The room key failed to work every time I returned to my room. Sometimes I went up to the room and down to reception three times before the supplied/renewed key card worked. I asked for a refund for one night's accommodation as compensation and was refused on the grounds that the booking was made through online.

the room was not so big, it was enough. our parents got a bit bigger room for the same rate. but the bath room is not comfortable for me. it was narrow and the shower position is not good. the staffs was so so. one time I call from my room to ask for the wifi password. the staff tells me the password but I cant hear clearly so I ask again and again. suddenly guest coming (i think they want to check in) and he just cut the call and hang out while I am still on the phone (LOL). the breakfast was good. I and my hubby order fried noodle for dinner and it was taste good too. Dear Sabrina Paninsula Hotel, you might want to give your staff a periodically training so they won't ran out their hospitality manner.

family friendly, comfort, clean

The hotel is located in a strategic area. Room is clean but the services are not that good. You can still see the dirt that you made last night. The breakfast is only fried rice, I think that's ok for cheap hotel