Grand City Hall Medan

Hotels
8,9
/10
Very Good
2.567 reviews

What Guests Say About Their Stay

Staff Friendliness (426)
Distance To City Center (422)
Bedroom (421)
Variety (420)
Malvin S.
9,7
/ 10
Cocok untuk staycation. Thanks for the hospitality Grand City Hall.
In the Area
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Jalan Balai Kota No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand City Hall Grand City Hall Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jalan Balai Kota No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20112
Lobby Grand City Hall Medan
Exterior 2 Grand City Hall Medan

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About Grand City Hall Medan

Located in the heart of Medan, North Sumatra, the Grand City Hall Medan is a premier hotel that combines luxury with convenience. This hotel is not just a place to stay; it’s an experience that reflects the rich culture and vibrant lifestyle of the city. With its modern architecture and elegant interiors, Grand City Hall Medan offers a welcoming atmosphere for both business and leisure travelers.

The hotel features a variety of accommodations, from spacious rooms to luxurious suites, all designed with comfort in mind. Each room is equipped with modern amenities, including free Wi-Fi, flat-screen TVs, and minibars, ensuring that guests have everything they need for a pleasant stay. The decor is a blend of contemporary style and traditional Indonesian elements, creating a unique ambiance that resonates with the local culture.

One of the standout features of Grand City Hall Medan is its commitment to exceptional service. The staff is known for their friendliness and professionalism, always ready to assist guests with any requests or inquiries. Whether you need help with your luggage, recommendations for local attractions, or assistance with booking tours, the team at Grand City Hall Medan is dedicated to making your stay as enjoyable as possible.

In addition to its comfortable accommodations, the hotel offers a range of facilities designed to enhance your experience. Guests can enjoy a refreshing dip in the swimming pool, unwind at the spa, or maintain their fitness routine at the well-equipped gym. The on-site restaurant serves a variety of local and international dishes, making it easy to indulge in delicious meals without leaving the hotel.

Grand City Hall Medan is also an ideal venue for business travelers. With several meeting rooms and event spaces available, the hotel can accommodate conferences, weddings, and other special occasions. The modern technology and professional support staff ensure that every event runs smoothly.

Overall, Grand City Hall Medan is a fantastic choice for anyone visiting Medan. Its prime location, luxurious accommodations, and exceptional service make it a top destination for travelers looking to explore the beauty and culture of North Sumatra.

Why You Should Stay at Grand City Hall Medan

Choosing to stay at Grand City Hall Medan means opting for comfort, convenience, and a taste of local culture. The hotel’s strategic location allows easy access to various attractions, shopping centers, and dining options. Whether you’re in town for business or leisure, the hotel provides a perfect base for your adventures.

Best Time to Stay at Grand City Hall Medan

The best time to visit Medan is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for exploring the city and its surroundings. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of April and October.

Transportation and Accessibility

Access to the Airport

Grand City Hall Medan is conveniently located approximately 30 minutes from Kualanamu International Airport. The hotel offers airport transfer services, making it easy for guests to reach their destination without hassle. Taxis and ride-sharing services are also readily available for those who prefer to travel independently.

Public Transportation

Medan has a variety of public transportation options, including buses and angkots (minivans). The hotel’s central location makes it easy to access these services, allowing guests to explore the city and its attractions without the need for a private vehicle. Additionally, the hotel staff can assist with transportation arrangements and provide recommendations for navigating the local transit system.

Unique Facilities at Grand City Hall Medan

1. Swimming Pool

The hotel features a stunning outdoor swimming pool, perfect for a refreshing dip after a day of exploring Medan. Surrounded by lush greenery, it offers a serene escape where guests can relax and unwind.

2. Spa and Wellness Center

For those looking to indulge in some pampering, the on-site spa offers a range of treatments designed to rejuvenate the body and mind. From traditional massages to modern wellness therapies, guests can enjoy a tranquil experience without leaving the hotel.

