What is normal check-in & check-out time at Hotel Santika Batam ?

The standard check-in time at Hotel Santika Batam is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Santika Batam provide breakfast?

Yes, Hotel Santika Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Santika Batam ?

Hotel Santika Batam is a 3.0-star hotel.

How many floors does Hotel Santika Batam have?

Hotel Santika Batam has 11 floors.

How many rooms are available at Hotel Santika Batam ?

Hotel Santika Batam has 136 rooms in total.

Does Hotel Santika Batam have a swimming pool?

Yes, a swimming pool is available at Hotel Santika Batam .

What do past guests say about Hotel Santika Batam ?

Hotel Santika Batam is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

Hotel Santika Batam

Name: Hotel Santika Batam
Address: Jl. Engku Putri N0. 9 Tlk.Tering Batam Center, Kota Batam, Kepulauan Riau, Batam City Center, Batam, Kepulauan Riau, Indonesia, 294464, Jl. Engku Putri N0. 9 Tlk.Tering Batam Center, Kota Batam, Kepulauan Riau, Kepulauan Riau, 294464, Indonesia
Rating: 9.2

Hotels

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9,2

/10

Exceptional

1.142 reviews

What Guests Say About Their Stay

Ainun B.

10,0

/ 10

The service is friendly and the food is delicious. I really like the rooftop breakfast concept. You can see the view of the sea and the surrounding area 🥰

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emma a.

8,5

/ 10

Strategic location, the view is really cool especially from the restaurant, next time I will stay here again, the room is clean and the bathroom is toppp.

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Verified Traveler

9,7

/ 10

The blackout in Batam during our stay, but the hotel was safe. Thank you for the great service. We requested a higher floor and non-smoking rooms. We also wanted to have adjacent rooms with our family. We got it. The restaurant is excellent too.

Nur K.

10,0

/ 10

A hotel with a beautiful rooftop view. Very friendly and helpful staff. Clean and fragrant rooms. Highly recommended.

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Kholisah K.

8,5

/ 10

All staff are friendly, the hotel is clean and the special one is the breakfast spot quite high on the 11th level. The view is beautiful sea surrounding the ferry terminal ⛴️

In the Area

See Map

Jl. Engku Putri N0. 9 Tlk.Tering Batam Center, Kota Batam, Kepulauan Riau, Batam City Center, Batam, Kepulauan Riau, Indonesia, 294464

Main Facilities

This accommodation offers:

Swimming pool

Restaurant

Elevator

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Hotel Santika Batam is a 3-star hotels that has been welcoming guests since 2022. Hotel Santika Batam is part of Independent under Santika Indonesia Hotels & Resorts. There are 136 rooms spread across 11 floors.

What's around Hotel Santika Batam

Jl. Engku Putri N0. 9 Tlk.Tering Batam Center, Kota Batam, Kepulauan Riau, Batam City Center, Batam, Kepulauan Riau, Indonesia, 294464

Discover More Places

Discover More About Hotel Santika Batam

General Information

Hotel Santika Batam is a 3-star hotels that has been welcoming guests since 2022. Hotel Santika Batam is part of Independent under Santika Indonesia Hotels & Resorts. There are 136 rooms spread across 11 floors.

Location

Located at Jl. Engku Putri N0. 9 Tlk.Tering Batam Center, Kota Batam, Kepulauan Riau in Batam, Indonesia. Those looking to explore will find Sentosa Merlion, Fasum Blok 2, and OUB Ojol Batam nearby.

Facilities & Amenities

Hotel Santika Batam has Swimming pool, Restaurant, Elevator, Buffet breakfast, Room service, and more.

Business Facilities

For guests traveling for work, Hotel Santika Batam has Meeting facilities and Photocopier available.

