Well nice front office staff but not with the room service staff. Confuse about my breakfast and send it so late. Hot water broken and no fix also bathroom water leaking also no fixing. This one not good for family with child and old people, high stairs to the lobby and high stairs for each floor. Don't bring your grandma allnd grandpa 🙄 I hope their staff fix the service and the broken things.
Bu Sari really humble and helpful, Volcania provides tissue, towel, and hot shower, but for soap and shampoo you can buy yourself at the minimarket (near), will definitely come back when go to kintamani again! Superb!
The property quite old, the room was moist and the equipments were not complete. They for sure not well prepare the rooms for Us. They need to do better service for the Guest, every request We throw, They need around 30 min to respond. Not worthy at all!