The Grantage Hotel & Sky Lounge

Hotels
Preferred Partner
8,4
/10
Very Good
1.688 reviews

What Guests Say About Their Stay

Room Space (79)
Staff Friendliness (55)
Bedroom (54)
Hotel Area (52)
A***i
9,4
/ 10
Friendly staff, good service and all facilities.
Michael A.
8,5
/ 10
The amenities are all nice, the food is tasty and safe
Sofiah I.
9,7
/ 10
Clean, clean, comfortable, good food ..
Hanri sitanaja
8,5
/ 10
Nice and clean .. Convenience is great ..
HANIFATUL M. A.
10,0
/ 10
Comfortable, accessible, good food, clean, complete
In the Area
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Kav. Commercial, Jalan Boulevard Utara Lot II No. 9 BSD City, Serpong, Tangerang Selatan, Banten, Indonesia, 15331

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Spacious Room Service
All-You-Can-Eat Breakfast
Located in Quiet Neighborhood
Staying at The Grantage Hotel & Sky Lounge is a good choice when you are visiting BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Grantage Hotel & Sky Lounge

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Kav. Commercial, Jalan Boulevard Utara Lot II No. 9 BSD City, Serpong, Tangerang Selatan, Banten, Indonesia, 15331
Lobby The Grantage Hotel & Sky Lounge
Lobby 2 The Grantage Hotel & Sky Lounge

Discover More About The Grantage Hotel & Sky Lounge

About The Grantage Hotel & Sky Lounge

Nestled in the vibrant region of Banten, The Grantage Hotel & Sky Lounge offers a unique blend of luxury and comfort, making it an ideal choice for both leisure and business travelers. This modern hotel is designed to cater to the needs of its guests, providing a serene escape from the hustle and bustle of everyday life. With its stunning architecture and contemporary interiors, The Grantage Hotel stands out as a premier destination for those seeking a memorable stay.

The hotel features a variety of well-appointed rooms and suites, each equipped with modern amenities to ensure a comfortable experience. Guests can enjoy breathtaking views of the surrounding landscape from their rooms, especially from the Sky Lounge, which is a highlight of the hotel. The Sky Lounge offers a perfect setting for relaxation, socializing, or simply enjoying a drink while taking in the panoramic views of Banten.

One of the standout features of The Grantage Hotel is its commitment to providing exceptional service. The staff is dedicated to ensuring that every guest feels welcomed and valued, offering personalized assistance to meet individual needs. Whether you require help with your luggage, recommendations for local attractions, or assistance with booking tours, the friendly staff is always ready to help.

In addition to its luxurious accommodations, The Grantage Hotel & Sky Lounge boasts a range of facilities designed to enhance your stay. Guests can indulge in delicious culinary experiences at the on-site restaurant, which serves a variety of local and international dishes. For those looking to unwind, the hotel also features a swimming pool, fitness center, and spa services, ensuring that you can relax and rejuvenate during your visit.

Moreover, The Grantage Hotel is strategically located, making it easy for guests to explore the surrounding area. With numerous attractions, shopping centers, and cultural sites nearby, you’ll find plenty to do during your stay. Whether you’re traveling for business or pleasure, The Grantage Hotel & Sky Lounge is the perfect base for your adventures in Banten.

Why You Should Stay at The Grantage Hotel & Sky Lounge

Choosing The Grantage Hotel & Sky Lounge for your stay in Banten comes with numerous advantages. First and foremost, the hotel’s prime location allows easy access to various attractions, making it convenient for sightseeing. Additionally, the luxurious accommodations and top-notch amenities ensure that you have a comfortable and enjoyable experience.

The hotel’s Sky Lounge is another compelling reason to stay here. It’s not just a place to grab a drink; it’s an experience in itself. The stunning views and relaxing atmosphere make it a perfect spot for unwinding after a long day of exploring or meetings. Plus, the attentive staff is always on hand to cater to your needs, ensuring that your stay is as pleasant as possible.

