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Sahid Vanilla Nagoya Batam
Hotels
Online Check-In Available
8,3
/10
Very Good
2.308 reviews
What Guests Say About Their Stay
Distance To City Center (34)
Staff Friendliness (34)
Family Friendly (23)
Bedroom (23)
Husni J.
8,5
/ 10
The room is clean, the hotel has nice sky lounge
Mery Y.
8,5
/ 10
I often stay here every time I visit Batam because of its strategic location and reasonable price. The staff is friendly and helpful, and check-in and check-out are quick. The bathroom and room are nice and clean, the air conditioning is cool, the breakfast is good, and the service is constantly improving. I always enjoy staying here.
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R***o
9,6
/ 10
The staff is very friendly, the service is also very good.
The room is also clean and fragrant, the hot water is also good and the facilities in the room are also okay
Highly recommend staying here
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Ovi O.
9,7
/ 10
I am very happy to enjoy the stay here. Very strategic location, rooms are very clean, comfortable and safe, thank you.
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Rina O.
9,1
/ 10
The room is neat, clean, the place is nice. The location is also easy to find a place to eat. Really recommended for such facilities at a friendly price.
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In the Area
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Jalan Pembangun Blok VI, Penuin, Nagoya, Batam, Kepulauan Riau, Indonesia
Main Facilities
Read More
This accommodation offers:
Bar
Laundry service
Restaurant
Elevator
Barbecue
Karaoke
AC
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Available Room Types in Sahid Vanilla Nagoya Batam
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What's around Sahid Vanilla Nagoya Batam
Jalan Pembangun Blok VI, Penuin, Nagoya, Batam, Kepulauan Riau, Indonesia
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Discover More About Sahid Vanilla Nagoya Batam
Location
Sahid Vanilla Nagoya Batam is a hotel in a good neighborhood, which is located at Nagoya.
About Sahid Vanilla Nagoya Batam
Sahid Vanilla Nagoya Batam is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Sahid Vanilla Nagoya Batam is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Sahid Vanilla Nagoya Batam provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Sahid Vanilla Nagoya Batam is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at Sahid Vanilla Nagoya Batam will surely spoil you for numerous shopping centers nearby.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sahid Vanilla Nagoya Batam.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sahid Vanilla Nagoya Batam exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sahid Vanilla Nagoya Batam is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Sahid Vanilla Nagoya Batam is the right place to stay.
All facilities in Sahid Vanilla Nagoya Batam
Bar, Cafe and Lounge
Lobby
Exterior
Bedroom
In-room Bathroom
Food and Drinks
- A la carte breakfast
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Dining area
- Snack bar
- Snacks
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Money changer
- Front desk
- 24-hour Receptionist
- Laundry service
- Newspaper in lobby
- Newspaper
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Nearby Facilities
- Gift shop
- Grocery
- Shops
- Supermarket
Things to Do
- Barbecue
- Karaoke
- Massage
General
- AC
- Non-smoking room
- Smoking area
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
- Airport transfer
Transportation
- Limited parking
- Valet parking
Business Facilities
- Business center
- Meeting facilities
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sahid Vanilla Nagoya Batam
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility
Spa, Restaurant / Bar, Skylight Lounge Rooftop open for limited number of guests per day from 31-12-2050 to 31-12-2050.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sahid Vanilla Nagoya Batam | 108 |
Number of floors in Sahid Vanilla Nagoya Batam | 8 |
Another facilities in Sahid Vanilla Nagoya Batam | A la carte breakfast, Bar, Breakfast, Buffet breakfast, Breakfast (surcharge) |
Frequently asked question in Sahid Vanilla Nagoya Batam
What is normal check-in & check-out time at Sahid Vanilla Nagoya Batam?
The standard check-in time at Sahid Vanilla Nagoya Batam is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sahid Vanilla Nagoya Batam provide breakfast?
Yes, Sahid Vanilla Nagoya Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sahid Vanilla Nagoya Batam?
Sahid Vanilla Nagoya Batam is a 3.0-star hotel.
How many floors does Sahid Vanilla Nagoya Batam have?
Sahid Vanilla Nagoya Batam has 8 floors.
How many rooms are available at Sahid Vanilla Nagoya Batam?
Sahid Vanilla Nagoya Batam has 108 rooms in total.
