The Apurva Kempinski Bali

Traveloka Hotel Appreciation 2023: Excellent Performance
8,9
/10
Very Good
2.191 reviews

What Guests Say About Their Stay

Staff Friendliness (53)
Room Space (50)
Ambiance (49)
Bathroom (47)
Christianto A. T.
10,0
/ 10
What else to say about Apurva Kempinski? All are perfect. No negative comments. Reception is quick and helpful. Frontliner staff that accompanying us to the room, Celine, is very helpful and explained a lot. Room was great. Clean. Perfect. Bathroom are very cozy and let's not forget the automatic smart toilet. Even they serve ice cubes - as expected from 5 star hotel. Swimming pools are huge. Beach is clean and the sands are soft. Beach club also serve best foods and drinks. Transfer to/from lobby provided buggy car service and even though I'm worried at first on the availability, well that's not the case. Buggy will come within 3 minutes after we asked for one. Breakfast was superb. Food variety are good. We stayed 2 nights and really hate has to leave on the 3rd day. It was a very pleasant experience and we are looking forward to visit Apurva Kempinski again in the future. Oh and the Coral restaurant - stunning!
Putri
9,7
/ 10
One of our fam favorite hotel so far. Staffs are super friendly and helpful, treat us so special. We stayed in Cliff Ocean Suite Room for several days and the view was amazing. This hotel also give us special treatment and gift for our anniversary, and gift from Koral restaurant too. Anyway our Koral experience also amazing with staff name mbak Rona ♡ Even my hard-to-impressed husband was so impressed and love it. We had our breakfast in special lounge for cliff suite guests and the staff were also amazing. Definitely will comeback soon.- I request room number in cliff ocean suite but it was not available. Hopefully it will be available when we comeback
Ajeng
8,5
/ 10
Best experience in Bali. I really love everything in here. The place, architectural, the service, the vibes, good and tasty breakfast, pool everywhere, and very close to the beach. Definitely will back!
Arvin H.
9,1
/ 10
The most grandeur lobby so far in the Bali resort villa. Superb design and material selections. A mind-blowing combination of masterpiece design and Indonesian arts. Bravo👍
Yolanda C.
10,0
/ 10
Apurva is perfect place for family or romantic getaway. Perfect room, facility, and food!
In the Area
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Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Apurva Kempinski Bali is a resort in a good neighborhood, which is located at Nusa Dua Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Apurva Kempinski Bali

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Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80361
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Discover More About The Apurva Kempinski Bali

About The Apurva Kempinski Bali

Nestled along the pristine shores of Nusa Dua, The Apurva Kempinski Bali is a luxurious haven that embodies the essence of Balinese culture and hospitality. This five-star resort is not just a place to stay; it’s an experience that immerses you in the beauty and tranquility of Bali. With its stunning architecture, which draws inspiration from traditional Balinese design, the resort offers a unique blend of modern luxury and cultural authenticity.

The Apurva Kempinski Bali features a variety of accommodations, from elegant rooms to lavish suites and private villas, each designed to provide the utmost comfort and style. Guests can enjoy breathtaking views of the Indian Ocean, lush gardens, and the resort’s stunning infinity pools. The attention to detail in every aspect of the resort, from the decor to the amenities, ensures that your stay is nothing short of extraordinary.

One of the standout features of The Apurva Kempinski Bali is its commitment to sustainability and environmental conservation. The resort has implemented various eco-friendly practices, including the use of locally sourced materials and energy-efficient technologies. This dedication to preserving the natural beauty of Bali enhances the overall experience for guests who are conscious of their environmental impact.

Dining at The Apurva Kempinski Bali is a culinary journey that showcases the rich flavors of Indonesian cuisine and international dishes. With several on-site restaurants and bars, guests can indulge in a variety of dining experiences, from casual beachfront dining to fine dining with a view. The resort also offers personalized dining options, allowing guests to enjoy meals in the privacy of their own villa or suite.

