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  1. Hotel
  2. Indonesia(45,859 hotel)
  3. Banten(1,385 hotel)
  4. Tangerang(509 hotel)
  5. Gading Serpong(78 hotel)
  6. Atria Hotel Gading Serpong

Atria Hotel Gading Serpong

Hotels
Jalan Boulevard Raya Gading Serpong Kav 2, Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Traveloka
8.5 Impressive

From 4,125 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

good hotel for family stayed. best rate. various foods in breakfast. served mango and apple juice in breakfast..very rare hotel served this kind of juice.. love it. have swimming pool for kids and adults. gym facility, near to summarecon mall.
Rahadian S.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 4,125 reviews

8.5
Impressive
Fantastic
1,353
Very Good
2,109
Satisfying
296
Average
360
Poor
7
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
FC
2 Reviews
10
/ 10
10

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b
10 Reviews
Romantic Vacation
9.4
/ 10
9.4
very cozy, strategic location, nice food and ambience, but the room sandals are only one pair provided.

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SY
4 Reviews
Family vacation
10
/ 10
10

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D
2 Reviews
8.5
/ 10
8.5

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SC
1 Reviews
Family vacation
9.4
/ 10
9.4
Amazing experience at Hotel. Big room, delicious and many variant breakfast, comfortable... hope to stay this hotel next time

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AA
27 Reviews
Family vacation
4.8
/ 10
4.8
Stayed in this hotel to celebrate New Year Eve. Book Suite room with our expectation got a suite with extraordinary view and suite layout, but facts I was totally disappointed. They appointed our suite at 210. Entered the suite the layout and everything was different than what we saw in the picture in web. Air-conditioning not cold at all and room smelly. I was quite upset and ask them to move my suite. They move us to suite 203. Layout slightly better and air-conditioning seems working well. Till we spend new year eve party inside the hotel which is honestly bored event, especially when it came to Stand up comedy. The person was so bored and don't know what he talk about it. Food also very limited and no taste for us. We came out to neighbor of hotel to see firework and enjoy the rest of evening. After we came back to hotel it was heavy rains and we slept. Wake up around 6.30 am we were shocked with the condition of our room. Our room was flooded and seems something wrong. We went breakfast and we ask to meet Duty Manager, after breakfast we asked him to came to my suite and check himself on the room condition. It was totally horrible day. I ask them to compensate on what happened to us. I can't imagine if we woke up in the middle of the night and we didn't realize the room was flooded it can be slippery etc. Duty Manager told us to come back with their decision on compensation. We checked out around 11 am and no one inform us or visit us or even apologize to what happened to us. We paid very expensive room rate and we received these kind of treatment from them. During checked out, I ask to meet Duty Manager but FO staff said management only will give 1 voucher Lunch or Dinner as compensation with out meet up and say apologize at all. They don't have GM but they only have EAM. This EAM name Tato or Tanto also didn't meet up with me. Totally awful and bad service from them. I asked FO staff and Duty Manager to ask him to call me. Up to now when I wrote this review he didn't call me at all and no response from them even though OTA already communicate with them as well. It's really nightmare to stay with Atria Hotel and can't imagine how Parador Hotels as an operator teach them to become professional hotelier and handled complaint carefully. Never never again stay in any hotels under Parador group and or even recommend it to others. Really awful!
+3
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R
5 Reviews
Family vacation
7.0
/ 10
7.0
During booking or check in, there was no information that hotel is under renovation, at first, our room at 12 floor and the renovation at 10th floor, the drilling and knocking sounds are very loud but we still try to bear it until we cant take a nap/rest at all and finally asking for changing room, luckily they change the room for us. But we miss our rest hour.

2 liked this review

6 Reviews
Backpacking
9.4
/ 10
9.4
Extended another day in Serpong and now my hotel choices is Atria Hotel near Summarecon Mall Serpong. As a 4 stars hotel, Atria is one of the best hotel that you can choose to stay. I get superior double room and the room really cozy. The bed really nice, the room is spacious, and get the best view. The bathroom also clean. For the breakfast, they have many choices too. From international to traditional, you can choose whatever you want to eat. The services that their give to the customer also good too.

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1 Reviews
8.5
/ 10
8.5

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RS
30 Reviews
Family vacation
9.7
/ 10
9.7
good hotel for family stayed. best rate. various foods in breakfast. served mango and apple juice in breakfast..very rare hotel served this kind of juice.. love it. have swimming pool for kids and adults. gym facility, near to summarecon mall.

1 liked this review

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Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 13:00

Location
Atria Hotel Gading Serpong is a hotel in a good neighborhood, which is located at Gading Serpong.

The hotel is located only 7.48 km away from Tangerang Station.

Not only well positioned, but Atria Hotel Gading Serpong is also one of hotels near the following Summarecon Mall Serpong within 0.31 km and Gading Raya Golf Course within 1.24 km.

About Atria Hotel Gading Serpong

Whether you are planning an event or other special occasions, Atria Hotel Gading Serpong is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Atria Hotel Gading Serpong provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Atria Hotel Gading Serpong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Atria Hotel Gading Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Atria Hotel Gading Serpong.

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Hotel Policy

Pets are NOT allowed.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





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Facilities
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Safety deposit box
    • WiFi in public area
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Hotel Services
    • Money changer
    • Doorman
    • 24-hour security
    • Laundry service
    • Luggage storage
    • 24-hour Receptionist
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
    • TV lounge
  • General
    • AC
    • Banquet
    • Connecting rooms
    • Non-smoking room
    • Smoking area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Bar
    • Buffet breakfast
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
    • Projector
  • Shuttle Service
    • Airport transfer (surcharge)
    • Airport transfer
  • Transportation
    • Valet parking
  • Connectivity
    • LAN Internet
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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