3. Fitness Center

Stay active during your stay with access to the hotel’s fully equipped fitness center. With a variety of cardio and strength training equipment, guests can maintain their workout routines while traveling.

4. On-Site Dining

The hotel’s restaurant serves a diverse menu featuring both local and international cuisine. Guests can enjoy delicious meals in a comfortable setting, making dining a delightful experience.

5. Meeting and Event Spaces

Grand City Hall Medan is equipped with modern meeting rooms and event spaces, making it an ideal venue for business conferences, weddings, and other special occasions. The professional staff is available to assist with planning and execution, ensuring a successful event.

Nearby Attractions at Grand City Hall Medan

1. Maimun Palace

Distance: 2 km

Maimun Palace is a stunning historical site that showcases the rich heritage of Medan. Built in 1888, this royal palace features a unique blend of Malay, Islamic, and European architectural styles. Visitors can explore the beautifully decorated rooms and learn about the history of the Deli Sultanate.

2. Medan Grand Mosque

Distance: 2.5 km

The Medan Grand Mosque, also known as Masjid Raya Medan, is one of the largest mosques in Indonesia. Its impressive architecture and serene atmosphere make it a must-visit for anyone interested in Islamic culture. Visitors are welcome to explore the mosque and its surrounding gardens.

3. Tjong A Fie Mansion

Distance: 3 km

This historic mansion belonged to a prominent Chinese businessman in the early 20th century. The Tjong A Fie Mansion offers a glimpse into the life of the wealthy elite during that era. Guided tours are available, providing insights into the mansion's history and architecture.

4. Rahmat International Wildlife Museum & Gallery

Distance: 4 km

For wildlife enthusiasts, the Rahmat International Wildlife Museum & Gallery is a fascinating destination. The museum houses a vast collection of taxidermied animals from around the world, showcasing the diversity of wildlife. It’s an educational experience that highlights the importance of conservation.

5. Sun Plaza

Distance: 1.5 km

Sun Plaza is one of Medan's largest shopping malls, offering a wide range of retail stores, dining options, and entertainment facilities. Whether you’re looking for souvenirs or a place to enjoy a meal, Sun Plaza has something for everyone.

6. Kesawan Square

Distance: 1 km

Kesawan Square is a vibrant area filled with cafes, restaurants, and shops. It’s a great place to experience the local culture and enjoy delicious street food. The square often hosts events and performances, making it a lively spot to visit.

7. Medan Mall

Distance: 3.5 km

Medan Mall is another popular shopping destination, featuring a variety of local and international brands. With its modern design and numerous dining options, it’s a perfect place to spend an afternoon shopping and relaxing.

8. Taman Ahmad Yani

Distance: 2 km

Taman Ahmad Yani is a beautiful park that offers a peaceful escape from the hustle and bustle of the city. It features walking paths, gardens, and recreational areas, making it an ideal spot for a leisurely stroll or a picnic.

9. Great Mosque of Medan

Distance: 2.5 km

This mosque is an architectural marvel and a significant religious site in Medan. Visitors can admire its stunning design and learn about its cultural significance. The mosque is open to the public, and guided tours are available.

10. Hillpark Sibolangit

Distance: 30 km

For those looking for adventure, Hillpark Sibolangit is an amusement park located just outside Medan. It offers a variety of rides and attractions for all ages, making it a fun day trip for families and thrill-seekers alike.

Tips and Tricks for Staying at Grand City Hall Medan

Tips During Your Stay

To make the most of your stay at Grand City Hall Medan, consider these tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the staff for recommendations on local attractions and dining options. They can provide valuable insights that enhance your experience.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling some time for relaxation at the spa or a workout in the fitness center. If you’re traveling for business, make sure to utilize the meeting rooms for any work-related needs. Enjoying the on-site dining options can also save you time and provide a taste of local cuisine.

