Mercure Pangkalan Bun

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9,3
/10
Exceptional
544 reviews

What Guests Say About Their Stay

MUHAMAD L.

8,5
/ 10
The best hotel I have ever visited with my wife. This is the most comfortable and highly recommended place.

Maria A. F.

8,5
/ 10
The best hotel, good service, clean rooms, makes you feel at home staying at the Mercure Hotel 🥰
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F***q

10,0
/ 10
The rooms are comfortable, the facilities are very adequate, the staff is very friendly. The breakfast is delicious.
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Wahyudiman A. M.

8,5
/ 10
The hotel is comfortable, clean, the staff are friendly, and the food choices are varied and delicious.
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k***a

9,4
/ 10
We arrived early after finishing Tanjung Puting boat trip and the hotel allowed us to do early check-in. The staff were very friendly and provided great service. Hotel located in the center of the town, close to the point of interest (Istana Kuning, Sungai Arut, etc.) and popular restaurants.
In the Area
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Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan, Pangkalan Bun, Kotawaringin Barat, Kalimantan Tengah, Indonesia, 74113

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Pangkalan Bun is a good choice when you are visiting Pangkalan Bun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Pangkalan Bun

Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan, Pangkalan Bun, Kotawaringin Barat, Kalimantan Tengah, Indonesia, 74113
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Discover More About Mercure Pangkalan Bun

Location
Staying at Mercure Pangkalan Bun is a good choice when you are visiting Pangkalan Bun.

About Mercure Pangkalan Bun

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Pangkalan Bun is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Pangkalan Bun.

All facilities in Mercure Pangkalan Bun

Others Mercure Pangkalan Bun
Others

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool
  • Children play area

Transportation

  • Bus/truck parking
  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Pangkalan Bun

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Pangkalan Bun
10
Another facilities in Mercure Pangkalan Bun
Babysitting, Outdoor pool, Children play area, Bus/truck parking, Parking with surcharge

Frequently asked question in Mercure Pangkalan Bun

What are available facilities at Mercure Pangkalan Bun?
There are top facilites at Mercure Pangkalan Bun such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Pangkalan Bun?
The standard check-in time at Mercure Pangkalan Bun is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Pangkalan Bun?
Mercure Pangkalan Bun is a 4.0-star hotel.
How many floors does Mercure Pangkalan Bun have?
Mercure Pangkalan Bun has 10 floors.
Does Mercure Pangkalan Bun provide parking?
Yes, Mercure Pangkalan Bun provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Pangkalan Bun

Overall Ratings & Reviews Mercure Pangkalan Bun

Traveloka (484)
Other sources (60)
9,4
Exceptional
From 484 reviews
Provided by travelers on
Cleanliness

9,4

Room Comfort

9,4

Meal

9,2

Location

9,4

Service and Facilites

9,3

People often mention about Mercure Pangkalan Bun
All
Staff Friendliness (61)
Hotel Area (53)
Room Space (51)
Ambiance (50)
Distance to City Center (49)
Bedroom (48)
Variety (42)
Bathroom (40)
Surroundings (39)
Accessibility (39)
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Traveler Reviews Mercure Pangkalan Bun

