favehotel Malang

Dear Guest, Thank you for taking the time to share your stay with us. We are delighted that you enjoyed our hotel's location and excellent cleanliness. At Favehotel Malang, the comfort of all guests is our top priority. We are committed to maintaining the highest standards of cleanliness and service to ensure that all our guests, whether travelling for business or leisure, have a pleasant stay. We look forward to welcoming you back in the future with even better service. Should you have any special requests or requirements for your next stay, please do not hesitate to contact us. Thank you, Mosamad Rafi

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed FaveHotel Malang’s convenient location and cozy atmosphere. These reviews are an encouragement to our team to continue striving to provide the best service and comfort to all our guests. We are also delighted to know that our children’s play area provided comfort and convenience for you and your family. These amenities are provided to create a pleasant stay experience not only for adults but also for children, so that every family member can spend quality time together. We sincerely hope to welcome you back in the future and to provide you with an even more meaningful stay at FaveHotel Malang. Should you have any other suggestions that can help us improve our services, please do not hesitate to let us know. Best regards, Moshammad Rafi

Dear Valued Guest, Thank you very much for taking the time to share your wonderful experience at FaveHotel Malang. We are delighted that you found your stay comfortable and enjoyable, and that you continue to believe that FaveHotel is a quality accommodation at an affordable price. Guest comfort and satisfaction are our top priorities, and positive reviews like these motivate our entire team to continue to provide the best service. We are committed to maintaining high standards of room cleanliness, staff friendliness and hotel facilities to ensure a pleasant stay for all guests. We also appreciate your recommendation to other interested guests. We hope that FaveHotel Malang will be your first choice whenever you visit Malang and we look forward to welcoming you back soon for a wonderful stay. Sincerely, Mohammad Rafi

Thank you for sharing your valuable experience of staying at FaveHotel Malang. We are delighted that you enjoyed your stay at FaveHotel Malang and were impressed by its comprehensive facilities, friendly staff and delicious food. Our team is dedicated to providing high-quality service, comfortable atmosphere and facilities that cater to the needs of each guest. Your valuable feedback is an inspiration for us to maintain and continuously improve our service quality, so that we can provide a pleasant and memorable stay experience for all our guests, whether you are traveling for business or leisure. We hope to welcome you back soon. Should you have any special requests or requirements for your next stay, please do not hesitate to contact us directly, we will be happy to assist. Thank you, Mosamud Rafi

Dear Valued Guest, Thank you for taking the time to write a review and choosing Favehotel Malang as your accommodation choice. We are very glad that you had a good experience with us. Your feedback is very valuable in maintaining and improving the quality of our service. We apologize for the inconvenience you experienced due to the frequent disconnection of the Wi-Fi signal on the 6th floor, which is not up to the standard of service we would like to provide to all our guests. We have forwarded your feedback to our IT and Engineering teams to investigate and resolve immediately so that the internet connection in all areas, including the 6th floor, can work more stably and efficiently. Your feedback is very important to us in improving the comfort and satisfaction of all our guests. We hope that you will experience an improved network quality and a more pleasant stay on your next visit. Thank you once again for your trust in Favehotel Malang. We look forward to welcoming you back again. Sincerely, Moshammad Rafi

Dear Ms. Teresia Rinavida A., Thank you very much for taking the time to write a positive review regarding your stay at Favehotel Malang. We are very pleased that you enjoyed our breakfast, particularly our delicious stews and local dishes. Our F&B team is dedicated to offering a variety of authentic and delicious flavors so that all our guests can experience the warmth of Indonesian cuisine during their stay with us. We are sorry to hear that there were only two rooms available during your week-end stay in Malang. Demand is high on weekends, especially on Saturday nights. However, we sincerely appreciate your desire to return and stay with us again. We encourage you to book in advance for your next stay so that we can ensure we have a room that suits your needs. Thank you once again for your kind words and trust in Favehotel Malang. We look forward to welcoming you back again and providing you with a wonderful stay in the future. Sincerely, Sandy Puspa - General Manager

Dear Anita, Thank you very much for your time and trust in choosing Favehotel Malang as your accommodation for the past 4 days and for your valuable feedback. We are delighted that you enjoyed your stay at our hotel and appreciate your attention to the variety of our breakfast menu. We apologize that your requested dessert or pudding was not available in our breakfast buffet during your stay. Your feedback is important to our team, especially the Food and Beverage team, so that we can evaluate and improve the variety of our breakfast menu in the future. We will continue to strive to provide an even more complete and satisfying breakfast experience for all our guests, and this includes considering adding dessert options such as pudding, as you mentioned. Thank you once again for your positive review and feedback, Anita. We look forward to welcoming you back to Favehotel Malang and providing you with an even more memorable experience on your next visit. Sincerely, Sandy Puspa - General Manager