Best Time to Stay at The Grantage Hotel & Sky Lounge

The best time to visit The Grantage Hotel & Sky Lounge largely depends on your preferences. If you enjoy warm weather and outdoor activities, consider visiting during the dry season, which typically runs from May to September. This period offers plenty of sunshine and is ideal for exploring the nearby attractions.

However, if you prefer a quieter experience with fewer crowds, consider visiting during the shoulder seasons of April or October. During these months, you can still enjoy pleasant weather while avoiding the peak tourist rush. Regardless of when you choose to visit, The Grantage Hotel & Sky Lounge promises a memorable stay.

Transportation and Accessibility

Access to the Airport

The Grantage Hotel & Sky Lounge is conveniently located near major transportation hubs, making it easy for guests to access the hotel from the airport. The nearest airport is Soekarno-Hatta International Airport, which is approximately 30 kilometers away. Guests can opt for various transportation options, including taxis, ride-sharing services, or airport shuttles, ensuring a hassle-free journey to the hotel.

Public Transportation

For those who prefer public transportation, the hotel is well-connected to the local transit system. Banten has a network of buses and trains that can take you to various destinations within the region. The hotel staff can provide information on the best routes and schedules, making it easy for you to explore the area without the need for a car.

Unique Facilities at The Grantage Hotel & Sky Lounge

1. Sky Lounge

The Sky Lounge is undoubtedly one of the most unique features of The Grantage Hotel. Offering stunning panoramic views of Banten, it’s the perfect place to unwind with a cocktail or enjoy a meal while soaking in the scenery. The ambiance is sophisticated yet relaxed, making it an ideal spot for both social gatherings and quiet evenings.

2. On-Site Restaurant

The hotel’s on-site restaurant serves a diverse menu that caters to various tastes. From local Indonesian dishes to international cuisine, there’s something for everyone. The chefs use fresh, locally sourced ingredients to create delicious meals that will satisfy your palate.

3. Swimming Pool

The Grantage Hotel features a beautiful swimming pool where guests can relax and cool off. Surrounded by lush greenery, it provides a tranquil escape from the hustle and bustle of the city. Whether you want to take a refreshing dip or lounge by the poolside with a good book, this facility is a great addition to your stay.

Nearby Attractions at The Grantage Hotel & Sky Lounge

1. Tanjung Lesung Beach

Located approximately 40 kilometers from The Grantage Hotel & Sky Lounge, Tanjung Lesung Beach is a stunning destination known for its white sandy shores and crystal-clear waters. This beach is perfect for sunbathing, swimming, and various water sports, making it a popular spot for both locals and tourists.

2. Ujung Kulon National Park

About 60 kilometers away, Ujung Kulon National Park is a UNESCO World Heritage Site and home to the endangered Javan rhinoceros. The park offers a unique opportunity to explore Indonesia’s natural beauty, with lush rainforests, diverse wildlife, and pristine beaches. Guided tours are available for those looking to immerse themselves in the park’s rich biodiversity.

3. Krakatau Volcano

Roughly 70 kilometers from the hotel, the Krakatau Volcano is an iconic landmark with a fascinating history. Visitors can take boat tours to explore the surrounding islands and learn about the volcanic activity that shaped the region. The views of the volcano and the surrounding waters are breathtaking, making it a must-visit attraction.

4. Anyer Beach

Just 30 kilometers from The Grantage Hotel, Anyer Beach is another beautiful coastal destination. Known for its stunning sunsets and vibrant beach atmosphere, it’s a great place to relax, enjoy water sports, or indulge in fresh seafood at local restaurants. The beach is family-friendly and offers various activities for all ages.

5. Carita Beach

Located about 35 kilometers away, Carita Beach is famous for its calm waters and scenic views. It’s an excellent spot for swimming, snorkeling, and enjoying beachside activities. The beach is lined with resorts and eateries, making it a convenient destination for a day trip.