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More Reviews from Other Guests in Sahid Vanilla Nagoya Batam
Overall Ratings & Reviews Sahid Vanilla Nagoya Batam
Traveloka (2.270)
Other sources (38)
8,3
Very Good
From 2.270 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
8,0
Location
8,5
Service and Facilites
8,3
People often mention about Sahid Vanilla Nagoya Batam
All
Staff Friendliness (24)
Bedroom (24)
Distance to City Center (23)
Bathroom (22)
Hotel Area (22)
Ambiance (20)
Room Space (20)
Surroundings (17)
Check-in/out Time (17)
Accessibility (16)
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Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Sahid Vanilla Nagoya Batam
Number of reviews per page
20
40
Customer reviews
A***d
9,4
/10
Reviewed 4 week(s) ago
Parking staff also helpful, check-in easy and room spacious
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest,
Thank you for your great rating and kind review of Sahid Vanilla Nagoya Batam.
We’re pleased to know that you had a smooth check-in experience, enjoyed our spacious room, and found our parking staff helpful. Your positive feedback truly motivates our team to keep delivering excellent service.
We look forward to welcoming you back for another enjoyable stay in the near future.
Best Regards,
Sahid Vanilla Nagoya Batam
dj
dian j.
8,9
/10
Reviewed 5 week(s) ago
the room is narrow and not clean. the bathroom is narrow.
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Accommodation's Reply
29 Oct 2025
Dear Mr. Dian J., Thank you for taking the time to share your experience at Sahid Vanilla Nagoya Batam. We apologize for any inconvenience you experienced regarding the cleanliness and size of the room and bathroom. Your feedback is very important to us and has been passed to the relevant team for immediate improvement. We look forward to welcoming you back in the future for an even more comfortable and pleasant stay. Best regards, Sahid Vanilla Nagoya Batam
See original
R***i
Leisure
6,7
/10
Reviewed 7 week(s) ago
Check-in requires a deposit, but the room conditions are not appropriate (broken shower/no hot water/hard to flush toilet), even a 5-star hotel doesn't ask for a deposit upon check-in.
Breakfast, all the food is finished, and it's very slow to add LG food and cutlery due to a lack of staff/chefs.
See original
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Sahid Vanilla Nagoya Batam. We apologize for the inconvenience you experienced with our room amenities and breakfast service. We have informed our maintenance and kitchen departments of your concerns regarding the shower, hot water, and availability of food and tableware for immediate improvement. Regarding the security deposit policy, this is our standard procedure for the safety and comfort of all our guests. We apologize for any inconvenience caused during check-in. We sincerely appreciate your feedback, which will be of great use to us in improving our service in the future. We look forward to welcoming you back again for an even better stay. Sincerely, Sahid Vanilla Nagoya Batam
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S***i
Leisure
10,0
/10
Reviewed 7 week(s) ago
easy to reach location, relatively competitive prices and friendly staff.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your excellent review and rating of Sahid Vanilla Nagoya Batam. We are very glad that you were satisfied with our excellent location, competitive price and friendly service from our staff. Such positive comments are the driving force behind us to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back for an even more wonderful stay experience. Best regards, Sahid Vanilla Nagoya Batam
See original
MY
Mery Y.
Transit
8,5
/10
Reviewed 7 week(s) ago
I often stay here every time I visit Batam because of its strategic location and reasonable price. The staff is friendly and helpful, and check-in and check-out are quick. The bathroom and room are nice and clean, the air conditioning is cool, the breakfast is good, and the service is constantly improving. I always enjoy staying here.
Read More
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Ms. Meri Wai, Thank you for choosing Sahid Vanilla Nagoya Batam as your accommodation choice when visiting Batam. We are delighted that you enjoyed our excellent location, clean rooms, comfortable facilities and friendly staff. Your feedback will drive us to continuously improve our service quality to provide the best experience to all our guests. We look forward to welcoming you back again for a memorable stay. Sincerely, Sahid Vanilla Nagoya Batam
See original
y
yurnita
9,4
/10
Reviewed 8 week(s) ago
Strategic location, close to the mall.
