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Serela Cihampelas
Hotels
Preferred Partner
8,3
/10
Very Good
5.354 reviews
What Guests Say About Their Stay
Staff Friendliness (79)
Surroundings (73)
Accessibility (68)
Distance To City Center (65)
SEPTRIANA
10,0
/ 10
A really perfect place to stay.. and the Cihampelas Walk is right in the corner... really love it..!!
Shifa a.
9,4
/ 10
Nice location, nice services, nice breakfast
Irwan P.
8,5
/ 10
great location, clean and comfort
RAJIV K. R.
9,4
/ 10
A very nice Kagum hotel is near airport only 60,000rupiah. Location is perfect for those who love shopping just opposite of Cihampelas Mall. Hotel is clean with friendly front office girls who always serve you with a smile. Room is clean and comfortable. Keep up the good work and I will be back again soon. Thank you
Hasan
8,5
/ 10
Great location, clean hotel, lack of parking lot.
In the Area
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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Serela Cihampelas
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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131
Discover More About Serela Cihampelas
note: hotel was previously named Serela Cihampelas Hotel
Location
Serela Cihampelas is located in area / city Cihampelas.
About Serela Cihampelas
Are you a shopaholic? Staying at Serela Cihampelas will surely spoil you for numerous shopping centers nearby.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Cihampelas.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Serela Cihampelas exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Serela Cihampelas is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Serela Cihampelas is the right place to stay.
All facilities in Serela Cihampelas
Functional Hall
Common Space
Lobby
CleanAccommodation
Exterior
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Multilingual staff
- Newspaper in lobby
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Business Facilities
- Business center
- Meeting facilities
- Projector
Food and Drinks
- Restaurant with AC
- Buffet breakfast
General
- AC
- Non-smoking room
Things to Do
- Massage
Transportation
- Valet parking
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Serela Cihampelas
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM
Additional Policy
Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM
Check in Time on 02.00 PM
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Serela Cihampelas | 80 |
Number of floors in Serela Cihampelas | 7 |
Another facilities in Serela Cihampelas | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Serela Cihampelas
What are available facilities at Serela Cihampelas?
There are top facilites at Serela Cihampelas such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Cihampelas?
The standard check-in time at Serela Cihampelas is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serela Cihampelas provide breakfast?
Yes, Serela Cihampelas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Serela Cihampelas
Traveloka (5.354)
Other sources (66)
8,3
Very Good
From 5.354 reviews
Provided by travelers on
Cleanliness
8,0
Room Comfort
8,1
Meal
8,0
Location
8,8
Service and Facilites
8,3
People often mention about Serela Cihampelas
All
Staff Friendliness (72)
Ambiance (68)
Bedroom (68)
Accessibility (67)
Distance to City Center (66)
Surroundings (65)
Bathroom (65)
Room Space (50)
Taste (48)
Hotel Area (42)
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Traveler Reviews Serela Cihampelas
Number of reviews per page
20
40
Customer reviews
F***a
8,7
/10
Reviewed 2 day(s) ago
As soon as you leave the hotel, you'll find Cihampelas Mall.
The best
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Guest
Leisure
8,6
/10
Reviewed 6 day(s) ago
The location is very good, opposite Ciwalk, but the cleanliness of the rooms and hotel lobby still needs to be improved.
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1 people find it helpful
R***y
5,6
/10
Reviewed 2 week(s) ago
Checked in at 9 PM and got room 318. As soon as I entered the bathroom, it smelled like mothballs/chemicals and the like, and the mattress and blanket were stained with unknown marks. 😭😭 I ended up checking out that night and moving to another hotel (I can't upload a video).
N.B. If you're looking for a hotel near the town square, this is a recommended hotel. Other than that... 😭
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j***n
8,5
/10
Reviewed 2 week(s) ago
Hotel staff is friendly... Rooms are comfortable and clean
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2 people find it helpful
R***a
Leisure
8,6
/10
Reviewed 2 week(s) ago
It seems like the hotel needs some renovation because in room 501 the access card machine on the door often jammed and the lock wouldn't open. It seems like this happened in some other rooms because I saw other guests also having trouble getting in. The hot water wasn't very hot anymore. The sink seemed to be a bit clogged causing water to build up which caused a lot of puddles in the shower area. In room 503 the bathroom blower was completely dead.
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D***a
6,4
/10
Reviewed 2 week(s) ago
Checking in for the umpteenth time at this hotel, but for the last time, I was a bit disappointed because the lights at the front door could not be turned off, and the telephone was also dead, could not be used, so I had to go to the lobby when I needed help.
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R***y
8,5
/10
Reviewed 3 week(s) ago
Near Ciwalk, fast and friendly service.
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1 people find it helpful
N***y
Leisure
8,5
/10
Reviewed 4 week(s) ago
Strategic location, quite comfortable room, but unfortunately there is no small fridge
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3 people find it helpful
A***i
Leisure
9,4
/10
Reviewed 4 week(s) ago
The location is strategic, the stay experience is very impressive.
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Dewi P.
Leisure
8,8
/10
Reviewed 6 week(s) ago
Good location, in front of Ciwalk and strategic for finding food and shopping
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1 people find it helpful
F***h
Leisure
8,6
/10
Reviewed 6 week(s) ago
Overall was good, but when checking in the staff was not on standby at the front so it was confusing and hard to contact. The advantage of this hotel is that it is in the middle of the city so it is close to finding anything and only a step to Ciwalk.
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5 people find it helpful
L***n
6,0
/10
Reviewed 6 week(s) ago
Breakfast is not included even though the price is almost 400 thousand, no hotel slippers are provided. Parking is narrow
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4 people find it helpful
Ramdhani P.
9,4
/10
Reviewed 7 week(s) ago
The place is very comfortable, strategically located in the middle of Jalan Cihampelas right in front of Ciwalk.
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2 people find it helpful
u***y
Business
8,8
/10
Reviewed 7 week(s) ago
Quite comfortable and the location is close to the public space area.
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k***a
8,7
/10
Reviewed 7 week(s) ago
Very strategic location, next to Indomaret, near Ciwalk, near Cihampelas shopping area, Cipaganti mosque, etc. Friendly staff & fast service. Room size is okay, bedsheet is quite dirty with lots of spots and not white. Toilet is clean, unfortunately the water and heater are sometimes okay and sometimes off. Amenities are just ordinary
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1 people find it helpful
H***s
Leisure
8,8
/10
Reviewed 8 week(s) ago
When I first entered the room, the carpet in the room smelled a bit musty, but the rest of the service from the hotel staff was good, the food at the buffet was also delicious, basically it was great.
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G***t
Leisure
5,8
/10
Reviewed 8 week(s) ago
The smelly carpet in the room makes it uncomfortable to be in the room.
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1 people find it helpful
F***t
Business
10,0
/10
Reviewed 8 week(s) ago
This is my umpteenth time in this hotel, and if it's your first time in Bandung, you should try here because the hotel is very close to the mall, the service is really good from the staff, security, receptionist, HK, and the crew, all are very friendly. The room smells good, clean, there are only a few rooms whose door locks are broken, but overall it's good. The breakfast is also quite varied and the taste is okay.
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1 people find it helpful
Dudung
9,7
/10
Reviewed 9 week(s) ago
Everything is okay but the wifi is slow, the food tastes so-so and there is not much variety, thank you.
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2 people find it helpful
M***d
Leisure
6,5
/10
Reviewed 9 week(s) ago
Near Ciwalk, strategic location
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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