Hôtel Le Donjon - Coeur de la Cité Médiévale

Hotels
8,8
/10
Very Good
952 reviews

What Guests Say About Their Stay

Ma Hilda
10,0
/ 10
EL HOTEL ESTA LOCALIZADO DENTO DE LA CIUDAD ANTIGUA, TIENE UNA UBICACION PRIVILEGIADA. AL LLEGAR HAY QUE LOCALIZAR EL ESTACIONAMIENTO DEL ELLOS Y VAN POR TI AHI, ESO FACILITA MUCHO PORQUE SOLO ELLOS TIENEN ACCESO HASTA EL HOTEL
Carson
10,0
/ 10
Great location in the castle of Carcassonne. Enjoyed the morning and evening when the day tourist are few. Wonderful breakfast and the rooms were very good. Staff were very friendly and helpful. I would highly recommend staying in this hotel!
Carlos
10,0
/ 10
Best location, beautiful hotel. The staff were very friendly. Great to have the check out late, so you can explore the area further. I would love to be back!
In the Area
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2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Hôtel Le Donjon - Coeur de la Cité Médiévale is a hotel in a good neighborhood, which is located at Carcassonne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel Le Donjon - Coeur de la Cité Médiévale

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2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000
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Others 2 Hôtel Le Donjon - Coeur de la Cité Médiévale

Discover More About Hôtel Le Donjon - Coeur de la Cité Médiévale

Location


Hôtel Le Donjon - Coeur de la Cité Médiévale is a hotel in a good neighborhood, which is located at Carcassonne.

About Hôtel Le Donjon - Coeur de la Cité Médiévale

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hôtel Le Donjon - Coeur de la Cité Médiévale exclusively for you.

Get precious and unforgettable moment during your stay at Hôtel Le Donjon - Coeur de la Cité Médiévale.

All facilities in Hôtel Le Donjon - Coeur de la Cité Médiévale

Others Hôtel Le Donjon - Coeur de la Cité Médiévale
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Banquet
  • Smoking area

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Hôtel Le Donjon - Coeur de la Cité Médiévale

Important Note
  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Uncovered valet parking fee: EUR 24 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel Le Donjon - Coeur de la Cité Médiévale
43
Number of floors in Hôtel Le Donjon - Coeur de la Cité Médiévale
3
Another facilities in Hôtel Le Donjon - Coeur de la Cité Médiévale
Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in Hôtel Le Donjon - Coeur de la Cité Médiévale

What are available facilities at Hôtel Le Donjon - Coeur de la Cité Médiévale?
There are top facilites at Hôtel Le Donjon - Coeur de la Cité Médiévale such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Le Donjon - Coeur de la Cité Médiévale?
The standard check-in time at Hôtel Le Donjon - Coeur de la Cité Médiévale is starting from From 16:00 while the latest check-out time is at Before 11:30
Does Hôtel Le Donjon - Coeur de la Cité Médiévale provide breakfast?
Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hôtel Le Donjon - Coeur de la Cité Médiévale

8,8
Very Good
From 952 reviews
Cleanliness

9,0

Room Comfort

8,6

Location

9,6

Service and Facilites

9,0

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Traveler Reviews Hôtel Le Donjon - Coeur de la Cité Médiévale

Number of reviews per page
20
40
Top reviews
Ma Hilda
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