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Accommodation's Reply
29 Oct 2025
Dear Ms. Yuranita, Thank you for your positive review of Sahid Vanilla Hotel Nagoya Batam. We are very glad that you enjoyed our excellent location and proximity to shopping malls. Your positive feedback is a driving force for us to continue providing the best service to all our guests. We look forward to welcoming you back again for a pleasant stay. Best regards, Sahid Vanilla Hotel Nagoya Batam
See original
t***y
Staycation
9,7
/10
Reviewed 8 week(s) ago
hotel staff and other employees are friendly
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Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your excellent review and rating of Sahid Vanilla Nagoya Batam. We are very glad that you were satisfied with our staff and friendly service. Positive reviews like these are the driving force for our team to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back for an even more memorable stay. Best regards, Sahid Vanilla Nagoya Batam
See original
r***a
6,0
/10
Reviewed 8 week(s) ago
The toilet was clogged, breakfast was out of stock and unavailable at 7:15 a.m. WIB
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Sahid Vanilla Nagoya Batam. We apologize for the inconvenience caused to you, both in terms of the bathroom condition and breakfast. This is not the standard of service we intend to provide. We have forwarded your comments to the relevant team for immediate improvement and evaluation to prevent such incidents from happening again. We sincerely appreciate your feedback, which will serve as a basis for future improvements and we sincerely hope to welcome you back with an even better experience. Sincerely, Sahid Vanilla Nagoya Batam
See original
M***H
Leisure
8,5
/10
Reviewed 8 week(s) ago
Strategic location. Studio room is quite small. Dim lights. No windows. Breakfast is just average. Friendly staff!! Overall ok.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at Sahid Vanilla Nagoya Batam. We are very glad that you were satisfied with our great location and the friendliness of our staff. We also appreciate your comments regarding the lighting, room size and breakfast options, which we have passed to the relevant team for further evaluation and improvements. Your feedback is very important to us in order to improve the comfort and experience of our guests. We look forward to welcoming you back again for an even better stay in the future. Best regards, Sahid Vanilla Nagoya Batam
See original
i***a
Staycation
9,4
/10
Reviewed 9 week(s) ago
Second time staying here. The staff is very friendly and kind.
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for choosing Sahid Vanilla Nagoya Batam as your vacation destination once again. We are delighted that you were satisfied with the friendliness and service of our staff. Such positive comments are the driving force for us to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back again for a memorable stay. Best regards, Sahid Vanilla Nagoya Batam
See original
Yoga P.
Business
9,7
/10
Reviewed 10 week(s) ago
Very strategic location, close to everywhere in downtown Batam
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Find this review helpful?
s***n
Leisure
8,8
/10
Reviewed 10 week(s) ago
Hopefully, it gets better.
Improve the room decor to make it more comfortable, such as adding a bed or a small sofa to provide more space to relax and enjoy the view from the window. The service is quite comfortable, especially with the strategic location, very close to everything. Thank you.
See original
Find this review helpful?
Guest
Business
8,5
/10
Reviewed 11 week(s) ago
friendly receptionist, friendly room cleaner, friendly restaurant attendant, clean and fragrant room
See original
1 people find it helpful
t***y
Staycation
10,0
/10
Reviewed 11 week(s) ago
Strategic location and friendly staff. Easy access to everything.
See original
Find this review helpful?
A***a
10,0
/10
Reviewed 13 week(s) ago
It's cool, the kids are comfortable, but some of the guests are still stubborn and smoke in the room 😪
See original
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K***I
8,8
/10
Reviewed 14 week(s) ago
Friendly staff, delicious breakfast, strategic location, next time I will stay again ☺️
See original
Find this review helpful?
I***a
8,4
/10
Reviewed 14 week(s) ago
#suggestion: Expand the parking area and increase the breakfast menu
See original
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Accommodation's Reply
29 Jul 2025
Dear Our Valued Guest, Warmest Greetings from Sahid Vanilla Nagoya Batam. Thank you for your thoughtful feedback regarding your stay at ibis Styles Batam Nagoya. First of all, we apologize for any inconvenience that did not meet your expectations. We look forward to welcoming you back and hope your next visit will be even more enjoyable. Best regards. Sahid Vanilla Nagoya Batam.
See original
Guest
Staycation
8,1
/10
Reviewed 17 week(s) ago
Stayed 2 nights on the 3rd floor, couldn't sleep well because of the loud music, shouts from upstairs and from the street (the room is not soundproof), so it was uncomfortable. The toilet door was hard to close and a bit smelly. For the rest, it was okay, the room was clean, the service was okay, I won't stay here again.
See original
3 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Google Reviews. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar situation does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam. Sincerely, Sahid Vanilla Nagoya Batam Management
See original
U
Usman
8,2
/10
Reviewed 17 week(s) ago
Receptionist service is annoying
entering the room in the middle of the night without permission
See original
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Usman, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Traveloka. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar situation does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam. Sincerely, Sahid Vanilla Nagoya Batam Management
See original
KARSANDI
Leisure
8,5
/10
Reviewed 18 week(s) ago
a very wonderful stay experience...
