the staff were friendly, but the guy who lead me to the room wasn't that friendly he put no smile and not a single word. You do get coffee and tea for free, but the hot water container for the tea was rusty and they just left the instant tea and coffee on the table without container or something to keep it hygiene. bed and blankets is bad. Bathroom doesn't have hot water, tooth paste, shampoo. WIFI couldn't reach my room which is on the third floor overall is 6/10 you need to upgrade in all aspects if you wanna keep up with the other hotels.