What is normal check-in & check-out time at FOX Hotel Pekanbaru?

The standard check-in time at FOX Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of FOX Hotel Pekanbaru?

FOX Hotel Pekanbaru is a 4.0-star hotel.

How many floors does FOX Hotel Pekanbaru have?

FOX Hotel Pekanbaru has 14 floors.

How many rooms are available at FOX Hotel Pekanbaru?

FOX Hotel Pekanbaru has 225 rooms in total.

Does FOX Hotel Pekanbaru have a swimming pool?

Yes, a swimming pool is available at FOX Hotel Pekanbaru.

Does FOX Hotel Pekanbaru provide airport transfer?

Yes, FOX Hotel Pekanbaru provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about FOX Hotel Pekanbaru?

FOX Hotel Pekanbaru is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

FOX Hotel Pekanbaru

Name: FOX Hotel Pekanbaru
Address: Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154, Jalan Riau No. 147, Riau, 28154, Indonesia
Rating: 8.6

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8,6

/10

Very Good

5.284 reviews

What Guests Say About Their Stay

b***y

9,4

/ 10

The staff is extremely friendly, parking is easy as it's integrated with the mall, and the location is strategically located near several major malls, minimarkets, and small businesses. The bathroom is clean, amenities are complete, the room is very nice, with ducted AC, and privacy is guaranteed. Overall rating 9.5/10.

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W***t

9,4

/ 10

A cool and comfortable hotel. The service is excellent, with the staff quick and smiling. Close to Kimteng culinary and other attractions.

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t***k

9,7

/ 10

This hotel is great, the rooms are spacious and clean. I'll definitely come back here again when I visit Pekanbaru.

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W***t

9,4

/ 10

A cool, clean, and popular hotel in the city center since its opening. Early check-in is possible after 12 noon. The staff are all friendly. Close to the mall and the legendary Kimtang culinary scene.

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Rahma O.

10,0

/ 10

The hotel is very clean, with very complete facilities. I had a very happy staycation here. I want to do it again. Thank you, Hotel Fox 🥰

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In the Area

See Map

Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

What's around FOX Hotel Pekanbaru

Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154

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Discover More About FOX Hotel Pekanbaru

General Information

FOX Hotel Pekanbaru is a 4-star hotels that has been welcoming guests since 2016. It was previously known as FOX HARRIS Hotel Pekanbaru (fka Tangram Hotel Pekanbaru). The accommodation went through a renovation in 2017. FOX Hotel Pekanbaru is part of The Ascott Limited. There are 225 rooms spread across 14 floors.

Location

Located at Jalan Riau No. 147 in Pekanbaru, Indonesia. Those looking to explore will find Masjid Raudotul Jannah PKU, ThemePark Asia Farm Hayday, and Gereja HKBP Perawang, Ressort Perawang. Distrik XXII Riau nearby. Closest airport is Sultan Syarif Kasim II Airport (PKU), 8,356 km away from the accommodation.

Facilities & Amenities

FOX Hotel Pekanbaru has Outdoor pool, Poolside bar, Swimming pool, Laundry service, Parking, and more.

Business Facilities

For guests traveling for work, FOX Hotel Pekanbaru has Conference room and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: reservation.fpbr@the-ascott.com
Phone number: +627617415999
Website: www.foxharrishotels.com

All facilities in FOX Hotel Pekanbaru

Facility

Outdoor pool

Poolside bar

Swimming pool

Others

Guest Services

Laundry Service
24-hour front desk
Express check-out
Multilingual staff
Front desk
Bellboy service
24-hour security
Newspaper in lobby
Express check-in
Luggage storage
Concierge

Public Facilities

Elevator
Room service
Restaurant
Safety deposit box
Coffee shop

Transportation

Secure parking
Airport transfer
Valet parking

Activity & Leisure

Barbecue grill
Spa
Massage
Outdoor pool

Nearby Facilities

Supermarket
Gift shop

Travelling with Companions

Babysitting

Connectivity

Wi-Fi in public areas
Wi-Fi

Business Facilities

Projector
Meeting facilities
Conference room

Accommodation Facilities

Car park
Smoking area

Meals & Dining

Breakfast
Poolside Bar

Accommodation Policy & General Information in FOX Hotel Pekanbaru

Airport Transfer

Airport transfer is available for IDR 150,000/person.