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Accommodation's Reply
23 Jul 2025
To our valued guests, thank you for your trust and your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka Review. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff will certainly make your stay and your friends memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or friends. We look forward to your next visit at Sahid Vanilla Nagoya Batam. Best regards. Sahid Vanilla Nagoya Batam Management
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sahid Vanilla Nagoya Batam
Traveloka (2.270)
Other sources (38)
8,3
Very Good
From 2.270 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
8,0
Location
8,5
Service and Facilites
8,3
People often mention about Sahid Vanilla Nagoya Batam
All
Staff Friendliness (24)
Bedroom (24)
Distance to City Center (23)
Bathroom (22)
Hotel Area (22)
Ambiance (20)
Room Space (20)
Surroundings (17)
Check-in/out Time (17)
Accessibility (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Sahid Vanilla Nagoya Batam
Number of reviews per page
20
40
Customer reviews
A***d
9,4
/10
Reviewed 4 week(s) ago
Parking staff also helpful, check-in easy and room spacious
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest,
Thank you for your great rating and kind review of Sahid Vanilla Nagoya Batam.
We’re pleased to know that you had a smooth check-in experience, enjoyed our spacious room, and found our parking staff helpful. Your positive feedback truly motivates our team to keep delivering excellent service.
We look forward to welcoming you back for another enjoyable stay in the near future.
Best Regards,
Sahid Vanilla Nagoya Batam
dj
dian j.
8,9
/10
Reviewed 5 week(s) ago
the room is narrow and not clean. the bathroom is narrow.
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Mr. Dian J., Thank you for taking the time to share your experience at Sahid Vanilla Nagoya Batam. We apologize for any inconvenience you experienced regarding the cleanliness and size of the room and bathroom. Your feedback is very important to us and has been passed to the relevant team for immediate improvement. We look forward to welcoming you back in the future for an even more comfortable and pleasant stay. Best regards, Sahid Vanilla Nagoya Batam
See original
R***i
Leisure
6,7
/10
Reviewed 7 week(s) ago
Check-in requires a deposit, but the room conditions are not appropriate (broken shower/no hot water/hard to flush toilet), even a 5-star hotel doesn't ask for a deposit upon check-in.
Breakfast, all the food is finished, and it's very slow to add LG food and cutlery due to a lack of staff/chefs.
See original
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Sahid Vanilla Nagoya Batam. We apologize for the inconvenience you experienced with our room amenities and breakfast service. We have informed our maintenance and kitchen departments of your concerns regarding the shower, hot water, and availability of food and tableware for immediate improvement. Regarding the security deposit policy, this is our standard procedure for the safety and comfort of all our guests. We apologize for any inconvenience caused during check-in. We sincerely appreciate your feedback, which will be of great use to us in improving our service in the future. We look forward to welcoming you back again for an even better stay. Sincerely, Sahid Vanilla Nagoya Batam
See original
S***i
Leisure
10,0
/10
Reviewed 7 week(s) ago
easy to reach location, relatively competitive prices and friendly staff.
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your excellent review and rating of Sahid Vanilla Nagoya Batam. We are very glad that you were satisfied with our excellent location, competitive price and friendly service from our staff. Such positive comments are the driving force behind us to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back for an even more wonderful stay experience. Best regards, Sahid Vanilla Nagoya Batam
See original
MY
Mery Y.
Transit
8,5
/10
Reviewed 7 week(s) ago
I often stay here every time I visit Batam because of its strategic location and reasonable price. The staff is friendly and helpful, and check-in and check-out are quick. The bathroom and room are nice and clean, the air conditioning is cool, the breakfast is good, and the service is constantly improving. I always enjoy staying here.
Read More
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Ms. Meri Wai, Thank you for choosing Sahid Vanilla Nagoya Batam as your accommodation choice when visiting Batam. We are delighted that you enjoyed our excellent location, clean rooms, comfortable facilities and friendly staff. Your feedback will drive us to continuously improve our service quality to provide the best experience to all our guests. We look forward to welcoming you back again for a memorable stay. Sincerely, Sahid Vanilla Nagoya Batam
See original
y
yurnita
9,4
/10
Reviewed 8 week(s) ago
Strategic location, close to the mall.