Number of reviews per page
20
40
Customer reviews
W***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. It's clean and tidy.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our gratitude for your review and rating of 8.5. We are delighted to hear that you were satisfied with the friendliness of our staff and the cleanliness of the hotel during your stay. Your compliments motivate us to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back again in the future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel
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Era N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
Great hotel for a small city like Pangkalan Bun. We booked one night to be able see the city before heading to Tanjung Puting National Park.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Thank you very much for taking the time to share your experience following your stay at Mercure Pangkalan Bun. We are delighted to know that you enjoyed your stay with us and found our hotel to be a great choice for your visit to Pangkalan Bun before continuing your journey to Tanjung Puting National Park. It was our pleasure to be part of your trip, and we truly appreciate your kind rating and feedback. We hope you had a wonderful experience exploring the city and Tanjung Puting, and we would be delighted to welcome you back to Mercure Pangkalan Bun on your next visit. Warm regards, Rizky Julian Duty Manager Mercure Pangkalan Bun
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MUHAMAD L.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The best hotel I have ever visited with my wife. This is the most comfortable and highly recommended place.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for choosing Mercure Pangkalan Bun and for sharing such a wonderful review of your stay. We are truly delighted to know that you and your wife had such a memorable and comfortable experience with us. Hearing that you consider Mercure Pangkalan Bun one of the best hotels you have ever visited is a tremendous compliment and means a great deal to our entire team. It is especially rewarding to know that your stay together was comfortable and enjoyable. We sincerely appreciate your kind recommendation and are grateful to have been part of your time in Pangkalan Bun. Thank you once again for your trust. We look forward to welcoming you and your wife back to Mercure Pangkalan Bun for another memorable stay. Warm regards, Rizky Julian Duty Manager Mercure Pangkalan Bun
A***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
There are no rooms provided for smokers.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Thank you very much for your 10/10 rating and for your feedback. We understand your need for a smoking room. Please note that all rooms in our hotel are non-smoking. However, we do have designated smoking areas for our guests. We appreciate your understanding and hope to welcome you back to Mercure Pangkalan Bun Hotel again. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel
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J***i
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Fun and family friendly
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our gratitude for choosing you and your family as your accommodation and for taking the time to give us a perfect rating. We are delighted to hear that you enjoyed your stay and the family-friendly atmosphere. Creating a comfortable and welcoming environment while providing the best service to all our guests is our commitment. Your compliments motivate our entire team to continue striving to provide memorable stays. Thank you again for your trust. We hope to welcome you and your family back to Mercure Pangkalan Bun in the future for another impressive experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
The place is very comfortable and the service is okay
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our gratitude for choosing us as your accommodation and for taking the time to share your experience through this review. We are delighted to know that you were comfortable during your stay and satisfied with our services. Guest satisfaction is our top priority, and such kind words motivate our entire team to continue striving to provide the best possible service. Thank you again for your trust in Mercure Pangkalan Bun. We hope to welcome you back for your next stay for an even more memorable experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun
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Maria A. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
The best hotel, good service, clean rooms, makes you feel at home staying at the Mercure Hotel 🥰
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our gratitude for taking the time to share your experience staying at Mercure Pangkalan Bun. We are delighted to hear that you enjoyed your stay and were satisfied with our services. We are pleased to hear that the cleanliness of your room and the comfort of the hotel made you feel at home during your stay. Positive reviews like yours are a great inspiration to all our staff to provide the best service and create memorable experiences for every guest. Thank you again for your trust in Mercure Pangkalan Bun. We hope to welcome you back soon for another memorable, or perhaps even better, stay. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel
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F***q
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
The rooms are comfortable, the facilities are very adequate, the staff is very friendly. The breakfast is delicious.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our sincere gratitude for taking the time to give us a perfect rating and share your experience with us. We are deeply appreciative of your trust in Mercure Pangkalan Bun. We are delighted to know that you felt comfortable during your stay, enjoyed our facilities, and felt the warm welcome and service from all our staff. We are especially pleased to know that our breakfast met your expectations and was a memorable part of your visit. At Mercure Pangkalan Bun, we believe that an exceptional guest experience comes from a combination of comfort, sincere service, and consistent product quality. Therefore, your compliments are a very meaningful inspiration to our entire team in continuing to provide the best possible service to all our guests. Thank you again for this positive review. We hope to welcome you back to Mercure Pangkalan Bun in the future and provide you with an even more memorable experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 17 week(s) ago
The check-in process took a very long time because a company group was checking in at the same time. If they had known there would be a group check-in, they should have provided assistance to other guests so they wouldn't be affected. But overall, everything was fine. The staff was also friendly and apologized for the long check-in process.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Pangkalan Bun. We greatly appreciate your review and feedback. First, we apologize for the lengthy check-in process you experienced upon arrival. We understand this situation may cause inconvenience, especially when check-in occurs simultaneously with the arrival of a large group. Your feedback is invaluable and important to us, particularly regarding the check-in process and our team's commitment to providing each guest with a comfortable and efficient stay. We appreciate your understanding and appreciation of our team's service during your stay. Reviews like this are very meaningful to us, not only as a way to evaluate and continuously improve our services, but also as a motivation for the entire team to provide an even better guest experience in the future. Thank you again for your trust in Mercure Pangkalan Bun. We hope to welcome you back on your next stay and provide an even smoother and more memorable experience from the moment you arrive. Sincerely, Rizky Julian, Shift Manager, Mercure Pangkalan Bun
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A***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
