Mercure Tunbridge Wells Hotel

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7,8
Pleasant
1.001 reviews

What Guests Say About Their Stay

Sandra

10,0
/ 10
We found the Mercure staff , particularly reception and the bar staff extremely pleasant and helpful. The only downside was that we had major problems with the tv, which was unwatchable andthe staff said that there were problems with the aerial

Brian

10,0
/ 10
Great location for easy access and plenty of parking space. Really helpful staff and great choice for breakfast. Just one night stay this time, but we would certainly be pleased to stay again in the future.

John

10,0
/ 10
Could have the breakfast finished a little bit later, nice breakfas and staffk
In the Area
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8 Tonbridge Road, Pembury, Pembury, Tunbridge Wells, Kent, England, TN2 4QL

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Tunbridge Wells Hotel is located in area / city Pembury. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury, Pembury, Tunbridge Wells, Kent, England, TN2 4QL
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Discover More About Mercure Tunbridge Wells Hotel

Location
Mercure Tunbridge Wells Hotel is located in area / city Pembury.

About Mercure Tunbridge Wells Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Mercure Tunbridge Wells Hotel.

All facilities in Mercure Tunbridge Wells Hotel

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Others

Transportation

  • Bus/truck parking

General

  • Swimming pool

Public Facilities

  • WiFi in public area
  • Parking

Hotel Services

  • Express check-in
  • 24-hour Receptionist
  • Express check-out

Accommodation Policy & General Information in Mercure Tunbridge Wells Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Number of floors in Mercure Tunbridge Wells Hotel
2
Another facilities in Mercure Tunbridge Wells Hotel
Bus/truck parking, Swimming pool, WiFi in public area, Express check-in, 24-hour Receptionist

Frequently asked question in Mercure Tunbridge Wells Hotel

What are available facilities at Mercure Tunbridge Wells Hotel?
There are top facilites at Mercure Tunbridge Wells Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Tunbridge Wells Hotel?
The standard check-in time at Mercure Tunbridge Wells Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Tunbridge Wells Hotel?
Mercure Tunbridge Wells Hotel is a 4.0-star hotel.
How many floors does Mercure Tunbridge Wells Hotel have?
Mercure Tunbridge Wells Hotel has 2 floors.
Does Mercure Tunbridge Wells Hotel provide parking?
Yes, Mercure Tunbridge Wells Hotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Tunbridge Wells Hotel

7,8
Pleasant
From 1.001 reviews
Cleanliness

8,0

Room Comfort

7,8

Location

8,0

Service and Facilites

8,4

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Traveler Reviews Mercure Tunbridge Wells Hotel

Number of reviews per page
20
40
Top reviews
Sandra
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We found the Mercure staff , particularly reception and the bar staff extremely pleasant and helpful. The only downside was that we had major problems with the tv, which was unwatchable andthe staff said that there were problems with the aerial
Gareth
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good location and very good staff Food in hotel was very bad tasted like frozen microwaved food and would advise not to eat We had evening meal and breakfast both bad Hotel is dated inside but ok value for money
Verified traveler
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had high hopes when we pulled up as it was a stunning building from the outside. Parking was £10 a night which was way too much! There was nothing around so it wasn’t even to deter people from parking and going elsewhere. We booked as it said it had air conditioning - but it definitely didn’t! We got a plug in fan that was like someone trying to cool us with breath from its nose! We had to go and purchase a fan nearby setting us back £45. It was tired, holes in the wall, tiles missing, rusty taps. This was no where near a 4 star standard. Will not be returning
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Vera
icon-
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My stay at the Mercure Hotel in Pembury was okay. My room was on the ground floor and adequate. The bathroom was very clean and cleaned for the three days that I stayed there. The bed was made and the room was clean daily and I have no complaints about it. The room was adequate for my needs.. The only slight grumble I have is that I did not find the staff very friendly. Sometimes there was nobody on reception at all and when I went to check out, I couldn’t see anybody around and was unable to check whether I owed any money or not. On the other hand, it is very reasonably priced so for the money I think it is very good value.
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Russell
icon-Family
Family
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was so hot unbearably hot the window would only open a few centimetres. The fan was absolutely useless. The room had been left with the curtains open in the Sun blowing in it all day. It was impossible for either of us to get any sleep. It was like being in a sauna.
Christopher
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very tired and shabby, can't believe its 4 star, an absolute disgrace that as a resident you have to pay £10 night parking, extractor fan in bathroom not working, toilet seat loose and moves from side to side, rust on the wall from the bath grab handle, sticky tape to repair a cracked window, bedroom furniture chipped and scratched, I found 2 peanuts on the floor which would suggest that the room was not hoovered, as for breakfast we had read other reviews about that and once again it was very expensive, so we went across the road to the garden centre, fantastic selection and great price.
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maureen
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic breakfast! Friendly and helpful staff.Enjoyed our stay!
Brian
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location for easy access and plenty of parking space. Really helpful staff and great choice for breakfast. Just one night stay this time, but we would certainly be pleased to stay again in the future.
Tony
icon-with Partner
with Partner
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Easy parking at a modest fee. Staff were very helpful. Property showing wear and tear but acceptable.
Toby
icon-
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good location and plenty of parking
steve
icon-with Partner
with Partner
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff excellent, welcoming and helpful. Good value hotel. Only downsides had to pay for parking which seems a liberty considering where the hotel is. It’s not a town centre hotel. If they’d added it to the hotel price we wouldn’t have noticed
David
icon-
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall it was a good stay. The only issue I had was that you have to pay an overnight car parking fee and this wasn’t disclosed on Expedia. Breakfast was good and the staff were friendly too.
Jo
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff were excellent and very helpful at check in. Parking is good Didn’t stay for breakfast as had to leave early The room was tired but bedding was clean and the room was a good size It was a really warm evening and the staff provided us with a really good fan
John
icon-
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Could have the breakfast finished a little bit later, nice breakfas and staffk
Shirish
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent in all the departments. Very comfortable bed and clean room.
Ethan
icon-Business
Business
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Beautiful food with a lovely clean room and plenty of parking
Jean-Lisa
icon-Family
Family
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was goodnight stay with towel and a gift on bed which was a nice touch. It was easy to find and reception has cups of water if you want . The only things is that you have to pay £10 a night for parking which should either be part of room price or be told in advance. Easy to Christ just have to put key in a checkout box
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Linda
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All staff were very friendly and helpful with always a big smile. Excellent.
Tracy
icon-with Friends
with Friends
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff went above and beyond only thing not positive was the car park charge, should be free for guests
Christopher
icon-with Partner
with Partner
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good for a one night stay as I have used before. However as a £10 parking charge has recently been introduced and I was not made aware of this when booking.
Number of reviews per page
20
40

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Disclaimer

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