Luxury Hotels in Jimbaran, Badung Regency

We arrived at the hotel at 10 PM, there was no reception in charge at that time. Only a man who happened to be the security helped us with the check in process. Wasn't really a check in process tho, he only gave us the key and that ' s it. On the second day, we went to the pool bar but again no one was there to serve us. Such a nice hotel but the service wasn't good, too bad.

beside the location,the hotel was nice anfd woth the value. It's neat and clean,the room big enough with a table and sofa.

Reasonable price. But the place not so clean. Maybe because of pandemic. But overall its OK.

Fyi I found the bintang bottle lid in the pool, there is no kitchen as it 's mentioned on the facility. But overall good and I'm satisfied 👍🏻.

The room was clean and comfy. Especially the pool was awesome. Except the SERVICE and how slow the staff works. Staff called after several hours I'm check in in, asking about the cleanliness of the room and all those questioners about the hotel ambience. I havent check in for 24hrs yet. I had called to borrow a can opener twice and no one showed up. Upon check out, prior for final check my room, I can tell how one staff had to keep checking on walkie talkie about how was the room status? It took 10min of waiting before I got clearance to leave. Not to mention how noisy and loud when they do the make up room. Please improve the quality the service.

The area of villas are clean, but I don't like when the check in process. Karena tempat untuk check in tidak nyaman.

Amazing place and staff, really recommended for family vacation.