It's quite good and nice and the service is friendly.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to share your experience and giving us such an excellent rating for your stay. We are delighted to hear that you were satisfied with the quality of our facilities and the friendly service from our team. Positive feedback like yours is a great inspiration for our entire team to provide the best service and create memorable stay experiences for all our guests. At Mercure Pangkalan Bun Hotel, we believe that attention to detail and sincere service are essential in providing a comfortable stay for our guests. Therefore, we greatly appreciate your compliments. Thank you for trusting Mercure Pangkalan Bun Hotel. We hope to welcome you back again on your next stay and provide you with an even more impressive experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel
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H***h
icon-origin-TRAVELOKA
9,7
/10
Reviewed 21 week(s) ago
The hotel staff are all very friendly.
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Accommodation's Reply
31 May 2026
Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to write a review and rate your stay with us. We are delighted to know that the friendly service from all our hotel staff contributed to a positive impression of your stay. We will share this compliment with our entire team to inspire them to continue providing friendly, warm, and professional service to all our guests. Thank you for your trust in Mercure Pangkalan Bun. We hope to welcome you back again on your next stay for another memorable experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun
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Rini S. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
Everything is good 👍. Cleanliness, comfort, beauty, everything is top notch.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for your excellent review and perfect rating. We are delighted to hear that you enjoyed your stay throughout your trip, from the cleanliness and comfort to the beauty of our hotel. Such positive feedback is a great inspiration for our entire team to continuously maintain and improve the quality of our service. We appreciate your trust and hope to welcome you back for your next stay, aiming for an equally or even better experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel
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R***o
icon-origin-TRAVELOKA
8,7
/10
Reviewed 27 week(s) ago
Friendly staff, comfortable place, delicious food.
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our gratitude for taking the time to share your stay with us. We appreciate your review and are delighted to hear that you enjoyed your stay at our hotel. We are pleased to know that our team's friendly service created a positive impression during your visit. Sincere and attentive service is our commitment to every guest. Furthermore, we are proud that you felt comfortable during your stay and enjoyed the food we served. Your positive review is a significant inspiration to our entire team in maintaining the quality of service and continuing to provide the best possible experience for all guests. We will share this gratitude with our entire team to show our appreciation for their dedication. Thank you again for your trust in Mercure Pangkalan Bun. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun
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Abriyanto
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
The staff are very friendly, and the cleanliness is also extraordinary.
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Accommodation's Reply
31 Mar 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our deepest gratitude for your excellent review and rating. We are delighted that you were impressed with the friendly service of all our staff and the cleanliness of the hotel. This is a great inspiration for our team to continue providing the best service to all our guests. We hope to welcome you back on your next visit to Mercure Pangkalan Bun. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun
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Taupan A. P.
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Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
The best hotel recommendations in Pangkalan Bun right now!!
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Mercure Pangkalan Bun would like to express our deepest gratitude for your excellent rating and outstanding review. We are extremely proud and delighted that you have recommended Mercure Pangkalan Bun as the best hotel in Pangkalan Bun today. This is a great inspiration to our entire team to continue striving to provide the best service and experience for all our guests. Thank you for your trust, and we look forward to welcoming you back again in the future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun
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Wahyudiman A. M.
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8,5
/10
Reviewed 30 week(s) ago
The hotel is comfortable, clean, the staff are friendly, and the food choices are varied and delicious.
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our sincere gratitude for your review and rating. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of the hotel, the friendliness of our staff, and the variety of food we served. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. We hope to welcome you back to Mercure Pangkalan Bun again in the near future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun
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Mawar Y.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Good rooms, good food, friendly service.
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1 people find it helpful
Accommodation's Reply
20 Mar 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed the comfortable rooms, delicious food, and friendly service from our team. Your compliments motivate us to continue providing the best possible experience for all our guests. We hope to welcome you back to Mercure Pangkalan Bun again in the near future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun
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a***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Clean, strategic location, comfortable, with a varied and delicious menu. Thanks, Mercure, see you later.
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel extends its deepest respects and gratitude for your excellent review and rating. We are delighted to hear that you were satisfied with the hotel's cleanliness, excellent location, comfortable stay, and the diverse menu we offer. Your compliments mean a great deal to us and motivate us to continue providing the best service to all our guests. We appreciate your trust and hope to welcome you back to Mercure Pangkalan Bun Hotel again soon! Sincerely, Rizky Julian, Shift Manager, Mercure Pangkalan Bun Hotel
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Iis L.
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Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 31 week(s) ago
Friendly staff, clean hotel, central location, the best.
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Accommodation's Reply
20 Mar 2026
Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our deepest gratitude for your excellent rating and review. We are delighted to hear that you were impressed with the cleanliness of the hotel, its prime central location, and the friendliness of our staff. Your compliments motivate our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to Mercure Pangkalan Bun Hotel again in the near future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel
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n***e
icon-origin-TRAVELOKA
9,7
/10
Reviewed 31 week(s) ago
The hotel is clean, only 2 years old.
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Accommodation's Reply
11 Mar 2026
Dear Mr./Ms. n*e*, Greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to review and give us an excellent rating. We are delighted to hear that you were satisfied with the cleanliness of our hotel, especially considering that our hotel is relatively new. Your compliments motivate our entire team to strive to maintain the highest standards of cleanliness, comfort, and service for all our guests. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel
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