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at FOX Hotel Pekanbaru	225
Number of floors in FOX Hotel Pekanbaru	14
Another facilities in FOX Hotel Pekanbaru	Laundry Service, 24-hour front desk, Express check-out, Multilingual staff, Front desk

More Reviews from Other Guests in FOX Hotel Pekanbaru

Overall Ratings & Reviews FOX Hotel Pekanbaru

Traveloka (5.266)

Other sources (18)

8,7

Very Good

From 5.266 reviews

Provided by travelers on

Cleanliness

8,8

Room Comfort

8,8

Meal

8,4

Location

8,8

Service and Facilites

8,7

People often mention about FOX Hotel Pekanbaru

All

Staff Friendliness (109)

Bedroom (109)

Room Space (108)

Ambiance (91)

Distance to City Center (89)

Bathroom (87)

Hotel Area (80)

Surroundings (76)

Check-in/out Time (73)

Family Friendly (72)

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Traveler Reviews FOX Hotel Pekanbaru

Number of reviews per page

20

40

Customer reviews

C***e

9,4

/10

Reviewed 2 day(s) ago

Very friendly, clean hotel, spacious and fragrant rooms.

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Accommodation's Reply

06 Nov 2026

Dear our valued guest, Thank you very much for your wonderful review and for choosing FOX Hotel Pekanbaru. We are delighted to know that you had a pleasant stay and enjoyed our hotel. We look forward to welcoming you back to FOX Hotel Pekanbaru on your next visit. Warm regards, FOX Hotel Pekanbaru Management

b***y

Business

9,4

/10

Reviewed 2 day(s) ago

The staff is extremely friendly, parking is easy as it's integrated with the mall, and the location is strategically located near several major malls, minimarkets, and small businesses. The bathroom is clean, amenities are complete, the room is very nice, with ducted AC, and privacy is guaranteed. Overall rating 9.5/10.

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Accommodation's Reply

06 Nov 2026

Dear our valued guest, Thank you very much for your wonderful review and for choosing FOX Hotel Pekanbaru. We are delighted to know that you had a pleasant stay and enjoyed our hotel. We look forward to welcoming you back to FOX Hotel Pekanbaru on your next visit. Warm regards, FOX Hotel Pekanbaru Management

Lovink

10,0

/10

Reviewed 2 week(s) ago

The hotel location is quite strategic, the staff is friendly, and the rooms are clean and comfortable.

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Accommodation's Reply

30 Oct 2026

Dear our Lovely Guest, Thank you for taking the time to share your wonderful experience with us. We are truly delighted to know that your stay at FOX Hotel Pekanbaru was enjoyable and met your expectations. Your kind feedback is greatly appreciated and serves as a wonderful motivation for our entire team to continue delivering genuine hospitality and memorable experiences. It was our pleasure to have you as our guest, and we look forward to welcoming you back to FOX Hotel Pekanbaru on your next visit. Warm regards, Management FOX Hotel Pekanbaru

h***o

Business

8,5

/10

Reviewed 3 week(s) ago

The room situation is clean and very comfortable.

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Accommodation's Reply

20 Oct 2026

Dear our valued customer, Thank you for your lovely comment for FOX Hotel Pekanbaru. We hope to welcome you back on next trip at FOX Hotel Pekanbaru. Have a wonderful day. Thank you and best regards, Management FOX Hotel Pekanbaru

H***y

8,5

/10

Reviewed 8 week(s) ago

We always stay at the Fox Hotel every time we visit Pekanbaru. Its strategic location and friendly service.

