Bigland Bogor Hotel Powered by Archipelago

Hotels
Preferred Partner
8,7
/10

Very Good

3.562 reviews

What Guests Say About Their Stay

Staff Friendliness (180)
Ambiance (166)
Bedroom (162)
Hotel Area (149)
Bagus A.
9,4
/ 10
It was great, I really enjoyed the breakfast. The staff also helpful and responsive.
Antonius A. N.
8,5
/ 10
The experience was a warm and lovely one. Great accommodations and wonderful view of the mountainside and city. Also, a great, friendly, and ever helping service from the staffs and security personnel. I highly recommend this Hotel!
Erliana
9,7
/ 10
perfect. this is my second stay at this hotel. hotel amazingly clean and well maintained. you can request connecting room if you stay with your family. the service is great.
Marta U.
8,5
/ 10
We love staying in Bigland Hotel Bogor. My husband and I stayed 1 night. The room is clean including the toilet, It's well furnished with new furniture. It also has pretty interior design. We stayed on 20th floor and got a beautiful night view. I think I'll come back next time with my kids.
Elisabet
10,0
/ 10
Brand new hotel, really comfortable and satisfied. resto and swimming pool in one area, so we can swimming directly after breakfast. food are lots of variation and delicious. will be back to this hotel for short holiday...
In the Area
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Malabar 1B,Kelurahan Tegallega,Kecamatan Bogor Tengah , Bogor Tengah, Bogor, Jawa Barat, Indonesia, 16127

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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High capacity Wedding Service
Romantic Rooftop Bar
Top picked by Budget Traveler
Staying at Bigland Bogor Hotel Powered by Archipelago is a good choice when you are visiting Central Bogor. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bigland Bogor Hotel Powered by Archipelago

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Malabar 1B,Kelurahan Tegallega,Kecamatan Bogor Tengah , Bogor Tengah, Bogor, Jawa Barat, Indonesia, 16127
Lobby Bigland Bogor Hotel Powered by Archipelago
Lobby 2 Bigland Bogor Hotel Powered by Archipelago

Discover More About Bigland Bogor Hotel Powered by Archipelago

Location


Staying at Bigland Bogor Hotel Powered by Archipelago is a good choice when you are visiting Central Bogor.

About Bigland Bogor Hotel Powered by Archipelago

Bigland Bogor Hotel Powered by Archipelago is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Bigland Bogor Hotel Powered by Archipelago is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Bigland Bogor Hotel Powered by Archipelago provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Bigland Bogor Hotel Powered by Archipelago is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Bigland Bogor Hotel Powered by Archipelago, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Bigland Bogor Hotel Powered by Archipelago.

If you plan to have a long-term stay, staying at Bigland Bogor Hotel Powered by Archipelago is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Bigland Bogor Hotel Powered by Archipelago is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Bigland Bogor Hotel Powered by Archipelago will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Bigland Bogor Hotel Powered by Archipelago is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bigland Bogor Hotel Powered by Archipelago exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bigland Bogor Hotel Powered by Archipelago is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Bigland Bogor Hotel Powered by Archipelago.

All facilities in Bigland Bogor Hotel Powered by Archipelago

Bar, Cafe and Lounge Bigland Bogor Hotel Powered by Archipelago
Bar, Cafe and Lounge
Swimming Pool Bigland Bogor Hotel Powered by Archipelago
Swimming Pool
Functional Hall Bigland Bogor Hotel Powered by Archipelago
Functional Hall
Common Space Bigland Bogor Hotel Powered by Archipelago
Common Space
Lobby Bigland Bogor Hotel Powered by Archipelago
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard with drinks
  • Winery

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Theatre/auditorium

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Picnic area
  • Spa

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi (surcharge)

Transportation

  • Area shuttle with surcharge
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Kids and Pets

  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Bigland Bogor Hotel Powered by Archipelago

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Spa closed temporarily from 1-3-2025 to 7-4-2025.