For those seeking relaxation and rejuvenation, the resort’s spa offers a range of treatments inspired by traditional Balinese healing practices. Guests can unwind with massages, facials, and body treatments that use natural ingredients sourced from the island. The spa’s serene atmosphere and skilled therapists create a tranquil environment for ultimate relaxation.

In addition to its luxurious accommodations and amenities, The Apurva Kempinski Bali is ideally located near some of Bali’s most popular attractions. Whether you’re looking to explore cultural sites, enjoy water sports, or simply relax on the beach, the resort serves as a perfect base for your Bali adventure.

Why You Should Stay at The Apurva Kempinski Bali

Choosing to stay at The Apurva Kempinski Bali means immersing yourself in a world of luxury and comfort. The resort’s exceptional service, stunning surroundings, and extensive facilities make it an ideal choice for travelers seeking a memorable getaway. Whether you’re on a romantic escape, a family vacation, or a solo retreat, The Apurva Kempinski Bali caters to all your needs.

Best Time to Stay at The Apurva Kempinski Bali

The best time to visit The Apurva Kempinski Bali is during the dry season, which runs from April to October. During these months, you can expect sunny weather, perfect for beach activities and exploring the island. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of March and November.

Transportation and Accessibility

Access to the Airport

The Apurva Kempinski Bali is conveniently located approximately 12 kilometers from Ngurah Rai International Airport (DPS). The resort offers airport transfer services, making it easy for guests to arrive and depart without hassle. The journey from the airport to the resort typically takes around 20-30 minutes, depending on traffic conditions.

Public Transportation

While public transportation options in Bali are limited, taxis and ride-sharing services like Grab are readily available. The resort’s concierge can assist you in arranging transportation to nearby attractions or provide recommendations for local drivers. For those who prefer to explore at their own pace, renting a scooter or car is also a popular option.

Unique Facilities at The Apurva Kempinski Bali

1. Infinity Pools

The Apurva Kempinski Bali boasts several stunning infinity pools that overlook the ocean, providing a perfect spot for relaxation and sunbathing. The main pool features a swim-up bar, where guests can enjoy refreshing cocktails while soaking up the sun.

2. Private Beach Access

With direct access to a private beach, guests can enjoy the serene beauty of Bali’s coastline. The beach area is equipped with comfortable loungers and umbrellas, making it an ideal place to unwind and soak in the sun.

3. World-Class Spa

The resort’s spa offers a range of treatments designed to rejuvenate the body and mind. With skilled therapists and a tranquil setting, guests can indulge in massages, facials, and wellness therapies that incorporate traditional Balinese techniques.

Nearby Attractions at The Apurva Kempinski Bali

1. Nusa Dua Beach

Distance: 0.5 km

Nusa Dua Beach is renowned for its pristine white sands and crystal-clear waters. Just a short walk from the resort, this beach is perfect for sunbathing, swimming, and water sports. The calm waters make it an ideal spot for families and those looking to relax by the sea.

2. Water Blow Nusa Dua

Distance: 1 km

Water Blow is a natural phenomenon where waves crash against the rocks, creating spectacular sprays of water. This attraction is a great spot for photography and offers a unique view of the ocean’s power. It’s a short drive or a leisurely walk from the resort.

3. Bali Collection

Distance: 2 km

Bali Collection is a shopping and dining complex located in Nusa Dua. Here, you can find a variety of shops, restaurants, and cafes, making it a great place to spend an afternoon. Whether you’re looking for souvenirs or a nice meal, Bali Collection has something for everyone.

4. Puja Mandala

Distance: 3 km

Puja Mandala is a cultural complex that showcases the religious diversity of Bali. It features several places of worship, including a mosque, a church, and Hindu temples. Visitors can explore the beautiful architecture and learn about the island’s rich cultural heritage.