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Accommodation's Reply

01 Oct 2026

Thank you very much for your wonderful review. We are delighted to know that you enjoyed your stay and were pleased with the service provided by our team. We truly appreciate your kind words and will be happy to share your compliments with our colleagues. Your feedback is a great motivation for us to continue delivering warm and attentive hospitality. We look forward to welcoming you back to FOX Hotel Pekanbaru soon. Warm regards, Hotel Management

a***b

Business

9,4

/10

Reviewed 9 week(s) ago

Have stayed here 3 times, comfortable.

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Accommodation's Reply

11 Sep 2026

Thank you for taking the time to share your wonderful experience with us. We are truly delighted to know that your stay at FOX Hotel Pekanbaru was enjoyable and met your expectations. Your kind feedback is greatly appreciated and serves as a wonderful motivation for our entire team to continue delivering genuine hospitality and memorable experiences. It was our pleasure to have you as our guest, and we look forward to welcoming you back to FOX Hotel Pekanbaru on your next visit.

P***a

10,0

/10

Reviewed 11 week(s) ago

Clean and comfortable rooms, friendly service, suitable for vacation or business trips.

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Accommodation's Reply

11 Sep 2026

Thank you for taking the time to share your wonderful experience with us. We are truly delighted to know that your stay at FOX Hotel Pekanbaru was enjoyable and met your expectations. Your kind feedback is greatly appreciated and serves as a wonderful motivation for our entire team to continue delivering genuine hospitality and memorable experiences. It was our pleasure to have you as our guest, and we look forward to welcoming you back to FOX Hotel Pekanbaru on your next visit.

P***a

Business

10,0

/10

Reviewed 11 week(s) ago

Clean, comfortable rooms, friendly staff, suitable for vacation or business trips.

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Accommodation's Reply

11 Sep 2026

Thank you for taking the time to share your wonderful experience with us. We are truly delighted to know that your stay at FOX Hotel Pekanbaru was enjoyable and met your expectations. Your kind feedback is greatly appreciated and serves as a wonderful motivation for our entire team to continue delivering genuine hospitality and memorable experiences. It was our pleasure to have you as our guest, and we look forward to welcoming you back to FOX Hotel Pekanbaru on your next visit.

w***n

9,7

/10

Reviewed 13 week(s) ago

Great, clean, neat, and the staff are very friendly in serving.

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Accommodation's Reply

11 Aug 2026

Thank you very much for your wonderful review. We are delighted to know that you had a pleasant experience with us. Your kind feedback truly motivates our team to continue delivering excellent service and hospitality. We look forward to welcoming you back again soon. Warm regards, Hotel Management

W***t

Business

9,4

/10

Reviewed 14 week(s) ago

A cool and comfortable hotel. The service is excellent, with the staff quick and smiling. Close to Kimteng culinary and other attractions.

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Accommodation's Reply

29 Jul 2026

Thank you very much for your wonderful review. We are delighted to know that you had a pleasant experience with us. Your kind feedback truly motivates our team to continue delivering excellent service and hospitality. We look forward to welcoming you back again soon. Warm regards, Hotel Management

p***i

10,0

/10

Reviewed 15 week(s) ago

The hotel was nice, the rooms were big and clean, and the food was plentiful.

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Accommodation's Reply

29 Jul 2026

Thank you very much for your wonderful review. We are delighted to know that you had a pleasant experience with us. Your kind feedback truly motivates our team to continue delivering excellent service and hospitality. We look forward to welcoming you back again soon. Warm regards, Hotel Management

A***u

8,5

/10

Reviewed 15 week(s) ago

Quite comfortable, nice, and worth the price.

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Accommodation's Reply

29 Jul 2026

Thank you very much for your wonderful review. We are delighted to know that you had a pleasant experience with us. Your kind feedback truly motivates our team to continue delivering excellent service and hospitality. We look forward to welcoming you back again soon. Warm regards, Hotel Management

VS

Vera S.

8,2

/10

Reviewed 16 week(s) ago

The hotel is comfortable, the rooms are clean, the swimming pool is also nice.