EL HOTEL ESTA LOCALIZADO DENTO DE LA CIUDAD ANTIGUA, TIENE UNA UBICACION PRIVILEGIADA. AL LLEGAR HAY QUE LOCALIZAR EL ESTACIONAMIENTO DEL ELLOS Y VAN POR TI AHI, ESO FACILITA MUCHO PORQUE SOLO ELLOS TIENEN ACCESO HASTA EL HOTEL
Verified traveler
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was great; had lots of character, location was great, excellent breakfast, a comfortable room, and great service overall Our room was a little toasty at night and we would have loved a more effective air con unit. That was our only con.
Nicole
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were lovely and the hotel is nice & central. However room a bit old - we had a ‘deluxe’ room which looked nothing like the pictures; they likely have a range in this category and the one we had was very basic. Lack of amenities such as conditioner and the shampoo had run out & wasnt refilled. Didn’t feel like a 4 star. Lobby area and entrance however were lovely.
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Gayle
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was very fun in that it was located within the walls of Carcasonne. The many tourists disappeared in the evening and the town became quiet and beautiful!
Carson
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location in the castle of Carcassonne. Enjoyed the morning and evening when the day tourist are few. Wonderful breakfast and the rooms were very good. Staff were very friendly and helpful. I would highly recommend staying in this hotel!
Carlos
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best location, beautiful hotel. The staff were very friendly. Great to have the check out late, so you can explore the area further. I would love to be back!
Kenneth
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Highly recommend this hotel
Catherine
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved having parking and transportation to the hotel available …the amazing ancient city and refurbished old-style European hotel was perfect and fitting for the incredible site we were in the center of .
Emilie
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very happy with this very well located hotel
Diane
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a quaint boutique hotel in a great location in the walled city. The staff were kind and the room was nice
Daryl
icon-Leisure
Leisure
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved Carcasonne. Hotel room was up many many stairs so for elderly it was not a reasonable choice. The village was amazing, restaurants excellent and the hotel was charming.
Giulia
2,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had booked a superior room, but they placed us in a standard room instead—smaller, with only one window overlooking the garden and no terrace, despite what was advertised on their website. My daughter had experienced the same issue before. This is truly dishonest management with questionable practices. I strongly advise against staying here.
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John
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The people were really nice and there was an amazing courtyard leading up to the room. The bed was also really nice.
Charles
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Hotel Le Donjon is one of the most unique places I've ever stayed. It was a great experience. From our room we could see the Chateau Comtal, the castle of Carcassonne. The hotel is right in the middle of La Cite Medievale, near the Aude Gate. The staff was very helpful and accomodating. The room was spacious and the beds were comfortable. It was great staying in the walled city. We could bring our purchases back to the room easily. The hotel also has a secured parking lot that it shares with the nearby Hotel de La Cite. We would definitely stay here again and request the same room!
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Verified traveler
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Mauvaise experience, tres decue par la prise en charge au parking en pleine nuit avec le froid. Le chauffeur a pris nos bagages à 24e le parking ! Mais nous a à peine montrer le chemin pour se rendre à pieds à l’hôtel !! Bienvenue... La chambre superieure une cata... j’ai volontairement pris une catégorie au-dessus de la standard mais on est très loin d’un 4 etoiles. Si vous avez l’habitude de voyager et de faire des hotels alors soyons francs, c’est entre 2 et 3 etoiles! Moquette sale, salle de bain en plastique digne d'une categorie 2*, qui doit absolument être refaite! On a du reclamer gel douche car contenant vide (évidement 1ere douche au shampoing, quasi vide aussi), quémander des mouchoirs, il n’en restait que 2 (ce sont des choses qui se verifient avant de proposer la chambre aux clients....), brosse des toilettes degueulasse, pas de bouteille d’eau d’accueil, pas de machine à café et mini bar (pourtant indiqués dans la réservation). J’ai précisé avoir un petit chien, supplément oui volontiers mais zero gamelle ou autre (contrairement à d'autres hôtels qui ont très souvent une attention vu le prix supplément que ça coute...!). Le seul point postif c’est l’emplacement de l’hotel en pleine cité médiévale mais parking mal indiqué (non informé sur la réservation ou tout bonnement sur google). Je déconseille fortement!
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Patricia
icon-Leisure
Leisure
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

For a clean and safe budget friendly option. Incredible value. Great for women traveling solo.
Laurence
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hôtel avec un emplacement idéal dans la Cité. Le personnel du parking, du service petit déjeuner et celui de la réception sont tous irréprochables. La suite mériterait un petit rafraichissement. Excellent petit déjeuner.
barb
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Loved being inside the castle walls. Very walkable. Lovely old, and I mean hundreds of years old, hotel. Staff was very nice.
barb
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Loved it's quirkiness and feel of being in an old castle area.
Martin
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Fantastic stay. Couldnt have been better. Staff lovley and friendly. Great location. Breakfast 5 star
Number of reviews per page
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Others 4 Hôtel Le Donjon - Coeur de la Cité Médiévale

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.