5. Geger Beach

Distance: 4 km

Geger Beach is a hidden gem known for its tranquil atmosphere and stunning views. The beach is less crowded than others in the area, making it a perfect spot for relaxation. You can also enjoy snorkeling in the clear waters, where you’ll find vibrant marine life.

6. Museum Pasifika

Distance: 5 km

Museum Pasifika is dedicated to showcasing the art and culture of the Asia-Pacific region. The museum features a vast collection of artworks, including paintings, sculptures, and artifacts. It’s a great place to immerse yourself in the local culture and history.

7. Bali Nusa Dua Convention Center

Distance: 6 km

The Bali Nusa Dua Convention Center hosts various events, conferences, and exhibitions throughout the year. If you’re in Bali for business or a special event, this venue is conveniently located near the resort.

8. Tanjung Benoa Water Sports

Distance: 7 km

Tanjung Benoa is famous for its water sports activities, including jet skiing, parasailing, and banana boat rides. It’s a short drive from the resort and offers a fun-filled day for adventure seekers and families alike.

9. Uluwatu Temple

Distance: 20 km

Uluwatu Temple is one of Bali’s most iconic sea temples, perched on a cliff overlooking the ocean. The temple is famous for its stunning sunset views and traditional Kecak dance performances held in the evening. It’s a must-visit for anyone looking to experience Bali’s spiritual side.

10. Seminyak Beach

Distance: 25 km

Seminyak Beach is known for its vibrant nightlife, trendy beach clubs, and upscale dining options. It’s a bit further from the resort but worth the trip for those looking to experience Bali’s lively atmosphere. Enjoy sunset cocktails at one of the beach clubs or explore the boutique shops in the area.

Tips and Tricks for Staying at The Apurva Kempinski Bali

Tips During Your Stay

To make the most of your stay at The Apurva Kempinski Bali, consider booking spa treatments in advance, especially during peak seasons. Take advantage of the resort’s concierge services to arrange excursions or transportation. Don’t forget to explore the resort’s various dining options and try local dishes!

Tips for Enjoying Hotel Facilities

Make sure to explore all the unique facilities the resort has to offer. Spend a day lounging by the infinity pools, enjoy a sunset cocktail at the beach bar, and indulge in a spa day. Participate in any cultural activities or workshops offered by the resort to enhance your experience.

Why Book The Apurva Kempinski Bali on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options at The Apurva Kempinski Bali, catering to all budgets and preferences. Whether you’re looking for a luxurious villa or a cozy room, you’ll find the perfect fit for your stay.

Easy and Flexible Payment Options

With Traveloka, you can choose convenient payment options, including Pay at Hotel and PayLater. This flexibility allows you to manage your travel budget effectively while enjoying your stay without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more, you can enjoy exclusive discounts and rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at The Apurva Kempinski Bali. These reviews provide valuable insights and help you make informed decisions about your stay, ensuring you have the best experience possible.

With all these advantages, there’s no reason not to choose The Apurva Kempinski Bali for your next getaway. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in The Apurva Kempinski Bali

Bar, Cafe and Lounge The Apurva Kempinski Bali
Bar, Cafe and Lounge
Swimming Pool The Apurva Kempinski Bali
Swimming Pool
Entertainment Facility The Apurva Kempinski Bali
Entertainment Facility
Fitness Center The Apurva Kempinski Bali
Fitness Center
Functional Hall The Apurva Kempinski Bali
Functional Hall

Things to Do

  • Beach cabanas
  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Waterslide

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Winery

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Beach volleyball
  • Canoeing
  • Fitness center

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Shopping center shuttle
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Shops

Kids and Pets

  • Babysitting
  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Apurva Kempinski Bali

