Oriental Hotel Universal City

Finding rooms for you...
9,2
/10
Exceptional
1.679 reviews

What Guests Say About Their Stay

Verified Traveler

10,0
/ 10
This was my second stay at Oriental Hotel, and I chose to come back because of its convenient location. It's easy to reach and a great place to stay even if you don't plan to visit Universal Studios. The room is spacious, clean, and comfortable. One of the highlights of my stay was the breakfast, which offers a great variety of delicious food. I especially loved the fresh orange juice machine that squeezes oranges on the spot. The hotel also provides a welcome lounge for guests, which is a nice touch and makes the stay even more enjoyable. Overall, I had another pleasant experience and would definitely consider staying here again on my next trip.

Cecylia

10,0
/ 10
Love friendly staff, rooms were clean, comfortable bed. I had a family room that sleeps 6 people, room was small but it had almost everything we needed except for an iron which we requested and was sent to us in less than 5 minutes. Breakfast buffet has a lot of options and food is good, but they do serve the same food everyday I will have love to see maybe a few dishes change everyday. They also offer free snacks between 6-9 pm (ice cream, cookies, drinks and hotdogs). Very conveniently located at universal studios you only walk for 3 minutes and you are at the entrance of the park. Train station is also conveniently located within a 3 minute walk from the hotel. This is a family friendly hotel. We definitely enjoy our stay at this hotel.

Luis

10,0
/ 10
What a beautiful magnificent hotel, is inside universal studios, so many restaurants to choose from, also food courts for the kids and attractions and arcades and claw machines. Theirs also convinces store 3 to choose from. Such as 7-11 also a big Lawson. The staff was amazing and the hotel is wonderful can Waite to return. Also has its owed Metro line, we used it for our tours.

Christopher

10,0
/ 10
Excellent location. You can walk to the park in 3 mins. Breakfast with the room was great. Gets busy by 8:30 so go slightly earlier. Self-serve luggage rooms make it really easy to leave your suitcases. Would recommend for USJ
In the Area
See Map
大阪府大阪市此花区島屋6丁目2−78, Osaka, Kansai, Japan

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Oriental Hotel Universal City is located in area / city Konohana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Oriental Hotel Universal City

大阪府大阪市此花区島屋6丁目2−78, Osaka, Kansai, Japan
Discover More Places
Lobby Oriental Hotel Universal City
Exterior 2 Oriental Hotel Universal City

Discover More About Oriental Hotel Universal City

Location
Oriental Hotel Universal City is located in area / city Konohana.

About Oriental Hotel Universal City

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oriental Hotel Universal City exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Oriental Hotel Universal City is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Oriental Hotel Universal City.

All facilities in Oriental Hotel Universal City

Lobby Oriental Hotel Universal City
Lobby
Exterior Oriental Hotel Universal City
Exterior
Bedroom Oriental Hotel Universal City
Bedroom
Restaurant Oriental Hotel Universal City
Restaurant

In-room Facilities

  • Bathtub
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • Luggage storage

Accessibilty

  • Accessible bathroom
  • Accessible path of travel

Food and Drinks

  • Buffet breakfast

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

General

  • AC

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Oriental Hotel Universal City

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Oriental Hotel Universal City
330
Number of floors in Oriental Hotel Universal City
20
Another facilities in Oriental Hotel Universal City
Bathtub, Hairdryer, Refrigerator, Shower, TV

Frequently asked question in Oriental Hotel Universal City

What are available facilities at Oriental Hotel Universal City?
There are top facilites at Oriental Hotel Universal City such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oriental Hotel Universal City?
The standard check-in time at Oriental Hotel Universal City is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Oriental Hotel Universal City provide breakfast?
Yes, Oriental Hotel Universal City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Oriental Hotel Universal City?
Oriental Hotel Universal City is a 4.0-star hotel.
How many floors does Oriental Hotel Universal City have?
Oriental Hotel Universal City has 20 floors.
See All

More Reviews from Other Guests in Oriental Hotel Universal City

9,2
Exceptional
From 1.616 reviews
Cleanliness

9,4

Room Comfort

9,0

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Oriental Hotel Universal City