Contact

Email: e-commerce@batam.santika.com
Phone number: +627784171777

All facilities in Hotel Santika Batam

Facility

Swimming pool

Others

Meals & Dining

Breakfast buffet

Public Facilities

Room service
Coffee/Tea in common areas
Restaurant
Elevator
Safety deposit box

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Facilities

Smoking area

Business Facilities

Photocopier
Meeting facilities

Guest Services

Front desk
24-hour front desk

Accessibility

Accessible parking

Accommodation Policy & General Information in Hotel Santika Batam

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

Additional Policy

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Batam	136
Number of floors in Hotel Santika Batam	11
Another facilities in Hotel Santika Batam	Breakfast buffet, Room service, Coffee/Tea in common areas, Restaurant, Elevator

More Reviews from Other Guests in Hotel Santika Batam

Overall Ratings & Reviews Hotel Santika Batam

Traveloka (1.142)

9,2

Exceptional

From 1.142 reviews

Provided by travelers on

Cleanliness

9,2

Room Comfort

9,1

Meal

9,0

Location

9,2

Service and Facilites

9,1

People often mention about Hotel Santika Batam

All

Staff Friendliness (104)

Bedroom (102)

Ambiance (98)

Distance to City Center (97)

Bathroom (92)

Hotel Area (90)

Accessibility (83)

Room Space (83)

Taste (81)

Variety (81)

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Traveler Reviews Hotel Santika Batam

Number of reviews per page

20

40

Customer reviews

j***n

6,6

/10

Reviewed 2 day(s) ago

Please improve the taste of breakfast.

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Find this review helpful?

Ainun B.

10,0

/10

Reviewed 5 day(s) ago

The service is friendly and the food is delicious. I really like the rooftop breakfast concept. You can see the view of the sea and the surrounding area 🥰

See original

1 people find it helpful

Verified Traveler

Business

10,0

/10

Reviewed 5 day(s) ago

The hotel staff was very friendly and informative.

See original

Find this review helpful?

ea

emma a.

Leisure

8,5

/10

Reviewed 1 week(s) ago

Strategic location, the view is really cool especially from the restaurant, next time I will stay here again, the room is clean and the bathroom is toppp.

See original

Find this review helpful?

Verified Traveler

Leisure

9,7

/10

Reviewed 3 week(s) ago

The blackout in Batam during our stay, but the hotel was safe. Thank you for the great service. We requested a higher floor and non-smoking rooms. We also wanted to have adjacent rooms with our family. We got it. The restaurant is excellent too.

1 people find it helpful

R***n

8,5

/10

Reviewed 3 week(s) ago

Good.

Find this review helpful?

H***y

10,0

/10

Reviewed 6 week(s) ago

The staff and chef at the restaurant are very friendly and responsive in serving guests.

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2 people find it helpful

N***r

Business

10,0

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the location is strategic, close to the port, mall, mosque and park.

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2 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel

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S***h

9,1

/10

Reviewed 9 week(s) ago

Memorable stay clean and friendly staff

1 people find it helpful

Accommodation's Reply

08 Sep 2026

Dear Guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam

s***i

Staycation

9,4

/10

Reviewed 10 week(s) ago

The breakfast place was really full when I got it, but because it was peak season, I couldn't request the best view, so I didn't get a window 😭 even though the price was quite good, but overall the place was comfortable and nice.

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2 people find it helpful

Accommodation's Reply

01 Sep 2026

Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel

See original

Verified Traveler

Business

10,0

/10

Reviewed 12 week(s) ago

The atmosphere was quite pleasant for my business trip.

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1 people find it helpful

Accommodation's Reply

18 Aug 2026

Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel

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D***i

10,0

/10

Reviewed 12 week(s) ago

Really enjoyed staying here.

See original

1 people find it helpful

Accommodation's Reply

13 Aug 2026

Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel

See original

R***y

10,0

/10

Reviewed 12 week(s) ago

Very comfortable and quiet for introverts.

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Accommodation's Reply

18 Aug 2026

Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel

See original

D***i

Business

8,8

/10

Reviewed 13 week(s) ago

The staff was very friendly and accommodating. Breakfast was good and had many choices for food.

Find this review helpful?

Accommodation's Reply

04 Aug 2026

Dear Guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam

Verified Traveler

6,4

/10

Reviewed 15 week(s) ago

The housekeeping staff was late cleaning the room, and it was already past 2 p.m. Cleaning should have been done when guests checked out. The gym equipment was inadequate, and the pool was small.