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Kempinski has always taken guest safety and well-being as our top priority in regards to strict public area sanitation as well as food safety and hygiene standards. As part of our pro activeness in monitoring the evolving Covid-19 situation, guidance and recommendations issued by our government, we have adopted several precautionary measures as below: Upon your arrival: • Baggage are disinfected upon arrival at the airport/Porte cochere • Body temp measurement upon arrival at the resort is required or at the airport by the Airport Representative when hotel transportation is arranged • Upon check-in, guest will receive Health and Hygiene Declaration Forms • All guests travelling to Bali are advised to present a COVID-19 test certificate (2x24 hours PCR test OR 1x24 hours Rapid antigen before flight) based on updated Government regulation • Guests are required to wear masks when entering the property and at the dining area • Vendor from outside the resort, which include food delivery from outside are restricted • Guests are requested not to bring food from outside the resort • Service for reheating food is discontinued during the pandemic • In line with the guidance of World Health Organization, local health authorities and ‘Kempinski White Glove’ procedures, our team member who is in direct contact with the guest will use mask and gloves

Smoking

Smoking is prohibited in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Apurva Kempinski Bali
475
Number of floors in The Apurva Kempinski Bali
4
Another facilities in The Apurva Kempinski Bali
Beach cabanas, Beach sun loungers, Beach towel, Beach umbrella, Children play area

Frequently asked question in The Apurva Kempinski Bali

What are available facilities at The Apurva Kempinski Bali?
There are top facilites at The Apurva Kempinski Bali such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Apurva Kempinski Bali?
The standard check-in time at The Apurva Kempinski Bali is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Apurva Kempinski Bali provide breakfast?
Yes, The Apurva Kempinski Bali provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Apurva Kempinski Bali

Traveloka (1.675)
Other sources (516)
8,9
Very Good
From 1.675 reviews
Provided by travelers on
Cleanliness

9,4

Room Comfort

9,3

Meal

9,1

Location

9,1

Service and Facilites

9,3

People often mention about The Apurva Kempinski Bali
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Ukuran Kamar (34)
Kamar Mandi (34)
Suasana (32)
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Rasa (29)
Lingkungan Sekitar (26)
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Traveler Reviews The Apurva Kempinski Bali