General Check-in Instructions

During Pandemic Covid-19, Guest Who stay 2 nights or more must show negative Swab/PCR result to the receptionist which is valid at least for 1 week.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Bigland Bogor Hotel Powered by Archipelago
372
Number of floors in Bigland Bogor Hotel Powered by Archipelago
22
Another facilities in Bigland Bogor Hotel Powered by Archipelago
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Bigland Bogor Hotel Powered by Archipelago

What are available facilities at Bigland Bogor Hotel Powered by Archipelago?
There are top facilites at Bigland Bogor Hotel Powered by Archipelago such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bigland Bogor Hotel Powered by Archipelago?
The standard check-in time at Bigland Bogor Hotel Powered by Archipelago is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bigland Bogor Hotel Powered by Archipelago provide breakfast?
Yes, Bigland Bogor Hotel Powered by Archipelago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Bigland Bogor Hotel Powered by Archipelago

8,7
Very Good

From 3.562 reviews

Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,7

Location

8,7

Service and Facilites

8,8

People often mention about Bigland Bogor Hotel Powered by Archipelago
All
Staff Friendliness (173)
Ambiance (159)
Bedroom (153)
Distance to City Center (149)
Bathroom (139)
Hotel Area (137)
Wifi (130)
Taste (124)
Room Space (123)
Variety (119)
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Traveler Reviews Bigland Bogor Hotel Powered by Archipelago

Number of reviews per page
20
40
Customer reviews
Juwita G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 1 day(s) ago

the hotel is clean close to the mall there are also many foods around the cleanliness and lighting of the room are really great the breakfast menu is also delicious and varied the staff is also friendly good job big land next time will definitely come here again
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Accommodation's Reply
30 Apr 2025
Dear Juwita G., Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you felt comfortable and clean in our hotel. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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I***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 day(s) ago

The hotel is comfortable, clean, and the staff is friendly and responsive.
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30 Apr 2025
Dear I*e, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you felt comfortable and clean in our hotel. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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Lidyana A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 3 day(s) ago

Hotel staff are friendly, helpful during reservation, fast check in, large room, ok view.
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Accommodation's Reply
30 Apr 2025
Dear Lidyana A., Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very pleased to hear that you found our hotel staff friendly and helpful during your reservation process, as we strive to provide exceptional service at every turn. We are also glad that you enjoyed the speedy check-in experience and appreciated the spaciousness of your room. Your comfort is our priority, and we are pleased to know that we have met your expectations in this regard. Thank you again for your review. We look forward to welcoming you back in the future. Warm Regards, Christ Deo Giovanni. Front Office Manager
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Elvis T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 4 day(s) ago

very comfortable for staycation while working
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Accommodation's Reply
30 Apr 2025
Dear Elvis T. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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Tegar T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 7 day(s) ago

The parking staff are not friendly, don't try to lose your parking ticket, no matter you are a customer you will be scolded by the parking staff, maybe I will try this hotel again and see if there is any change or not
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Accommodation's Reply
30 Apr 2025
Dear Tegar T. Thank you for taking the time to share your review regarding your experience with our parking staff. We sincerely apologize for the less than friendly service you experienced, as this does not reflect our commitment to providing the best service. We understand how upsetting it can be when interactions do not meet expectations, especially when it comes to something as important as parking. We take this matter seriously and will discuss it with our team to ensure that all guests are treated with respect and courtesy. We appreciate your willingness to consider giving us another chance in the future. Thank you again for bringing this to our attention. Should you have any further concerns or suggestions, please do not hesitate to contact us directly. Best regards, Christ Deo Giovanni. Front Office Manager
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Muhammad F. A.
icon-Transit
Transit
icon-origin-TRAVELOKA

9,4

/10

Reviewed 1 week(s) ago

I've stayed here several times just for transit... and I'm always satisfied.
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Accommodation's Reply
30 Apr 2025
Dear Muhammad F. A., Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you felt comfortable and clean in our hotel. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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A***i
icon-origin-TRAVELOKA

9,4

/10

Reviewed 1 week(s) ago

Good interior and facility in the room.