6. Banten Grand Mosque

Approximately 25 kilometers from the hotel, the Banten Grand Mosque is a stunning architectural marvel. This mosque is one of the largest in Indonesia and features beautiful Islamic designs. Visitors can explore the mosque and learn about its historical significance in the region.

7. Surosowan Palace

Located around 30 kilometers away, Surosowan Palace is a historical site that dates back to the Sultanate of Banten. The ruins of the palace offer a glimpse into the region’s rich history and culture. Guided tours are available to provide insights into the palace’s significance and the stories behind its architecture.

8. Cilegon Industrial Area

For those interested in industrial tourism, the Cilegon Industrial Area is about 20 kilometers from the hotel. This area is known for its steel manufacturing and industrial activities. Visitors can take guided tours to learn about the processes involved in steel production and the economic impact of the industry in the region.

9. Anyer Lighthouse

Situated approximately 30 kilometers from The Grantage Hotel, the Anyer Lighthouse is a historic landmark that offers stunning views of the coastline. Visitors can climb to the top of the lighthouse for panoramic views of the surrounding area, making it a great spot for photography enthusiasts.

10. Taman Nasional Banten

About 50 kilometers away, Taman Nasional Banten is a beautiful national park that showcases Indonesia’s diverse flora and fauna. The park offers various hiking trails, birdwatching opportunities, and the chance to see unique wildlife in their natural habitat. It’s a perfect destination for nature lovers and adventure seekers.

Tips and Tricks for Staying at The Grantage Hotel & Sky Lounge

Tips During Your Stay

To make the most of your stay at The Grantage Hotel & Sky Lounge, consider these tips. First, take advantage of the hotel’s concierge services to plan your daily activities. They can provide valuable insights and recommendations for local attractions and dining options. Additionally, don’t hesitate to ask the staff for any special requests or needs you may have; they are there to ensure your comfort.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities the hotel has to offer. Spend some time at the Sky Lounge, especially during sunset, for a truly magical experience. Also, take advantage of the fitness center and spa services to maintain your wellness routine while traveling. Lastly, don’t forget to try the on-site restaurant’s specialties; you won’t be disappointed!

Why Book The Grantage Hotel & Sky Lounge on Traveloka

Extensive Accommodation Options

When you book The Grantage Hotel & Sky Lounge through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively. Additionally, with the PayLater feature, you can enjoy your stay now and pay later, making it easier to plan your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you accumulate points, you can unlock discounts, exclusive offers, and other rewards that enhance your travel experience. It’s a great way to make the most of your bookings!

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at The Grantage Hotel & Sky Lounge. These reviews provide valuable insights into the hotel’s services, amenities, and overall guest experiences. Reading real guest feedback can help you make informed decisions and set realistic expectations for your stay.

With all these advantages, there’s no reason not to choose The Grantage Hotel & Sky Lounge for your next trip to Banten. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in The Grantage Hotel & Sky Lounge

Bar, Cafe and Lounge The Grantage Hotel & Sky Lounge
Bar, Cafe and Lounge
Fitness Center The Grantage Hotel & Sky Lounge
Fitness Center
Lobby The Grantage Hotel & Sky Lounge
Lobby
Accommodation Services The Grantage Hotel & Sky Lounge
Accommodation Services
Exterior The Grantage Hotel & Sky Lounge
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard with drinks
  • Gala dinner
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Terrace

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • PRINTER
  • Projector

Transportation

  • Secure parking
  • Valet parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Grantage Hotel & Sky Lounge

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Atau Pasport. The required documents can be in the form of soft copy.