Number of reviews per page
20
40
Customer reviews
N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
It was great, and the hotel staff were very friendly.
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Accommodation's Reply
18 Jul 2025
Dear valued guest, Thank you for staying at The Apurva Kempinski Bali and for your positive review. We look forward to your next visit. Best regards, The Apurva Kempinski Bali
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I suggest this hotel provide banana boat, para sailing etc in the beach
1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Valued Guest, Thank you for your valuable suggestion regarding the inclusion of banana boat and parasailing activities at our beach. We appreciate your input and will certainly consider it as we continuously strive to enhance our guest experience. Warm regards, The Apurva Kempinski Bali
N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff were very friendly and never disappointed us, not even a little bit.
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for your wonderful review! We're absolutely delighted to hear that our team's friendliness consistently impressed you throughout your stay. We look forward to welcoming you back to The Apurva Kempinski Bali. Warm regards, The Apurva Kempinski Bali
Achmad d. z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
an unforgettable experience, the view is really great
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for your wonderful review! We're absolutely thrilled to hear that your experience with us was unforgettable and that you so highly appreciated our magnificent views. We look forward to welcoming you back for another memorable stay. Warm regards, The Apurva Kempinski Bali
dianti p. a. n.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Unforgettable experience🥰😇🥳
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your wonderful feedback! We are thrilled to hear that you had an unforgettable experience with us. We look forward to welcoming you back to Kempinski Bali soon. Sincerely, The Apurva Kempinski Bali
dianti p. a. n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Bring your family on vacation, take 3 rooms at this hotel, an unforgettable experience for sure 🥰😇
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your wonderful review! We are delighted to hear that your family holiday with three rooms at our hotel created such an unforgettable experience. It brings us immense joy to know that you had such a memorable stay. We look forward to welcoming you and your family back to Kempinski Bali in the future. Sincerely, The Apurva Kempinski Bali
Junroy G. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
My family and I had a very pleasant experience when we stayed 2 nights at Apurva Kempinski Bali. Beautiful view, clean, comfortable hotel, good service and friendly staff.
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+5
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Thank you so much for your review! We're absolutely delighted to hear that you and your family had a very enjoyable experience during your 2-night stay at The Apurva Kempinski Bali. It's wonderful to know you appreciated the beautiful views, the hotel's cleanliness and comfort, and the excellent service from our friendly staff. We hope to welcome you and your family back for another equally memorable experience in the future! Warm regards, The Apurva Kempinski Bali
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Ocsyanti P. A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
All was good they give me a surprise for honeymoon🥰
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Accommodation's Reply
03 Jul 2025
Dear Valued Guest, Thank you for your wonderful feedback! We are absolutely delighted to hear that everything was good during your stay and that we could add a special surprise to your honeymoon. It was our pleasure to make your celebration even more memorable. We truly appreciate you choosing The Apurva Kempinski Bali for such a significant occasion. We hope to welcome you back again very soon! Warm regards, The Apurva Kempinski Bali
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Top according to the name of the hotel, The Apurva..........
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Valued Guest, We hope to welcome you back again very soon! Warm regards, The Apurva Kempinski Bali
L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Everything must have a reservation.
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for your feedback. We understand that our reservation system for certain facilities requires advance booking, which helps us ensure a smooth and enjoyable experience for all our valued guests. We appreciate your understanding and hope this did not detract from your overall visit. We look forward to welcoming you back. Warm regards, The Apurva Kempinski Bali
I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Best hotel ever and the ambiance [is] ] really good.
1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for your truly wonderful feedback! We are absolutely thrilled to hear you consider us the "best hotel ever" and that you enjoyed our ambiance so much. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another exceptional experience! Warm regards, The Apurva Kempinski Bali
E***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was a pleasure to stay here, comfortable.
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for your kind review! We are absolutely delighted to hear that you had a very pleasant and comfortable stay with us. Your positive feedback is truly appreciated. We hope to have the pleasure of welcoming you back for another wonderful experience in the future. Warm regards, The Apurva Kempinski Bali
MiaK ..
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was our second stay in this amazing hotel, although it was more crowded than our previous stay, the staff still made sure that the service quality did not decrease. Always a nice place to escape and have a vacation with no need to go out of the hotel grounds for activities for both children and adults, as there is a variety of restaurants and activities to choose from.
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Accommodation's Reply
19 Jun 2025
Dear Valued Guest, We're thrilled to hear you enjoyed your second stay at our hotel! It's wonderful to know that even with more guests, our team maintained the high level of service you've come to expect. We're delighted that you find our hotel a perfect escape with plenty of activities and dining options for all ages right on the grounds. We look forward to welcoming you back for another relaxing vacation! Warm regards, The Apurva Kempinski Bali