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Accommodation's Reply
30 Apr 2025
Dear A***i, Thank you for your valuable comment. We are delighted to hear that you had such a pleasant experience! Your satisfaction is our top priority, and it is always rewarding to know that we have met your expectations. If there is anything more we can do for you or if you have any further comments, please do not hesitate to reach out. We look forward to welcoming you back soon! Warm regards, Christ Deo Giovanni Front Office Manager
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 2 week(s) ago

Bogor movie recommendation hotel.
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1 people find it helpful

Accommodation's Reply
30 Apr 2025
Dear Y*n, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you felt comfortable and clean in our hotel. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Strategic location, suitable for family staycation.
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Accommodation's Reply
30 Apr 2025
Dear D*i, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you felt comfortable and clean in our hotel. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 2 week(s) ago

Nice room. Fast service. Friendly staff. Only for smoking rooms lack smart TV because people rarely watch regular TV in the morning. Thank you.
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Accommodation's Reply
30 Apr 2025
Dear A*i, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very pleased to hear that you enjoyed your stay and found our rooms to be satisfactory, as well as our prompt service and friendly staff. We appreciate your suggestion regarding the addition of smart TVs in the smoking rooms. Your feedback is valuable as we continually strive to improve our guests’ experience. We will take this into consideration for future improvements. Thank you again for your constructive comments and feedback. We look forward to welcoming you back on your next visit. Best regards, Christ Deo Giovanni. Front Office Manager
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h***i
icon-origin-TRAVELOKA

8,4

/10

Reviewed 2 week(s) ago

The staff are friendly but in my opinion, many of the dishes are too salty.
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Accommodation's Reply
30 Apr 2025
Dear h*i, Thank you for taking the time to share your review with us. We are very happy to hear that you found our staff friendly. We also appreciate your feedback regarding the seasoning of our food. Your comment regarding the taste being too salty has been noted, and we will definitely bring this up with our culinary team. Our goal is to ensure that every dish meets the expectations of our customers. Thank you again for your feedback. We look forward to serving you again soon and providing an even better dining experience. Sincerely, Christ Deo Giovanni. Front Office Manager
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Iyas B.
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8,5

/10

Reviewed 2 week(s) ago

Location is not great but the rest is great!
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1 people find it helpful

Accommodation's Reply
30 Apr 2025
Dear Iyas B, Thank you for taking the time to share your review with us Bigland Bogor Hotel. We are very happy to hear that you found your overall experience with our services to be excellent. Your satisfaction is our top priority, and we strive to provide the best experience for all of our customers. We look forward to welcoming you back in the future. Warm Regards, Christ Deo Giovanni. Front Office Manager
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 2 week(s) ago

Location in the center of the town, near Botany Square too. The room was clean but unfortunately some pillows smelled bad so I just sprayed perfume to get rid of the smell. Food in breakfast was good and had a varied menu from Western and Nusantara.

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Accommodation's Reply
30 Apr 2025
Dear P***i, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our central location and found our breakfast offerings to be enjoyable and diverse, featuring both Western and Nusantara cuisine. We sincerely apologize for the inconvenience caused by the unpleasant smell of some pillows in your room. Your comfort is our priority, and we appreciate you bringing this matter to our attention. We will ensure that our housekeeping team addresses this issue promptly so that future guests can enjoy a more pleasant experience. Thank you once again for your valuable insights. We hope to welcome you back soon for an even better stay. Warm regards, Christ Deo Giovanni Front Office Manager
N***a
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

very helpful and comfortable. the location is also strategic. near the hospital, botanical garden, botanic square.
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Accommodation's Reply
30 Apr 2025
Dear N*a, Thank you for taking the time to share your review of your stay with us. We are very pleased to hear that you appreciated our central location. Thank you again for your valuable feedback. We look forward to welcoming you back soon for an even better stay. Best regards, Christ Deo Giovanni. Front Office Manager
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Reneldha S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly, the room is clean, the breakfast menu is very varied and tastes good 2.. this is the second time I have stayed here🥰
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3 people find it helpful

Accommodation's Reply
30 Apr 2025
Dear Reneldha S, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you felt comfortable and clean in our hotel. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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afwal P. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,3

/10

Reviewed 3 week(s) ago

take a room in the royal suite, the room is clean, nice, comfortable, the hotel staff are all friendly.. the mattress is nice and comfortable. the most favorite is the compliment, wow, there are pringles, kit-kat, hydrococo, use mineral water in glass bottles, tea and coffee, etc. it's like a 6-star hotel. the kids are very happy.. the only thing that's unfortunate is the access in and out is far. have to use a vehicle, then because this is an apartment model, even though it's luxurious, it still feels like an apartment.. the rest is nice. oh yes, the restaurant and swimming pool are in one so if it's high season it will definitely be very crowded. the taste of the restaurant is not very varied but it's quite okay
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Accommodation's Reply
30 Apr 2025
Dear afwal P. Y, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you felt comfortable and clean in our hotel. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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Devi W. P.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

very clean room, nice and comfortable
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1 people find it helpful

