, professional, and ready to help with any request. His kindness and attentiveness truly enhanced our stay. Overall, this hotel exceeded our expectations in every way. We look forward to returning and highly recommend it to anyone seeking exceptional service and hospitality.
Read More
Frederik
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

All straff members were very professional and helpful. I found the design of the room and hotel overall to be a nice balance of a minimalist impression but with high quality details everywhere. I would not hesitate to return.
Karen
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

COMO Metropolitan is a wonderful find in London. I has an excellent location across from Hyde Park and convenient to Mayfair shopping and galleries. The staff made our stay so easy and comfortable for our family. We will return again and again, KK
Leigh
icon-Business
Business
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great greeting at reception, room and service.
Rose
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This hotel was amazing! From the first moment you walk into the hotel- the staff great you with hot towels and are so amazing! The rooms are so nice. Beds are a little firm but rooms are a great size. The favorite part of the experience was Vas. Best doorman in London!! Very friendly and personable. Would stay here again just for him!
Read More
Nirjhar
icon-Business
Business
6,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Service levels seem to have gone down - 1. I have been staying here for 7yrs. When I came in, I was asked if I had stayed here before. 2. Requested couple of small items from Housekeeping - had to call back after 20-25 mins - as no one showed up. This happened twice. 3. Gave a jacket for dey-cleaning. They had it tagged to the wrong room. It only came to me because I called to check. 4. Room service - quality of food was not great. I ordered Indian food - and there was still water under the rice bowl.. never had this before. 5. Every day, housekeeping kept putting water etc on the wrong side of the bed. It was obvious which side of the bed I was sleeping on. Again - I have stayed here for 7yrs- including earlier this year - and first time I am witnessing these issues. They are small, but combined just feels like something is off. I like the hotel and location and hopefully next stay here will be better.
Read More
Number of reviews per page
20
40