T***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Overall Very Good, it's just that the check in time yesterday was quite long, around 1.5 to 2 hours because we checked in for 9 rooms because according to the hotel's information, many were late check outs and full because it was a holiday and luggage delivery was also delayed even though we had WA long ago to confirm the availability of rooms and the group's arrival plan beforehand, but for the inconvenience, the hotel gave more compliments as an apology and was served directly by the Duty Manager. Hopefully in the future it will be further improved and for bookings of more rooms, it is better to be able to confirm the certainty of the check in time directly so that the hotel can prepare better. Best regards
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, Thank you for your valuable feedback. We're pleased to know your overall experience was very satisfactory. We sincerely regret the extended wait time during your group's check-in for nine rooms, as well as the delay in luggage delivery. We understand this was an inconvenience, despite your advance communication regarding arrival and room requirements. While the high holiday occupancy and late departures contributed, we're glad our Duty Manager could personally assist and offer additional amenities as an apology. Your suggestion to confirm precise check-in times for larger bookings is greatly appreciated and will aid our preparations for future group arrivals. We aim for a more seamless process on your next visit. Warm regards, The Apurva Kempinski Bali
V***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
A wonderful vacation here, everything was very good, the staff was very enthusiastic. When I checked out, I forgot something and the hotel quickly returned it to me. The service here is very good, I will recommend it to friends and will come back here again.
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2 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Valued Guest, We're absolutely delighted you experienced a splendid getaway with us! It’s fantastic to know that every aspect of your stay was exceptional and our team's dedication left a positive impression. We're also pleased we could promptly facilitate the return of your misplaced item. Thank you for commending our service; your recommendation is genuinely valued, and we eagerly await your next visit! Warm regards, The Apurva Kempinski Bali
E***z
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
Unpleasant impression at check out. It was very unfair treatment of the hotel staff when we were terrorized back and forth to immediately check out but were hampered by the length of time the pick-up officer never came to the room. Yes, once I left the room while all the suitcases were still in the room. Once the items were picked up from the room, it turned out that they were not immediately sent to the front lobby because they were still waiting for other officers to pick up from the tower where our room was located.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, Thank you for sharing your recent check-out experience. We sincerely regret the inconvenience and frustration you encountered due to delays with luggage pick-up from your room and its subsequent transfer to the lobby. We understand this made your departure less than ideal, and we apologize for the repeated check-out reminders while your belongings were still in your room. This is certainly not the seamless experience we aim to provide. Your feedback is crucial, and we're addressing these points with our team to ensure a more efficient and timely service for all guests, particularly during busy periods. We hope to have the opportunity to offer you a much smoother experience on a future visit. Warm regards, The Apurva Kempinski Bali
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Anita R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Fast check-in process, all staff are very friendly. Comfortable hotel atmosphere. The room is also big, clean, and fragrant. And I tried the Koral restaurant too. Overall it's delicious, very comfortable for a staycation, no need to go anywhere because everything is in the hotel.
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+5
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, It's wonderful to hear you had such a fantastic staycation with us! We're thrilled you experienced a speedy check-in and found all our staff to be incredibly friendly. We're delighted you enjoyed the comfortable hotel atmosphere, along with your spacious, clean, and fragrant room. It's also great to know you had a positive experience at Koral Restaurant. We designed our hotel to be a complete escape, and we're so happy you felt no need to leave, finding everything you desired right here. Thank you for your kind words! We hope to welcome you back for another relaxing stay. Warm regards, The Apurva Kempinski Bali
SANI P. P.
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Leisure
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10,0
/10
Reviewed 8 week(s) ago
It was an amazing experience staying in this hotel. Everything was perfect, great 👍
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, We're absolutely delighted to hear you had an amazing experience and found everything perfect during your stay! Thank you for your wonderful feedback. We look forward to welcoming you back again soon. Warm regards, The Apurva Kempinski Bali
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Yoko F.
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Staycation
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8,6
/10
Reviewed 8 week(s) ago
overall this hotel for me its about 8/10 ad smell near the pool because the filter is not working properly. hotel facilities are okay. food just fine. my expectation book seaview was suck coz i can only see tree everywhere.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, Thank you for your feedback; we're glad to hear your overall experience merited an 8/10. We sincerely apologize for the unpleasant smell you noticed near the swimming pool. We're addressing the filtration system promptly to ensure our facilities are consistently maintained. We also regret that your ocean view accommodation did not meet your expectations due to an obstructed vista. We understand this was disappointing and are reviewing our room descriptions to better align with guest perceptions. Your comments on our amenities and dining options are also noted. Your candid assessment is invaluable as we continuously identify areas for enhancement. We hope for the opportunity to provide you with a truly exceptional stay on your next visit. Warm regards, The Apurva Kempinski Bali
F***s
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Business
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9,1
/10
Reviewed 10 week(s) ago
It's really great!!!! Tomorrow if I play again, I'll come back again 🙏🏻
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your fantastic feedback! We are absolutely thrilled to hear that you had such a great experience and that you plan to return on your next visit to Bali. We look forward to welcoming you back to Kempinski Bali soon! Sincerely, The Apurva Kempinski Bali
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