Why Book Grand City Hall Medan on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. This flexibility allows you to choose the perfect place to stay based on your preferences and budget.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save money with the PayLater option, making your travel planning even easier.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level and enjoy exclusive rewards.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations. This transparency helps you make informed decisions based on real experiences, ensuring that you choose the best hotel for your needs.

With all these advantages, there’s no reason not to choose Grand City Hall Medan for your stay in Medan. Booking hotel through Traveloka ensures you have a seamless and enjoyable experience, making your trip to North Sumatra truly unforgettable!

All facilities in Grand City Hall Medan

Bar, Cafe and Lounge Grand City Hall Medan
Bar, Cafe and Lounge
Swimming Pool Grand City Hall Medan
Swimming Pool
Fitness Center Grand City Hall Medan
Fitness Center
Lobby Grand City Hall Medan
Lobby
Exterior Grand City Hall Medan
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Dining area
  • Gala dinner
  • Free breakfast
  • Nightclub
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • TV lounge

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector
  • Business centre
  • Theatre/auditorium

Transportation

  • Airport transfer
  • Car rental
  • Secure parking
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops

Sports and Recreations

  • Aerobics
  • Billiard
  • Fitness center

Accessibilty

  • Disabled access friendly
  • Accessible parking

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand City Hall Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
The swimming pool is open until 6 pm
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand City Hall Medan
250
Number of floors in Grand City Hall Medan
15
Another facilities in Grand City Hall Medan
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Grand City Hall Medan

What are available facilities at Grand City Hall Medan?
There are top facilites at Grand City Hall Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand City Hall Medan?
The standard check-in time at Grand City Hall Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand City Hall Medan provide breakfast?
Yes, Grand City Hall Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand City Hall Medan

8,9
Very Good
From 2.567 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

9,2

Location

9,2

Service and Facilites

9,0

People often mention about Grand City Hall Medan
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Bedroom (441)
Staff Friendliness (440)
Room Space (440)
Ambiance (439)
Distance to City Center (438)
Variety (435)
Taste (434)
Hotel Area (428)
Bathroom (427)
Family Friendly (423)
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Traveler Reviews Grand City Hall Medan