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Ms. Yuranita, Thank you for your positive review of Sahid Vanilla Hotel Nagoya Batam. We are very glad that you enjoyed our excellent location and proximity to shopping malls. Your positive feedback is a driving force for us to continue providing the best service to all our guests. We look forward to welcoming you back again for a pleasant stay. Best regards, Sahid Vanilla Hotel Nagoya Batam
See original
t***y
Staycation
9,7
/10
Reviewed 8 week(s) ago
hotel staff and other employees are friendly
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your excellent review and rating of Sahid Vanilla Nagoya Batam. We are very glad that you were satisfied with our staff and friendly service. Positive reviews like these are the driving force for our team to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back for an even more memorable stay. Best regards, Sahid Vanilla Nagoya Batam
See original
r***a
6,0
/10
Reviewed 8 week(s) ago
The toilet was clogged, breakfast was out of stock and unavailable at 7:15 a.m. WIB
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Sahid Vanilla Nagoya Batam. We apologize for the inconvenience caused to you, both in terms of the bathroom condition and breakfast. This is not the standard of service we intend to provide. We have forwarded your comments to the relevant team for immediate improvement and evaluation to prevent such incidents from happening again. We sincerely appreciate your feedback, which will serve as a basis for future improvements and we sincerely hope to welcome you back with an even better experience. Sincerely, Sahid Vanilla Nagoya Batam
See original
M***H
Leisure
8,5
/10
Reviewed 8 week(s) ago
Strategic location. Studio room is quite small. Dim lights. No windows. Breakfast is just average. Friendly staff!! Overall ok.
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at Sahid Vanilla Nagoya Batam. We are very glad that you were satisfied with our great location and the friendliness of our staff. We also appreciate your comments regarding the lighting, room size and breakfast options, which we have passed to the relevant team for further evaluation and improvements. Your feedback is very important to us in order to improve the comfort and experience of our guests. We look forward to welcoming you back again for an even better stay in the future. Best regards, Sahid Vanilla Nagoya Batam
See original
i***a
Staycation
9,4
/10
Reviewed 9 week(s) ago
Second time staying here. The staff is very friendly and kind.
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for choosing Sahid Vanilla Nagoya Batam as your vacation destination once again. We are delighted that you were satisfied with the friendliness and service of our staff. Such positive comments are the driving force for us to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back again for a memorable stay. Best regards, Sahid Vanilla Nagoya Batam
See original
Yoga P.
Business
9,7
/10
Reviewed 10 week(s) ago
Very strategic location, close to everywhere in downtown Batam
See original
Find this review helpful?
s***n
Leisure
8,8
/10
Reviewed 10 week(s) ago
Hopefully, it gets better.
Improve the room decor to make it more comfortable, such as adding a bed or a small sofa to provide more space to relax and enjoy the view from the window. The service is quite comfortable, especially with the strategic location, very close to everything. Thank you.
See original
Find this review helpful?
Guest
Business
8,5
/10
Reviewed 11 week(s) ago
friendly receptionist, friendly room cleaner, friendly restaurant attendant, clean and fragrant room
See original
1 people find it helpful
t***y
Staycation
10,0
/10
Reviewed 11 week(s) ago
Strategic location and friendly staff. Easy access to everything.
See original
Find this review helpful?
A***a
10,0
/10
Reviewed 13 week(s) ago
It's cool, the kids are comfortable, but some of the guests are still stubborn and smoke in the room 😪
See original
Find this review helpful?
K***I
8,8
/10
Reviewed 14 week(s) ago
Friendly staff, delicious breakfast, strategic location, next time I will stay again ☺️
See original
Find this review helpful?
I***a
8,4
/10
Reviewed 14 week(s) ago
#suggestion: Expand the parking area and increase the breakfast menu
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Dear Our Valued Guest, Warmest Greetings from Sahid Vanilla Nagoya Batam. Thank you for your thoughtful feedback regarding your stay at ibis Styles Batam Nagoya. First of all, we apologize for any inconvenience that did not meet your expectations. We look forward to welcoming you back and hope your next visit will be even more enjoyable. Best regards. Sahid Vanilla Nagoya Batam.
See original
Guest
Staycation
8,1
/10
Reviewed 17 week(s) ago
Stayed 2 nights on the 3rd floor, couldn't sleep well because of the loud music, shouts from upstairs and from the street (the room is not soundproof), so it was uncomfortable. The toilet door was hard to close and a bit smelly. For the rest, it was okay, the room was clean, the service was okay, I won't stay here again.
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3 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Google Reviews. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar situation does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam. Sincerely, Sahid Vanilla Nagoya Batam Management
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U
Usman
8,2
/10
Reviewed 17 week(s) ago
Receptionist service is annoying
entering the room in the middle of the night without permission
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Usman, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Traveloka. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar situation does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam. Sincerely, Sahid Vanilla Nagoya Batam Management
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KARSANDI
Leisure
8,5
/10
Reviewed 18 week(s) ago
a very wonderful stay experience...
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Accommodation's Reply
23 Jul 2025
To our valued guests, thank you for your trust and your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka Review. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff will certainly make your stay and your friends memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or friends. We look forward to your next visit at Sahid Vanilla Nagoya Batam. Best regards. Sahid Vanilla Nagoya Batam Management
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