General Check-in Instructions

Anda mungkin diminta untuk menunjukkan tanda pengenal resmi yang dikeluarkan pemerintah pada saat check-in. Permintaan khusus terkait jenis dan tipe kamar akan disesuaikan pada ketersediaan hotel pada saat check-in. Hotel mungkin mengenakan biaya tambahan untuk setiap orang dewasa tambahan setelah kapasitas maksimum kamar yang dipesan ( tidak berlaku untuk anak-anak).
#English You may be asked to show valid government-issued identification upon check-in. Special requests regarding the type and type of room will be adjusted to hotel availability at check-in. The hotel may charge an additional fee for each additional adult beyond the maximum capacity of the room booked (not applicable for children).
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Grantage Hotel & Sky Lounge
75
Number of floors in The Grantage Hotel & Sky Lounge
7
Another facilities in The Grantage Hotel & Sky Lounge
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in The Grantage Hotel & Sky Lounge

What are available facilities at The Grantage Hotel & Sky Lounge?
There are top facilites at The Grantage Hotel & Sky Lounge such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Grantage Hotel & Sky Lounge?
The standard check-in time at The Grantage Hotel & Sky Lounge is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Grantage Hotel & Sky Lounge provide breakfast?
Yes, The Grantage Hotel & Sky Lounge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Grantage Hotel & Sky Lounge

8,4
Very Good
From 1.688 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,3

Location

8,6

Service and Facilites

8,4

People often mention about The Grantage Hotel & Sky Lounge
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Bedroom (55)
Room Space (47)
Bathroom (47)
Ambiance (40)
Staff Friendliness (39)
Distance to City Center (37)
Surroundings (37)
Accessibility (37)
Hotel Area (37)
Check-in/out Time (34)
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Traveler Reviews The Grantage Hotel & Sky Lounge