Dear Guest, Thank you for taking the time to share your experience during your stay at favehotel Malang. We greatly appreciate any feedback you provide, as it serves as valuable evaluation material for us to continuously improve the quality of our service. We sincerely apologize for any inconvenience you experienced due to our staff's inactivity in informing you of the arrival of your goods/food delivery via our delivery service. We understand this can be inconvenient, especially when you have been waiting for the delivery in your room. We would like to inform you that in accordance with operational standards at favehotel Malang, all goods, food, and packages from third parties can only be received and picked up in the hotel lobby area. This is implemented for the safety and comfort of all guests staying. However, we also realize that our staff should have been more proactive in immediately informing guests when the delivery has arrived in the lobby. We deeply regret that this opportunity has not been conveyed properly to you. We will immediately follow up on this feedback by reminding our entire team to be more responsive, communicative, and proactive in conveying information to guests, so that a similar incident does not happen again. Once again, we apologize for the inconvenience, and we thank you for your attention and constructive feedback. We hope you will continue to give us the opportunity to serve you again on your next visit and provide an even better experience at favehotel Malang. Sincerely, Mochammad Rafi

Dear Valued Guest, Warmest greetings from favehotel Malang. Thank you very much for taking the time to share your recent experience with us. We are truly delighted to know that you enjoyed our strategic location near the city center, which makes it easier for our guests to explore Malang and its surroundings. It is also wonderful to hear that you were pleased with the cleanliness of our room, as maintaining a comfortable and hygienic environment for our guests is always one of our top priorities. We are especially glad to learn that you had the opportunity to enjoy the beautiful moon view from your room. Small moments like this are what make each stay memorable, and we are pleased that favehotel Malang could provide you with such a pleasant experience. Your kind words are a great motivation for our entire team, and we will continue to strive in delivering excellent service and facilities to all of our valued guests. We sincerely look forward to welcoming you back in the near future for another enjoyable stay at favehotel Malang. Warm regards, Mochammad Rafi

Dear valued guest, Thank you for taking the time to share your experience with us at favehotel Malang, and for choosing us for your second stay. We greatly appreciate the trust you have placed in us. We sincerely apologize for any inconvenience you experienced with our security team. Your feedback is invaluable, particularly regarding the attitude and initiative our security officers should have shown in assisting guests, particularly when facing parking difficulties or crossing the road. This is certainly not the standard of service we aspire to provide at favehotel Malang, as hospitality and attentiveness to our guests' needs are our top priorities. We will immediately forward this feedback to the relevant team for evaluation, coaching, and improving our proactive approach to serving each guest. Our goal is for every guest, including you, to always feel comfortable, valued, and supported during their stay at our hotel. Once again, we thank you for your appreciation of the friendliness of our staff and the facilities provided. We hope that in the next opportunity, we can provide an even better and more memorable stay, meeting your expectations. We look forward to welcoming you back to favehotel Malang. Please feel free to contact us directly if you have any special needs that we can assist you with before your next visit. Sincerely, Mochammad Rafi

Dear Guest, Thank you for taking the time to share your experience during your stay at favehotel Malang. We are very pleased to know that you felt comfortable with our clean and cozy room. Positive reviews like yours are valuable motivation for our entire team to continue to maintain and improve the quality of our services and facilities for the comfort of our guests. Cleanliness and comfort of our rooms are indeed one of our top priorities at favehotel Malang, so that guests can rest easy and have a pleasant stay. We will continue to strive to provide the best service, so that each of your subsequent visits will always leave a positive impression. We very much hope to welcome you again on your next visit, whether for business or leisure. If you have any special needs or further input, please do not hesitate to contact us directly so that we can provide more personalized service that meets your expectations. Best regards, Mochammad Rafi

Dear Mr./Ms. Cendra D. S., Thank you for taking the time to share your experience during your stay at favehotel Malang. We are very pleased to know that you were satisfied with the service we provided and enjoyed the dishes available at our restaurant. Positive feedback like this is a great motivation for the entire team to continue to maintain and improve the quality of our services and products. We also extend our apologies for any inconvenience caused by the noise from the karaoke. This is a serious concern for us, as our guests' comfort is our top priority. We will forward your feedback to the relevant management so that they can immediately follow up with appropriate corrective steps, so that similar situations can be minimized in the future. We hope that your positive experience will be a reason for you to choose favehotel Malang again on your next visit. Our entire team will be happy to welcome you back and is committed to providing a more comfortable and memorable stay. Sincerely, Mochammad Rafi

Dear Guest, Thank you for taking the time to leave a positive review regarding your experience with us at favehotel Malang. We are very pleased to know that the service from our team, especially during the check-in process, left a good and memorable impression on you. Our friendliness and helpfulness are part of our commitment to providing the best service so that every guest feels comfortable and warmly welcomed from the moment they first arrive at the hotel. Your review is a great motivation for the entire favehotel Malang team to continue improving the quality of service and ensuring that every guest has a pleasant stay, not only at check-in, but also throughout their entire stay. We look forward to welcoming you back again in the future and providing an even better experience. If there is anything we can assist you with during your next visit, please do not hesitate to contact us directly. Sincerely, Mochammad Rafi

