Gora Kansuiro

A short walk from the train station. Property was clean and maintained so well! Staff were so helpful and so friendly. Stayed in the Yuri room with the private on

Really interesting food and the baths were lovely

Great combination of traditional with contemporary features, albeit not perfect with either so expect rattling windows with wind, and not many electrical plugs, but just don’t expect perfection and you should be fine. Baths are not huge so i can foresee them getting crowded potentially, but our time was great. The private spa in our suite definitely was a huge plus. Food was excellent, somewhere between traditional and french.

There were four friends staying for 3 nights in Japanese style rooms and restaurant. We soon learned that sitting on rice mats for 1.5 hour dinner wasn’t suited to our old Western bones so for remaking 2 days we ate Western table and chairs and asked for additional futons for bedding. In all of this the staff were gracious and obliging at all times and went the extra mile to make us comfortable. The food was excellent and plentiful - too much food really but expertly prepared. The location was great, gardens beautiful, hot outdoor bath lovely. I have noting bad to say. However, there are 2 rooms in the inn that have toilet outside the room in hallway, one was called Take and the other I forget but they were next together. If this bothers you request to have rooms with toilet in room, not hallway, before you book . None of our 3 rooms had a shower in it, you have to use communal shower and hours are 6 to 9:30 am and then again in evening - so be aware.

Subtle and elegant.

Friendly, clean, beautiful property

The facilities were extremely outdated, and there had been no maintenance or proper dust cleaning. Just because the building is old doesn't mean it has to be dirty, but this was the first time in Japan that I encountered such a dirty place with a strong smell of mold and mildew. I read reviews saying the food was delicious, but it was far from that. The food only looks good in photos. The price was way too high, and I didn’t feel like staying there even for a single night, nor was I in the mood to enjoy the onsen. Don't be fooled by the photos.

Traditional ryokan experience at a fair price. We chose Gora Kansuiro because it was the cheapest traditional ryokan with a private onsen that we could find, and it did not disappoint. Staff are exceptionally kind and speak English quite well. Meals were massive and very good. Felt like they intentionally prepare more food than needed so that you can sample a wider variety of traditional dishes and you will be full even if you don't eat everything (and they are very understanding if you leave anything, as some of it will likely be a bit of a shock if you're new to traditional Japanese food). A few spiders in the bathroom and private bath area, but that should be expected for this kind of building. Futon beds are not the most comfortable but hats all part of the experience. Private bath is smaller than I expected based on the photos, but still plenty big enough. Shared baths are available and were empty when we went, probably because most of the rooms have a private bath anyways. The outdoor shared bath is lovely. Overall, one of the best and most memorable hotel stays of my life.

We loved our stay here, it was a perfect authentic experience at a well maintained, beautiful property. Yes, it is an older property, but it is very well cleaned and was exactly what we were looking for. As we weren’t used to sleeping on the floor, the first night was a little uncomfortable, but we doubled up futons the second night and it was great. The food gave us exposure to a lot of Japanese food we didn’t get to try on the rest of our trip, although it was slightly repetitive. Everything was very well cooked except the fish which was very dry. The grounds were AMAZING, so beautiful, including the outdoor onsens. The common bath seemed intimidating but really wasn’t and was tattoo friendly. The service was 10/10.

I loved this traditional inn! The service was outstanding and you really felt like you had stepped back in time. The people there take so much pride in ensuring you have a great stay. I loved the peaceful and calm surroundings. Our server in the dining room was amazing.

Amazing experience to live in a century old Japanese Ryokan with an onsen

I ended my 2 week stay in Japan here and it was the best decision ever. The staff treated us with exceptional service. The property was spectacular. I enjoyed the garden and outdoor hot spring! I also had a private bath which I highly recommend. I also had their traditional dinner and breakfast which was amazing. I hope to be back. Thank you.

We had two nights in this classic old ryokan. It is one of the oldest in Gora with a long history, and the place exudes history and classic Japanese history. The staff was superb, and the food was fantastic. The onsens were relaxing. The ryokan has a large private forest garden and depending on the route taken can be seen in 13 mins or an hour. It was amazing. We woukd definately stay again, and what appealed to us was the classic old school nature of the place, with plenty of aged patina to the property. Despite its age it is well maintained.

The place is rundown, it’s high time for updates. It has an authentic charm in certain places. They really try hard with the food but it gets repetitive. It’s not a luxury experience, it’s more like camping. There are a lot of rules, like the showers closing at 9:30am, and we were reprimanded for being 5 minutes late to dinner.

One of the best stays I've had. From the instant we walked down the drive the team were there to welcome us in, get us checked in and seen to our room. The room itself was nicely laid out and seemed very traditional in set up, I enjoyed the fact the place was many years old traditional house and it was very peaceful both in stay and rest. The food both during dinner and breakfast was impecable and offered a taste of Japanese cuisine across many courses. They also have a vegan option and our server Uka was great to explain everything we were eating and had excellent service of courses. The onsens was also a nice addition, very traditional and relaxing. Some may suggested some of the features are a bit dated, however I feel you would loose the the places character and appeal if looked to modernise. We were lastly given good bye from the staff and given a taxi ride to gora train station. A great final gesture for an impecable stay.

This is an old ryokan located just a few hundred meters from Gora train station and you pay for authenticity and atmosphere of old Japan. Our suite was spacious and surrounded by views of woods and gardens. Staff was superb, spoke perfectly adequate English and tried to be helpful and accommodating. The multi course Kaiseki dinner as well as a typical Japanese breakfast completed the experience. We had access to a small private indoor Onsen in which we soaked more than once. Overall this was a very worthwhile stay and you can easily forgive some worn out pieces of furniture and drafty hallways (the outside temperature was barely above freezing during our stay). However, peeling wallpaper and patches of obvious, widespread black mold on bathroom walls cross the line between charming and unacceptable.

Loved our stay at the Gora Kansuiro and glad we picked this hotel for our time in Hakone. We were a family of 3. It's a very old hotel which added to the charm of the area, we loved this and was a welcome change from modern Western hotels. The outdoor bath was incredibly peaceful looking out across the grounds. The food was a good experience and the hotel were very accommodating in serving vegetarian options for two of us, we were all soooo full :) All of the staff were nice and made us feel very welcome, a special mention to Yuka who was amazing. I want to visit Hakone again as there is more to see and much more hiking to be done; I would definately stay here again.

Phenomenal chill end to a busy vacation

Very nice staff, good service, but open air hot spring is close because of the broken pump, so not worth this price.

I was very skeptical after reading some reviews but I am so glad we stayed. Staying Annex of the Ryokan was very much like staying in a historical museum. All the beautiful architectural details against a stunning backdrop of the surrounding gardens. Location is fantastic short walk from Gora station. A very sweet lovely lady whom served our dinner and breakfast, was very welcoming and cheerful leaving us happy with our stay.