Number of reviews per page
20
40
Customer reviews
Martha Y. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
hotel staff is friendly and very helpful
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S***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 day(s) ago
Thank you for your service and hospitality
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Martha Y. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
hotel staff are friendly and always helpful
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Shintia O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 1 week(s) ago
This is the first time I checked in at a hotel, suddenly someone else entered the room because the room status had not been changed in the system because the room was already occupied, luckily I was dressed.. what would have happened if I wasn't dressed and someone suddenly entered the room.. I will never go to this hotel again.. even though the facilities are quite good, the food during breakfast is delicious and has a lot of variety..
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. Shintia O. Warm greetings from The Grantage Hotel & Sky Lounge. First of all, we would like to express our deepest apologies for the inconvenience you experienced while staying with us. We deeply regret the unexpected incident where another guest was able to enter an occupied room due to an error in the room status recording system. We understand that this incident was not only surprising but also very disruptive to your privacy and comfort. This clearly does not reflect the standard of service and security that we always strive to provide to every guest. In response to this incident, we have conducted a thorough internal evaluation and taken corrective steps to ensure that similar incidents will not recur in the future. Our team at the front office has also been re-briefed on the importance of accuracy and coordination in the check-in process and room data management. We greatly appreciate your appreciation of the facilities and quality of food that we serve. However, we are also very aware that excellent service must be accompanied by a sense of security and comfort during your stay. Once again, we apologize for this unpleasant incident. We sincerely hope to be given a second chance to provide a much better stay experience and in accordance with your expectations. Sincerely, The Grantage Hotel & Sky Lounge Management. E-Commerce
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Lilis K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
strategic location close to everywhere, spacious and clean rooms, friendly staff.
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2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mrs. Lilis, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for your positive review and high marks. We are very pleased to know that you enjoyed your stay with us, especially regarding our strategic location, the comfort of the spacious and clean rooms, and the friendliness of our staff. Reviews like this are the motivation for our entire team to continue to provide the best service to every guest who comes. Your satisfaction is our top priority, and we greatly appreciate the time you have taken to share your pleasant experience during your stay from April 15-17, 2025. We look forward to your next visit and will certainly always strive to provide a more memorable experience at every opportunity. Sincerely, The Grantage Hotel & Sky Lounge Management. E-Commerce
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S***e
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Love it. Weekends are always full. Thanks!
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Accommodation's Reply
05 May 2025
Dear Mr./Mrs. S*e, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for taking the time to give us a great review and rating for your stay on April 26-27, 2025. We are very happy to know that you enjoyed your weekend stay with us. The enthusiasm of guests like you is what makes our weekends always full and lively with a warm atmosphere. We will continue to strive to improve the quality of service and comfort so that every visit you make is even more enjoyable. See you again on your next visit — we look forward to welcoming you! Sincerely, The Grantage Hotel & Sky Lounge Management. E-Commerce
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
It is quite comfortable for a break in the city. With good bath tube and hot water facilities, it can further support a relaxing break.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. Y*i, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for giving us a positive review and a proud rating for your stay experience on April 18-19, 2025. We are very pleased to know that you felt comfortable resting with us, and that our bathtub and hot water facilities can support quality relaxation time. Guest satisfaction and comfort are our top priorities, and feedback like this means a lot to motivate us to continue to provide the best service. We hope to welcome you back in the near future with an equally pleasant experience. Best regards, The Grantage Hotel & Sky Lounge Management. E-Commerce.
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A***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The room is nice, spacious, clean and comfortable.
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4 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. A*a, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for sharing your positive review and giving high marks for your stay experience on April 8-9, 2025. We are very happy to hear that you are satisfied with the comfort of the room we provide - from cleanliness, spaciousness, to the supportive atmosphere for resting. This is a motivation for us to continue to maintain and improve the quality of services and facilities. We look forward to the opportunity to welcome you back in the future with an equally pleasant experience. Best regards, The Grantage Hotel & Sky Lounge Management.
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Stevani W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The food is okay, but it's not a buffet, just a la carte because the number of rooms staying is less than 10, but the food is okay.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mrs. Stevani W., Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for taking the time to give a good review and rating for your stay on April 14-15, 2025. We are pleased to know that you were still satisfied with our food even though it was served à la carte because the number of guests staying did not reach the minimum limit for buffet service. We implement this policy to maintain the quality and freshness of the dishes we serve. Your input is highly appreciated and will be used as evaluation material to improve the flexibility and comfort of our services in the future. We look forward to welcoming you back on your next visit and providing a more memorable experience. Best regards, The Grantage Hotel & Sky Lounge Management
