Grand Surabaya Hotel

Hotels
Traveloka Preferred Partner
Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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About Accommodation

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Staying at Grand Surabaya Hotel is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (149)
Good Ac (2)
Affordable Price (4)
Clean Pool (3)
9.0
/ 10
Alfani H. A.
Spacious room. Unique room for Japanese room type. Breakfast just so so. No place for breakfast but only pack delivered to your room. Overall satisfying to stay here. Very strategic location.

Location Info

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Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Lobby Grand Surabaya Hotel
Lobby 2 Grand Surabaya Hotel

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Location


Staying at Grand Surabaya Hotel is a good choice when you are visiting Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.6 km away.

The hotel is located only 7.69 km away from Pelabuhan Tanjung Perak.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Grand Surabaya Hotel

Whether you are planning an event or other special occasions, Grand Surabaya Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Surabaya Hotel.

From business event to corporate gathering, Grand Surabaya Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Surabaya Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Grand Surabaya Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at Grand Surabaya Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Surabaya Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Surabaya Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Surabaya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Surabaya Hotel is the right place to stay.

All Facilities

Swimming Pool Grand Surabaya Hotel
Swimming Pool
Lobby Grand Surabaya Hotel
Lobby
Exterior Grand Surabaya Hotel
Exterior
Bedroom Grand Surabaya Hotel
Bedroom
Restaurant Grand Surabaya Hotel
Restaurant

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Fullboard with non-alcoholic drinks
  • Fullboard without drinks
  • Snack bar
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Massage
  • Outdoor pool
  • TV lounge

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Grand Surabaya Hotel?
There are top facilites at Grand Surabaya Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Surabaya Hotel?
The standard check-in time at Grand Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Surabaya Hotel provide breakfast?
Yes, Grand Surabaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 6,649 verified guests reviews
8.3
Impressive
Fantastic
1,598
Very Good
3,672
Satisfying
438
Average
941
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (149)
good ac (2)
affordable price (4)
clean pool (3)
excellent service (41)
tasty breakfast (2)
complete facilities (5)
comfortable room (1)
spacious room (106)
varied breakfast (4)
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Glody S.
Holiday
9.4
/ 10
30 Dec 2023
Awesome, great old skool hotel in central city of Surabaya. Near Delta plaza, Zangrandi ice cream and office tower. Comfy bed and nice bathtub.
Review photo of Grand Surabaya Hotel from Glody S.
Review photo of Grand Surabaya Hotel 2 from Glody S.
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Review photo of Grand Surabaya Hotel 4 from Glody S.
Review photo of Grand Surabaya Hotel 5 from Glody S.
Review photo of Grand Surabaya Hotel 6 from Glody S.
Review photo of Grand Surabaya Hotel 7 from Glody S.
+3
Photos

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RF
Rizal F.
Holiday
10
/ 10
29 Oct 2023
Good friendly and fast service. Clean & comfortable rooms. Get free massage and breakfast vouchers delivered to the room. Very pleasant.
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Review photo of Grand Surabaya Hotel from Rizal F.

3 liked this review

Fatmawati M.
Holiday
9.1
/ 10
22 May 2022
Location: strategic, in the middle of the city center, close to Surabaya square, Grand City Mall & Tunjungan Plaza. Parking: Spacious, security is also friendly. Check-In & Check Out: the process is fast, the receptionist is also friendly. Room: clean 80/100, the cleanliness of the sheets and blankets 50/100 must be improved again, because there are stains on the sheets, the bathroom is 89/100 okay, satisfied soaking in the bath, the hot water is also smooth. Room facilities 90/100 TV broadcasts are okay, my children like it because there is cable TV, they can watch Nickelodeon, AC is also okay, coffee & tea makers are also available, only minus room slippers. No. Swimming pool: Not open at any time, even though I wanted to swim early in the morning / a bit late looking for a quiet time, it turned out to be closed, only opened at 7 in the morning. when I was there at 5 o'clock in the afternoon the door was also closed. Next, it was improved again so that guests were satisfied, overall I would stay here again because it was close to my sister's apartment, and the location was easier to reach.
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2 liked this review

HS
Hana S.
Business
8.8
/ 10
20 Oct 2023
The rooms are spacious. Also includes a sofa.
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Review photo of Grand Surabaya Hotel from Hana S.

2 liked this review

IN
Ika N.
Staycation
6.7
/ 10
31 Dec 2022
An old hotel that is quite well maintained but unfortunately there are some corners that are rather dirty, the lights are not replaced, the towels don't know what color they are. The stirring handle is sticky like it hasn't been washed, breakfast is fried rice, no drink, delivered to the room not a buffet in the restaurant. Max check out at 12.00 not 13.00 as stated in the application when ordering :(
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Review photo of Grand Surabaya Hotel from Andry S.
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S
SILA
Staycation
6.7
/ 10
24 Oct 2022
Star hotel breakfast * this buffet should be delivered to the room. There is no breakfast buffet, please improve management.
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Review photo of Grand Surabaya Hotel from Susilawati S.

4 liked this review

VI
Va I.
Staycation
5.4
/ 10
04 May 2022
Arrived early 30 minutes before 2 o'clock as determined by the hotel. The receptionist seems bitchy when answering. The handling is slow. Not professional at all. As a result, waiting in a long line to check in. For Traveloka, please, if we as customers submit requests for both room type/check-in hours, etc., please coordinate with the hotel, when the hotel doesn't know what our requests are, what we get is something that doesn't match our expectations.
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Review photo of Grand Surabaya Hotel from Eiger D.
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5 liked this review

Ega F. M.
10
/ 10
30 Dec 2023
Hotelnya deket dengan balai kota dan taman. Jadi lebih gampang akses jalan kaki ga meskipun gak punya kendaraan. Untuk hotel nyaman, bersih, ga nyesel sih nginap di sini. Cuma 1 malam karena harus lanjut lagi perjalanan. Resepsionis nya juga ramah. Check in dan out cepet kok. Makanannya juga enak hehe.
Review photo of Grand Surabaya Hotel from Ega F. M.
Review photo of Grand Surabaya Hotel 2 from Ega F. M.

3 liked this review

Mulyadi
Business
9.7
/ 10
16 Jul 2022
Langganan bermalam di sini karena nyaman, dekat dengan pusat belanja, ramah di kantong. Resepsionisnya baik banget.
Review photo of Grand Surabaya Hotel from Mulyadi M.

6 liked this review

talitha f. i.
This is a private profile
Staycation
9.4
/ 10
08 May 2022
Junior suite room. Kamarnya luas banget, setelah 3x menginap di sini, baru kali ini dapat sandal. Pengalaman yang kamar deluxe & executive gak pernah dapat sandal. Memang beda tipe kamar, beda lagi fasilitasnya. Sangat puas karena dapat breakfast juga. Meskipun kamarnya belum ready waktu saya check in jam 2, but oke lah. Baru ready di jam setengah 3. Untuk request pemandangan kolam renang belum bisa dikasih, karena kamar penuh. So far okey selama 3x saya menginap di sini. Sempat ada kebocoran ac, tapi langsung ada tindakan dari teknisnya setelah kita lapor. Semoga ke depannya semakin baik dalam fasilitas dan pelayanannya. Terima kasih
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Review photo of Grand Surabaya Hotel from Talitha F. I.
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Review photo of Grand Surabaya Hotel 4 from Talitha F. I.
Review photo of Grand Surabaya Hotel 5 from Talitha F. I.

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Lobby 4 Grand Surabaya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.