Accommodation's Reply
30 Apr 2025
Dear Devi W. P, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you felt comfortable and clean in our hotel. We are also pleased to know that the friendliness and prompt service of our staff gave a positive impression during your stay. We appreciate your review and we continue to strive to provide the best service for you. Warm Regards, Christ Deo Giovanni. Front Office Manager
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Kristine D. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 week(s) ago

planning to stay 2 nights at this hotel. Access to the hotel can be from Jl Raya Padjajaran Bogor or Ciheuleut. l I bby hotel is located at the bottom and has enough space, but when check-in time with quite a lot of guests it will feel cramped because it is not too spacious. Welcome drinks are available at the receptionist. The room is quite comfortable and clean. but unfortunately why did we know we would stay for 2 nights but were given a room that would be maintained on the 2nd day. so we had to move rooms from the 12th floor to the 17th floor while I was carrying a baby with quite a lot of stuff. although the moving process was assisted by the bellboy but of course this made us a hassle. the view from the room is quite good, we can get a mountain view and city view. The AC in the room is cold, there is a balcony for just relaxing even though it is not too spacious. for breakfast on day 1 (April 5) it is actually quite varied, but almost the buffet food has a salty taste, my husband gave input to one of the staff about this. Breakfast Day 2 is quite good, there are many food variations, the taste of the food is just right and not too salty, my favorite is chicken porridge, broccoli cream soup and Seafood clear soup. The biryani rice is also delicious. The staff service is quite good, especially the security guard who is very helpful especially when we ask for directions to the exit from the hotel closest to the location we want to go to. There is a playground and kids activity almost every day when we stay like playing with rabbits, flying fox, story telling etc. Because the pool area and breakfast area are next to each other, there are quite a lot of guests who smoke even though there are many children in the pool. It would be better if the smoking area is not close to the pool because there are many children and babies who will be there. The roof top cafe is quite good and comfortable, the food is also delicious. The live music is quite entertaining and has good interaction with the guests. For a family vacation, it is very comfortable to stay here and maybe I will make BigLand Bogor my first choice if I go on vacation to Bogor
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Accommodation's Reply
30 Apr 2025
Dear Kristine D. R, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your feedback regarding the variety of food, and we continue to strive to provide a variety of choices to suit your tastes. Warm Regards, Christ Deo Giovanni. Front Office Manager
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F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 week(s) ago

Child-friendly and comfortable hotel.
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1 people find it helpful

Accommodation's Reply
30 Apr 2025
Dear F*n, Thank you for taking the time to share your review with us Bigland Bogor Hotel. We are very happy to hear that you found your overall experience with our services to be excellent. Your satisfaction is our top priority, and we strive to provide the best experience for all of our customers. We look forward to welcoming you back in the future. Warm Regards, Christ Deo Giovanni. Front Office Manager
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R***a
icon-origin-TRAVELOKA

6,7

/10

Reviewed 3 week(s) ago

During busy times or holiday seasons, the service from the administrative staff at the reception may be faster when checking in. And perhaps the lobby could be moved to a larger floor.
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Accommodation's Reply
30 Apr 2025
Dear R*a, Thank you for taking the time to share your review of your experience with us at Bigland Bogor Hotel. We greatly appreciate your feedback, especially regarding our check-in process and lobby space during peak times. We understand that efficiency at the front desk is critical, especially during peak seasons or holidays. We continually evaluate our operations and staffing levels to enhance the guest experience, and your suggestions will be taken into consideration as we strive to make improvements. Additionally, we appreciate your recommendation regarding the size of our lobby area. Creating a comfortable environment for all our guests is important to us, and we will explore options that can accommodate this need in the future. Thank you again for your valuable feedback. We look forward to welcoming you back soon and providing an even better experience. Best regards, Christ Deo Giovanni. Front Office Manager
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Exterior 4 Bigland Bogor Hotel Powered by Archipelago

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