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D***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Great service and worth it price.
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Accommodation's Reply
05 May 2025
Dear Mr./Mrs. D*a, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for your brief but meaningful review and the perfect score you gave for your stay on April 15-16, 2025. We are very pleased to know that you are satisfied with the service we provide and that the price offered is in accordance with the quality received. The satisfaction of guests like you is the greatest motivation for our entire team to continue to maintain and improve service standards. We hope to welcome you back in the near future with the same or even better experience. Best regards, The Grantage Hotel & Sky Lounge Management
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The hotel is clean, with a cheap price, there is a bathtub. The service is also fast.
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2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. P*i, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for your positive review and good rating for your stay on April 12-13, 2025. We are very pleased to know that you are satisfied with the cleanliness of the hotel, the available bathtub facilities, and the speed of service from our team. This kind of satisfaction is our motivation to continue to provide the best service at an affordable price. We hope to welcome you back on your next visit and provide an even more memorable experience. Best regards, Management of The Grantage Hotel & Sky Lounge.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
Nice, good experience. But unfortunately can't add extra bed.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. R*y, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for sharing your experience and giving a good rating for your stay on April 11-13, 2025. We are glad to know that you had a pleasant experience during your stay at our hotel. However, we also apologize for the inconvenience related to the unavailability of additional extra beds. This may be due to the limited room types or maximum capacity set for the comfort and safety of guests. We greatly appreciate your input and will be used as material for our future evaluation in order to provide more flexible solutions for guest needs. We hope to welcome you back again at another time with more optimal service. Best regards, Management of The Grantage Hotel & Sky Lounge
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 4 week(s) ago
Previously, I checked in a non-smoking room, it was clean and comfortable. The second time I checked in, I chose the smoking room. The towels were stuffy and the blankets were dirty, as if they hadn't been washed. The bathtub was dirty, slippery, lots of dust on my body, itchy red bumps made me regret it 😔🙈
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2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. S*i, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for taking the time to review and share your stay experience on April 8-9, 2025. We appreciate any feedback from guests, both positive and constructive criticism, as evaluation material for improving our services in the future. We are very sorry to hear that your second visit did not meet your expectations, especially regarding the uncomfortable condition of the smoking room, with towels and blankets that looked unclean, and a dirty and slippery bathtub. We are also concerned about the skin reaction that you experienced and apologize for the inconvenience caused. This clearly does not reflect the cleanliness and service standards that we have set. We have submitted this report to the housekeeping team and operational management for immediate follow-up, including a thorough evaluation of the special cleaning procedures in the smoking room so that similar incidents do not happen again. Once again, we express our deepest apologies. We sincerely hope to be given the opportunity to welcome you back and provide a much better stay experience in accordance with the standards that we uphold. Best regards, The Grantage Hotel & Sky Lounge Management.
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
Reception slow, food salty, room a bit dirty
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. F*i, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you for your review and rating of your stay on April 6-7, 2025. We greatly appreciate any feedback you provide, as it helps us to continuously improve the quality of our services. We are very sorry to learn that the receptionist service you received was not up to your expectations, and the food served was too salty. We also understand your concerns regarding the inadequate cleanliness of the room. This clearly does not reflect the standard of service we strive for. We have forwarded this feedback to the relevant team to immediately evaluate and make improvements, especially in terms of the speed of receptionist service, the quality of food taste, and the cleanliness of the room. We are committed to ensuring that similar incidents do not recur in the future. Once again, we apologize for the inconvenience you experienced, and we look forward to welcoming you back with a more satisfying experience. Best regards, The Grantage Hotel & Sky Lounge Management
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The interior of the room is really nice, complete amenities including cotton buds and shaving cream, there is also a bathtub, water heater and wifi, check-in time is a bit long because of the queue, the receptionist seems confused but friendly. And check-out is really fast. So far I really like the design and cleanliness of the room. It's really worth it🤩🩷✨
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+3
2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. m*a, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you very much for your positive review and high marks after staying on April 6-7, 2025. We are very pleased to know that you are satisfied with the room interior, complete amenities, and the comfort of facilities such as bathtub, water heater, and WiFi. We also greatly appreciate your appreciation for the design and cleanliness of our rooms. Of course, your feedback regarding the check-in process that you experienced has been noted, and we will make sure to improve the coordination and speed up our receptionist service so that the check-in experience in the future is more efficient. We hope to continue to provide a satisfying stay experience that meets your expectations. Thank you for your great recommendation and support! Best regards, The Grantage Hotel & Sky Lounge Management.
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D***a
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Staycation
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8,4
/10
Reviewed 4 week(s) ago
