This hotel is on top of the mall, so if you forgot to bring something, you'll just go downstairs and to the mall. The room is spacious, clean, but the walls are a bit thin. I can hear some noise from the next room. Oh and it is near airport, so you could hear planes flying in and out sometimes.
First impression is very very unpleasant, For the female receptionist especially, you seem to have to relearn about friendliness and speech. Maybe the workers can be retrained because it seems they do not understand what kind of service is. For the management, based on my experience there, there are many things that need to be reviewed and improved with the service you provide.
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