Mercure Milano Solari

Friendly staff allowed us to check in early after an overnight flight and also offered us late check out. Location was excellent. Room was basic but comfortable.

We LOVED this hotel. A bit far from city center but walkable and tram accessible. Best breakfast on our whole trip. Will definitely go back to Milan AND stay at this hotel. Staff very friendly even with broken English. You pay for parking when u checkin, dont go looking for parking .

Lovely staff and a great room.

Air climatisé peu fonctionnel Hôtel très bien situé et accueillant!

We only stayed here for a couple nights, but we loved it! It’s outside of the chaotic hustle and bustle of downtown but with plenty of walkable amenities and restaurants. The staff was extremely friendly and helpful! Definitely would recommend staying here if you’re in Milan!

We left our bags with Mercure upon check out (including a backpack with a drink bottle, headphones, kindle and other electronics). We went out for breakfast and came back about 2 hours later. The backpack was socking wet as the bottle had been smashed and all our electronics drenched in water. We showed the reception staff to ask what happened who SHRUGGED and walked away. We stood in front of reception trying to salvage what we could out of our electronics. In the meantime, the 3 reception staff didn’t say a word to us, or offer us any sort of help.

Reasonably well located within walking distance (25 minutes) of the centre of Milan and connected by Metro which is 3 minutes away

Th worst!! I've stayed 3 times here on this trip, each time worse than the before. The air conditioning does not work properly, you can barely feel it. The sink splashes everywhere and the sink drainage does not work properly. The shower head is disgusting! And the safe broke down with no repairment for 2 nights. The wifi is soo slow And they watered-down our body soap so i had to step out of the shower for the hand soap and use it while freezing cold since u cant get the soaps out the wall

Horrible!! The air conditioner did not work The wifi did not work The sink did not work properly and splashed everywhere every time The shower head was dirty and ripped The safe was broken for 2 out of the 3 nights The hairdryer did not work And there was barely any light, the room and the bathroom were really dark, would not recommend!!

The service was great and the room was ok, but the AC was non existent and in July in 30 + weather thats not so good, also we had to take out the thing that filter the water on the sink since they wouldn't go down otherwise and the shower water pressure is not that good

Great stay. The staff was very friendly. The check in and check out was very smooth. I was nervous about the valet parking after reading some of the reviews however there was no problem at all. The room was nice and clean, it had a hair dryer, fridge with free bottles of water.

Not a good hotel! Staff were very unfriendly and rude for the most part (except the very nice guy at check-in). When I arrived, I checked in and found that my room had not been cleaned after the previous occupant. Eventually, I was given another room for the night but was told I would have to check-out by 10am to be moved to the correct room - unfortunately, at 10am this room was still not ready. I only had to wait 10 minutes for it to be cleaned but this is also a bit concerning aa it should take more than 10 minutes to properly clean a room. The room itself is fine but the air con did not work very well, there were ants on the floor and it clearly needs a good deep clean and refresh. Check-out was fine but I later realised I had left my (very expensive) engagement ring in the room - I returned to the hotel to collect it, initially I was not allowed back into the room to check for it even though I was told it had not been cleaned. I was only allowed to look in the room once the maid service had arrived - it was not there but once I was in the room, the bed had been stripped and the water bottle replaced - clearly someone had been in the room. My ring was nowhere to be found. I now have to make a police report. Overall, not a pleasant stay at all - would steer clear of this one.

Great room, clean and excellent staff. Our only minor comments are that the AC vent rattled a bit and the hair dryer did not work. Would definitely recommend to others.

It’s nice hotel with delicious breakfast and nice staff.

Great hotel, staff very helpful and friendly. Around a lots of pubs, restaurants, shops, coffee shops and night clubs

I liked everything about my stay here. The bed was comfortable, the room was very clean, and the bathroom was gorgeous. I especially enjoyed their wonderful buffet breakfast!

Overall our stay was good. The only issues in the room (we did not bring this up as personally we were not bothered, but others may be) were mainly that the maintenance seemed to be lacking, cleanliness was not an issue though. In our bathroom, we had a door with a broken lock so we had to leave it unlocked at all times, the shower door was damaged and didn’t fully shut meaning the floor was always considerably wet after shower usage, a floor tile was damaged in the middle of the shower causing the floor to be slightly unstable and the soap dispenser had been broken off the wall and then rested up against the hand rail instead of being attached back to the wall. We also had no working light on one side of the bed. On a more positive note, the hotel was in a good location within walking distance of the centre for most people, the bed was very comfortable and we had a nice balcony with an unexpected nice view over the courtyard. We only stayed for 2 nights so the issues mentioned above were not affecting us too much and didn’t impact the stay to the extent that we felt like we needed to change rooms, it would’ve just been nice for the hotel to be on top of the general maintenance a bit more, seeing as 5 different things were unsatisfactory in a small room. The cost of the stay was quite high when you factor in that we had a few damaged things in the room.

Great choice

Very good

Staff were so friendly, helpful and the room was very clean. Had everything I needed and was in a great location close to the metro station.