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2 people find it helpful

Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Santika Batam Hotel would like to inform you that we appreciate your feedback. We sincerely apologize for the inconvenience you experienced regarding the delayed room cleaning and the limited equipment at the swimming pool and fitness center. We agree that room cleaning should be done quickly, especially when no guests are in the room. We have reviewed this feedback thoroughly with our housekeeping team to improve our scheduling and prioritization of daily cleaning. Your suggestions regarding fitness center equipment and swimming pool capacity are also important to management in developing our facilities in the future. Thank you for your constructive feedback. We look forward to welcoming you back and providing you with even better service in the future. Sincerely, The Management Team, Santika Batam Hotel

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N***b

9,6

/10

Reviewed 16 week(s) ago

The hotel is under construction, will be bigger and have more rooms. No information was provided on its website or app. We were only informed via the room TV. So when you're in the pool area, the contractors will see you. The meeting room is on the same level as the pool, making the pool area a smoking zone. For 2 days, breakfast did not provide sausage, which is a basic item in general hotel breakfasts. All the spreads were Indonesian food.

1 people find it helpful

Accommodation's Reply

20 Jul 2026

Dear Mr./Ms. Guest, Warmest greetings from Hotel Santika Batam. Thank you for taking the time to share your honest feedback with us. We sincerely apologize for the inconvenience and discomfort caused during your stay, particularly regarding the privacy around the pool area, the smoke from the adjacent meeting room, and the lack of clear pre-arrival information about our ongoing expansion project. We understand that a relaxing pool experience and a balanced breakfast selection are essential to an enjoyable stay. Your comments have been escalated immediately to our Project & Operations team to improve privacy screening around the construction area, enforce stricter non-smoking policies near the pool, and ensure clearer project disclosures on our booking platforms. Additionally, our Food & Beverage team has been notified to ensure our breakfast buffet offers a more balanced variety, including standard Western options alongside our authentic Indonesian spread. We truly appreciate your valuable insights as they help us improve, and we hope to have the opportunity to welcome you back for a seamless and much better experience in the future. Best regards, Management Hotel Santika Batam

M***a

Business

9,1

/10

Reviewed 17 week(s) ago

The room is a bit small. Please add more non-rice/carbohydrate food options.

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Accommodation's Reply

20 Jul 2026

Dear Valued Guest, Warm greetings from Santika Batam Hotel. Thank you for your valuable feedback. We are delighted that you chose to stay at Santika Batam Hotel. We have noted your concerns regarding room size and your request for a breakfast without rice/additional carbohydrates. We have forwarded this feedback directly to our Food and Beverage team to improve our healthy and light menu options for all guests. Thank you for your review, and we look forward to welcoming you back for an even better stay and dining experience in the future. Sincerely, The Management Team, Santika Batam Hotel

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NK

Nur K.

Staycation

10,0

/10

Reviewed 18 week(s) ago

A hotel with a beautiful rooftop view. Very friendly and helpful staff. Clean and fragrant rooms. Highly recommended.

See original

1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. Noor, From the Santika Batam Hotel, we respectfully express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We look forward to welcoming you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel

See original

I***l

Transit

10,0

/10

Reviewed 18 week(s) ago

We stayed for two nights and were very satisfied with the hotel service. The room was very spacious and the bathroom had a modern, masculine design that we really liked. The breakfast menu was varied and delicious. We are a family with two children, and this hotel was perfect for us. Best of luck to Santika Batam 😊

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1 people find it helpful

Accommodation's Reply

03 Jul 2026

Dear Valued Guest, Warm greetings from Santika Batam Hotel. Thank you very much for your kind review and support. We are delighted to hear that you and your family were very satisfied with your two-night stay at our hotel and enjoyed the spacious rooms, modern bathroom design, and varied breakfast menu. As a hotel committed to providing the best family experience, your compliments are a great inspiration to our entire team. Thank you for your kind words, and we hope to welcome you and your family back to Santika Batam Hotel again on your next vacation! Sincerely, The Management Team, Santika Batam Hotel

See original

KK

Kholisah K.

Leisure

8,5

/10

Reviewed 19 week(s) ago

All staff are friendly, the hotel is clean and the special one is the breakfast spot quite high on the 11th level. The view is beautiful sea surrounding the ferry terminal ⛴️

1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Ms. Kholisah, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam

Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.