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Accommodation's Reply

27 Jul 2026

Dear Ms Vera Thank you for your kind review and support. We are very happy to hear that you enjoyed your stay with us. Your positive feedback means a lot to our team and encourages us to always provide the best experience for our guests. We can’t wait to welcome you back again soon. Best regards, Hotel Management

t***k

9,7

/10

Reviewed 19 week(s) ago

This hotel is great, the rooms are spacious and clean. I'll definitely come back here again when I visit Pekanbaru.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest Thank you very much for your wonderful review. We are delighted to know that you had a pleasant experience with us. Your kind feedback truly motivates our team to continue delivering excellent service and hospitality. We look forward to welcoming you back again soon. Warm regards, Hotel Management

A***a

8,4

/10

Reviewed 19 week(s) ago

I couldn't get into a smoking room. I was told the room had been sprayed. But the room smelled so bad that the smell of cigarettes clung to my clothes. I told the receptionist I couldn't smoke, fearing suffocation. But they still directed me to a smoking room.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the room assignment. We understand how uncomfortable it must have been, especially after you had informed our team that you are sensitive to cigarette smoke and preferred a non-smoking room. We deeply regret that the room did not meet your expectations despite our efforts to prepare it. Please be assured that your feedback has been shared with our Front Office and Housekeeping teams for immediate review to ensure guest preferences are handled more carefully and consistently in the future. Thank you for bringing this matter to our attention. We truly value your feedback and hope to have the opportunity to provide you with a much more comfortable stay on your next visit. Warm regards, Hotel Management

PG

Putra G.

Business

10,0

/10

Reviewed 19 week(s) ago

Clean and comfortable, friendly staff.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. This is certainly not the level of service and comfort we strive to provide to our guests. Your comments have been taken seriously and shared with the relevant team for immediate evaluation and improvement. We truly value your feedback as it helps us enhance the quality of our services and facilities. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Warm regards, Hotel Management

F***a

8,4

/10

Reviewed 20 week(s) ago

In general, it is good, neat and clean, only the lighting in the room is not bright enough.

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1 people find it helpful

Accommodation's Reply

01 Jul 2026

Dear Valued Guest Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. This is certainly not the level of service and comfort we strive to provide to our guests. Your comments have been taken seriously and shared with the relevant team for immediate evaluation and improvement. We truly value your feedback as it helps us enhance the quality of our services and facilities. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Warm regards, Hotel Management

A***s

Business

10,0

/10

Reviewed 20 week(s) ago

I often stay here when I go to Pekanbaru.

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2 people find it helpful

Accommodation's Reply

01 Jul 2026

Dear Valued Guest Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. This is certainly not the level of service and comfort we strive to provide to our guests. Your comments have been taken seriously and shared with the relevant team for immediate evaluation and improvement. We truly value your feedback as it helps us enhance the quality of our services and facilities. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Warm regards, Hotel Management

i***m

Staycation

8,5

/10

Reviewed 20 week(s) ago

The hotel is clean, the staff is also friendly.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. This is certainly not the level of service and comfort we strive to provide to our guests. Your comments have been taken seriously and shared with the relevant team for immediate evaluation and improvement. We truly value your feedback as it helps us enhance the quality of our services and facilities. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Warm regards, Hotel Management

D***i

Staycation

9,1

/10

Reviewed 21 week(s) ago

The downside is the constant odor from the bathroom. Even if you spray air freshener, the smell will still linger. Otherwise, it's very good. The staff is friendly, the room is spacious, and it's close to the mall. Hopefully, the bathroom will no longer smell, as it makes the room a bit odd.

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Accommodation's Reply

01 Jul 2026

Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our friendly service, spacious room, and convenient location near the mall. Your kind compliments are truly appreciated by our team. At the same time, we sincerely apologize for the unpleasant odor from the bathroom that affected your comfort during your stay. Please rest assured that your feedback has been shared with our Engineering and Housekeeping teams for immediate inspection and corrective action to identify and resolve the source of the odor. Thank you once again for your valuable feedback. We truly appreciate your suggestion and hope to welcome you back for an even more comfortable and enjoyable stay in the future. Warm regards, Hotel Management

Number of reviews per page

20

40

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