Dear Sir/Madam, Thank you for your trust in choosing favehotel Malang as your accommodation for your first visit. We are very pleased to know that your stay was comfortable, allowing you to rest peacefully without any disturbance from noise. Guest comfort and tranquility are indeed one of our top priorities in providing the best service. This positive review is certainly a great motivation for our entire team to continue to maintain service standards and provide a pleasant stay for every guest. We hope this good experience will leave a positive impression and make favehotel Malang your first choice when you visit Malang again in the future. We look forward to welcoming you back and will be happy to always be ready to provide the best service for your comfort. Once again, we thank you for your appreciation. Sincerely, Mochammad Rafi

Dear Sir/Madam, Warm greetings from favehotel Malang. Thank you for taking the time to share your experience staying with us. We are very pleased to hear that our Housekeeping team left a positive impression on you, especially in helping you quickly and promptly put away your children's dirty clothes. Your comments regarding the team's "on-point" performance are a very meaningful appreciation for us, as it is a great motivation to continue providing the best service with full sincerity. At favehotel Malang, guest comfort and satisfaction are our top priorities. We will forward your positive feedback specifically to the Housekeeping team so they know that their dedication and hard work have been appreciated. We look forward to welcoming you and your family back on your next visit and providing you with a consistently pleasant stay. Please do not hesitate to contact us if you have any special needs or preferences on your next visit. Sincerely, Mochammad Rafi

Dear valued guest, Thank you for taking the time to share your review of your stay at favehotel Malang. Your feedback is invaluable to us as we strive to improve our service and guest comfort. We apologize for any inconvenience you experienced regarding the availability of tissue in your room, the choice of mineral water served, and the condition of the restaurant during breakfast during peak season. This feedback is a serious consideration for our team, which will allow us to evaluate and make improvements, such as ensuring the completeness of in-room amenities, considering the option of refilling water with a pitcher according to guest needs, and increasing the speed and accuracy of our restaurant team in clearing tables so that guests can enjoy breakfast comfortably. We also realize that the restaurant atmosphere during long weekends can feel busier than usual. Therefore, we will continue to strive to improve our space and scheduling to ensure our guests' dining experience remains enjoyable even during peak periods. Furthermore, we are pleased to hear that our staff's service, especially when assisting you with your luggage after check-out, left a positive impression. We will convey this appreciation to our team as a form of motivation to continue providing sincere and responsive service. Once again, thank you for your trust in choosing favehotel Malang as your place to stay. We look forward to welcoming you back on your next visit for an even better and more memorable experience. Sincerely, Mochammad Rafi

Dear Valued Guest, Warm greetings from favehotel Malang. Thank you for taking the time to share your valuable experience with us. We are very pleased and honored to read your positive review, which states that favehotel Malang is the most comfortable 3-star hotel and that you have returned to stay again and again. This kind of feedback is a tremendous motivation for our entire team to continue providing the best service. Guest comfort is always our top priority, from the cleanliness of the rooms, the completeness of the facilities, to the friendly service provided by our team. We also greatly appreciate your loyalty in always choosing favehotel Malang as your place to stay every time you visit. This is proof that our service is able to provide a consistent and memorable experience. We will continue to strive to improve the quality of our service and provide an even better stay experience in the future. We hope that each of your next visits will always feel like "coming home" with the comfort and hospitality typical of favehotel Malang. Once again, thank you for your trust and support. We look forward to the opportunity to welcome you again on your next visit. Sincerely, Mochammad Rafi

Dear Valued Guest, Warmest greetings from favehotel Malang. Thank you very much for sharing your positive experience with us. We are truly delighted to learn that you found our team members very friendly and that the cleanliness of your room met your expectations. Your kind words are a great source of motivation for our staff, as we continuously strive to provide not only excellent facilities but also genuine and attentive service that makes our guests feel comfortable and well taken care of. At favehotel Malang, we believe that every detail matters in creating a memorable stay, from the cleanliness of our rooms to the warmth of our hospitality. It brings us great joy to know that these efforts contributed positively to your visit. We sincerely appreciate your support and trust, and we look forward to welcoming you back for another enjoyable and comfortable stay in the near future. Should you require any assistance or have special preferences on your next visit, please do not hesitate to let us know—we would be more than happy to assist. With warm regards, Mochammad Rafi

Dear valued guest, Warm greetings from favehotel Malang. Thank you for taking the time to share your valuable review of your stay with us. We are delighted to hear that you had a comfortable and enjoyable stay at our hotel, and that you enjoyed the hospitality of our entire staff. Positive reviews like these are a huge motivation for our team to continue providing the best service wholeheartedly to every guest. Guest comfort and satisfaction are always our top priorities at favehotel Malang. With the support of our friendly staff, we hope every moment of your stay will leave a positive and memorable impression. We look forward to welcoming you back on your next visit, whether for business or leisure. Once again, we thank you for your appreciation. We hope to provide you with an even more enjoyable stay in the future. Sincerely, Mochammad Rafi