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40
Customer reviews
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Theresia S.
icon-Staycation
Staycation
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9,6
/10
Reviewed 4 day(s) ago
Hopefully the food can be checked again for taste. Thank you.
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Bagus R.
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Leisure
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10,0
/10
Reviewed 7 day(s) ago
The room is okay, clean, the cleanliness of the toilet is also well taken care of, the housekeeping service is quite fast. Really polite. The other staff are also sympathetic and responsive, the breakfast menu is also satisfying. Keep it up!
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Dinda S.
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Staycation
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10,0
/10
Reviewed 7 day(s) ago
Stayed in Cityhall SPA room, overall comfortable, AC, TV, Wi-Fi all function well. Pool, sauna, gym facilities are also as expected. Breakfast local and western menu is also satisfying πŸ₯°
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Dwi Y. P.
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10,0
/10
Reviewed 1 week(s) ago
Overall satisfactory, location in the city center, delicious food.
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Muhammad D. U.
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Leisure
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10,0
/10
Reviewed 1 week(s) ago
The weekend holiday was fun, on Sunday morning there was CFD, the breakfast was complete and the taste was great, the service at breakfast and checkout was friendly.
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Willyam F.
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
There were no problems during the stay, always according to expectations, excellent service, complete breakfast always tastes delicious.
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nurul h. n.
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
Stayed in 2 apartment rooms and 1 hotel room, overall the cleanliness was okay, there were a few problems with the facilities (already informed the Brand Ambassador), breakfast was delicious and satisfying.
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Jimmy
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
This is the second time staying in 2025, in previous years have stayed quite often, from the cleanliness of the service all are very perfect. It's just that the fried rice and other main courses lack salt compared to our previous experience staying.
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Sihrifin
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
Everything is okay, perfect for family. Nice experience.
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Cencen B.
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
Stayed 1 night in 3 rooms, the request for adjacent rooms was fulfilled well, the check-in process was also fast, the service was friendly, the breakfast was quite varied and delicious, the location was super strategic, just walking distance to Podomoro Mall.
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Omar N.
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Leisure
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10,0
/10
Reviewed 1 week(s) ago
I used to stay there before the brand changed, so far the breakfast is still okay, the service is also good, check-in is fast, the emergency door in front of the room can be closed because it gives off a cigarette smell.
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Sandra N.
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Leisure
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10,0
/10
Reviewed 1 week(s) ago
Every weekend holiday definitely choose to stay at this hotel, the breakfast is very suitable (variants and taste). The rooms are also always nice and comfortable. The service is always friendly.
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Yanty
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
Have stayed here many times, but for a new apartment type this time. For cleanliness it is okay, only the AC in apartment 607 in the living room is not cold, for the rest it is okay.
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Selvia
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10,0
/10
Reviewed 1 week(s) ago
The staff is friendly, but maybe for breakfast, check some of the menus so it's not too loud.
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Guest
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Thank you grand citty hall for the delicious cake ❀️❀️❀️ best serviceπŸ’–πŸ’–πŸ’–πŸ₯°
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Ria A.
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10,0
/10
Reviewed 1 week(s) ago
It was a pleasant experience to stay here, all the services are ok, the food is delicious πŸ‘Œ & the staff are also friendly, thank you 😊
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Accommodation's Reply
19 May 2025
Dear Valued Guest Ria A. Thank you for your review of your stay at Grand Cityhall Hotel Medan. We are pleased to know that you enjoyed our comfortable pool facilities and varied food. We look forward to welcoming you back for a more enjoyable stay and dining experience in the future. Best regards, Management
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Syafrina S.
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Staycation
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10,0
/10
Reviewed 2 week(s) ago
Very comfortable and good facilities
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Accommodation's Reply
19 May 2025
Dear Valued Guest Syafrina S., Thank you for your review of your stay at Grand Cityhall Hotel Medan. We are pleased to know that you enjoyed our comfortable pool facilities and varied food. We look forward to welcoming you back for a more enjoyable stay and dining experience in the future. Best regards, Management
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Muhammad K.
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Leisure
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10,0
/10
Reviewed 2 week(s) ago
Every time I stay at Cityhall I always stay in the Cityhall Spa type. The kids love the room, it's nice, comfortable and clean. The breakfast is also good.
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Accommodation's Reply
19 May 2025
Dear Valued Guest Muhammad ke., Thank you for your review of your stay at Grand Cityhall Hotel Medan. We are pleased to know that you enjoyed our comfortable pool facilities and varied food. We look forward to welcoming you back for a more enjoyable stay and dining experience in the future. Best regards, Management
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Handri
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10,0
/10
Reviewed 2 week(s) ago
Overall OkayπŸ‘ŒπŸ»πŸ‘πŸ»πŸ‘πŸ». The breakfast is all delicious. It's really great.
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Accommodation's Reply
19 May 2025
Dear Valued Guest Handri. Thank you for your review of your stay at Grand Cityhall Hotel Medan. We are pleased to know that you enjoyed our comfortable pool facilities and varied food. We look forward to welcoming you back for a more enjoyable stay and dining experience in the future. Best regards, Management
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Dr Indra f.
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Staycation
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10,0
/10
Reviewed 2 week(s) ago
No problem, the room is comfortable, breakfast is suitable for children too. Complete facilities
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Accommodation's Reply
19 May 2025
Dear Valued Guest from Indra f. Thank you for your review of your stay at Grand Cityhall Hotel Medan. We are pleased to know that you enjoyed our comfortable pool facilities and varied food. We look forward to welcoming you back for a more enjoyable stay and dining experience in the future. Best regards, Management
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Number of reviews per page
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Exterior 4 Grand City Hall Medan

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