Easy access, close to AEON. The room is quite spacious & clean. It's just that there are cockroaches in the bathroom. Thank you.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. D*a, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you very much for your review regarding your stay on April 6-7, 2025. We are glad to hear that you were satisfied with the easy access, the location close to AEON, and the cleanliness and spaciousness of the room. However, we are very sorry to hear that there were cockroaches in the bathroom that you encountered. We take this very seriously and have immediately reported this to the housekeeping team for immediate follow-up with more intensive cleaning and prevention to ensure guest comfort. We look forward to welcoming you back in the near future and providing a better stay experience that meets our standards. Best regards, The Grantage Hotel & Sky Lounge Management.
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A***i
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5,0
/10
Reviewed 4 week(s) ago
1. When I opened the door, cockroaches greeted me on the floor. 2. The bedsheets had lots of blood stains. Yellow pillowcases. Probably not changed by the Housekeeping team. Oh my. 3. Dirty toilet. 4. Lots of small cockroaches. 5. Used stirrer not changed. Hiyekkk. 6. Asked for an ashtray and was given a used ashtray. Oh my... I couldn't get angry anymore. I just laughed. 7. What does the RDM or HK do in a room that dirty????
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Accommodation's Reply
05 May 2025
Dear Mr./Mrs. A*i, Greetings from The Grantage Hotel & Sky Lounge. Thank you for your review regarding your stay on April 8-9, 2025. We greatly appreciate any feedback that you have provided, as it greatly helps us to continuously improve the quality of our services and facilities. We are very sorry to hear that you experienced a number of serious issues related to the cleanliness and comfort of your room. Incidents such as the presence of cockroaches, unclean bedsheets, poor toilet conditions, and equipment that was not replaced certainly do not reflect the standards that we set for each room in our hotel. We have forwarded this report to the housekeeping team and operational management to immediately conduct an evaluation and make necessary improvements. We will ensure that incidents like this do not recur and that each room is prepared more carefully in accordance with strict cleaning procedures. We greatly appreciate your patience and understanding in conveying this complaint and we apologize for the inconvenience you experienced during your stay. We hope to be given the opportunity to improve the quality of our services and provide a better experience on your future visits. Best regards, The Grantage Hotel & Sky Lounge Management
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P***i
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Staycation
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8,5
/10
Reviewed 4 week(s) ago
The first time I arrived there were no security guards or staff to help in the parking lot but fortunately it was still quiet. For the room type yesterday I took a deluxe suite, requested a king but got a twin but it was quite large and had been combined by the hotel. The AC was cold, the floor was not peeling, complete amenities, the refrigerator was cold so far what was feared did not happen like some of the reviews that had been read. There were no cockroaches or ants, the room was quite soundproof, and I slept soundly and soundly. If I may suggest, maybe the curtains can be replaced because they are starting to have holes and the bathtub also has an uneven surface because after soaking my child actually got wounds on his buttocks and it was sore and scarred until now. Next time for those who want to stay, I suggest it's better to just wear clothes so it's safer. So far I'm satisfied with my staycation here, hopefully some points can be improved in the future.
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Accommodation's Reply
05 May 2025
Rate it. 8.5. P*i. Stayed on April 04, 2025 - April 05, 2025. The first time I arrived, there were no security guards or staff to help in the parking lot but fortunately it was still quiet. For the room type yesterday, I took a deluxe suite, requested a king but got a twin but it was quite large and had been combined by the hotel. The AC was cold, the floor was not peeling, the amenities were complete, the refrigerator was cold so far what was feared did not happen like some of the reviews that had been read. There were no cockroaches or ants, the room was quite soundproof, and I slept soundly and soundly. If I may suggest, maybe the curtains can be replaced because they have started to have holes and the bathtub surface is not smooth because after soaking my child actually got wounds on his buttocks and it was sore and scarred until now. Next time for those who want to stay, I suggest it's better to just wear clothes so it's safer. So far, I'm satisfied with my staycation here, hopefully some points can be improved in the future.
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S***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Very nice hotel, will be back here for staycation with family
1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. S*i, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you very much for your positive review and high rating after staying on April 5-6, 2025. We are very happy to hear that you enjoyed your stay at our hotel and are planning to return with your family. We will always strive to provide the best service so that every visit of yours becomes more enjoyable and memorable. We look forward to welcoming you back for an amazing staycation. Sincerely, The Grantage Hotel & Sky Lounge Management
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N***a
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Staycation
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8,5
/10
Reviewed 5 week(s) ago
check in check out process was very quick. the room is quite spacious but the cleaness of the bedsheet was disappointed, smelly and stained. bathroom was okay.
1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. N*a, Warm greetings from The Grantage Hotel & Sky Lounge. Thank you very much for your review after staying on April 6-7, 2025. We are very pleased to know that you were satisfied with the fast check-in and check-out process and the comfort of the spacious room. However, we are very sorry to hear that the cleanliness of the bed linen did not meet your expectations. We apologize for this incident, as the cleanliness and comfort of the bed is our top priority. We have conveyed this issue to the housekeeping team for immediate follow-up and to ensure that similar incidents do not recur in the future. We look forward to welcoming you back with a better stay experience on your next visit. Best regards, The Grantage Hotel & Sky Lounge Management.
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Bar, Cafe and Lounge 4 The Grantage Hotel & Sky Lounge

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