Number of reviews per page
20
40
Top reviews
Cecylia
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love friendly staff, rooms were clean, comfortable bed. I had a family room that sleeps 6 people, room was small but it had almost everything we needed except for an iron which we requested and was sent to us in less than 5 minutes. Breakfast buffet has a lot of options and food is good, but they do serve the same food everyday I will have love to see maybe a few dishes change everyday. They also offer free snacks between 6-9 pm (ice cream, cookies, drinks and hotdogs). Very conveniently located at universal studios you only walk for 3 minutes and you are at the entrance of the park. Train station is also conveniently located within a 3 minute walk from the hotel. This is a family friendly hotel. We definitely enjoy our stay at this hotel.
Read More
NONNETTE
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean, friendly staff, close to restaurants as its adjacent to Universal City Walk, walking distance to USJ, train to the city/airport is a few steps away. Self-serve Luggage Storage at your own convenience.
Bonny
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is great, very close to the JR and USJ. There is a hotel phone in the room, but there are no instructions on what number to call to reach the staff. What’s the point of having the hotel phone then? The luggage storage room is convenient to use, and even though the staff isn’t great at English, they are trying their best to help. I felt like this is a common thing in hotels in Japan: the flush water smells bad, but this only happened after flushing the toilet.
Read More
Luis
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What a beautiful magnificent hotel, is inside universal studios, so many restaurants to choose from, also food courts for the kids and attractions and arcades and claw machines. Theirs also convinces store 3 to choose from. Such as 7-11 also a big Lawson. The staff was amazing and the hotel is wonderful can Waite to return. Also has its owed Metro line, we used it for our tours.
Read More
Christopher
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location. You can walk to the park in 3 mins. Breakfast with the room was great. Gets busy by 8:30 so go slightly earlier. Self-serve luggage rooms make it really easy to leave your suitcases. Would recommend for USJ
Nina
icon-with Children
with Children
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff is not helpful unless you are Japanese, they had cross contamination with mangos and I had a terrible allergic reaction and they laughed in my face. They don’t have luggage carts on the first floor where you arrive - they do not help with anything at all. Our shower did not work and they didn’t care - the paint was peeling in the bathroom and the lobby chairs where gross and stained
Read More
Catherine
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location. Very helpful staff..
Kayne
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel and great location for universal. I took my 3 kids and the hotel was perfect.
Lizbeth Villalobos
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall great service. Location was great and easy to navigate. The rooms were clean and well organized came with great amenities and the room was always cleaned and ready.
Nicolle
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was excellent but there is no washers in hotel.
Aidan
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room that is convenient for USJ. No laundry available though which is something to be aware of. Universal city can be very crowded when USJ visitors are heading home making Lawsons difficult to buy anything in.
John
icon-with Children
with Children
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The pillows were made out of something that felt like straws or corn kernels, very uncomfortable.
Brock
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location to the metro and Universal. Welcome lounge was nice. Rooms were a decent size but shower was very short for us.
Atilio
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The cleanliness and staff support are very good.
Anthony
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Elizaveta
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and great staff
Fetia
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed one night at the hotel after visiting USJ. Hotel is very beautiful, nice staff, and they had a welcome lounge area with complimentary refreshments. The room was spacious, clean, comfy beds. However, there was an issue with my room key not working properly, then three hours later another couple was trying to enter my room because it was reassigned to them. Weird. I was too exhausted from USJ to say anything about it. I also booked a massage via the QR code provide by the hotel, but no one arrived. Ask the hotel for assistance with that.
Read More
Abril
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms were significantly bigger, the proximity to the park was great on a long day. Convenience stores all around with an amazing selection of food. The staff was so helpful and amazing and they provided free hot dogs each evening along with refreshments. If I ever travel to Osaka again, I will be staying here again.
Roneka
icon-Business with Friends
Business with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Had the most perfect and convenient location, breakfast options were great, staff was nice and the room the clean.
sunghwa
icon-Business
Business
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

위치가 좋고 조식은 기본이지만 저녁에 투숙객을 위한 서비스는 아주 좋았습니다. 추천합니다.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Oriental Hotel Universal City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 1.616 reviews
Cleanliness

9,4

Room Comfort

9,0

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Oriental Hotel Universal City

Number of reviews per page
20
40
Top reviews
Cecylia
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love friendly staff, rooms were clean, comfortable bed. I had a family room that sleeps 6 people, room was small but it had almost everything we needed except for an iron which we requested and was sent to us in less than 5 minutes. Breakfast buffet has a lot of options and food is good, but they do serve the same food everyday I will have love to see maybe a few dishes change everyday. They also offer free snacks between 6-9 pm (ice cream, cookies, drinks and hotdogs). Very conveniently located at universal studios you only walk for 3 minutes and you are at the entrance of the park. Train station is also conveniently located within a 3 minute walk from the hotel. This is a family friendly hotel. We definitely enjoy our stay at this hotel.
Read More
NONNETTE
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean, friendly staff, close to restaurants as its adjacent to Universal City Walk, walking distance to USJ, train to the city/airport is a few steps away. Self-serve Luggage Storage at your own convenience.
Bonny
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is great, very close to the JR and USJ. There is a hotel phone in the room, but there are no instructions on what number to call to reach the staff. What’s the point of having the hotel phone then? The luggage storage room is convenient to use, and even though the staff isn’t great at English, they are trying their best to help. I felt like this is a common thing in hotels in Japan: the flush water smells bad, but this only happened after flushing the toilet.
Read More
Luis
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What a beautiful magnificent hotel, is inside universal studios, so many restaurants to choose from, also food courts for the kids and attractions and arcades and claw machines. Theirs also convinces store 3 to choose from. Such as 7-11 also a big Lawson. The staff was amazing and the hotel is wonderful can Waite to return. Also has its owed Metro line, we used it for our tours.
Read More
Christopher
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location. You can walk to the park in 3 mins. Breakfast with the room was great. Gets busy by 8:30 so go slightly earlier. Self-serve luggage rooms make it really easy to leave your suitcases. Would recommend for USJ
Nina
icon-with Children
with Children
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff is not helpful unless you are Japanese, they had cross contamination with mangos and I had a terrible allergic reaction and they laughed in my face. They don’t have luggage carts on the first floor where you arrive - they do not help with anything at all. Our shower did not work and they didn’t care - the paint was peeling in the bathroom and the lobby chairs where gross and stained
Read More
Catherine
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location. Very helpful staff..
Kayne
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel and great location for universal. I took my 3 kids and the hotel was perfect.
Lizbeth Villalobos
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall great service. Location was great and easy to navigate. The rooms were clean and well organized came with great amenities and the room was always cleaned and ready.
Nicolle
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was excellent but there is no washers in hotel.
Aidan
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room that is convenient for USJ. No laundry available though which is something to be aware of. Universal city can be very crowded when USJ visitors are heading home making Lawsons difficult to buy anything in.
John
icon-with Children
with Children
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The pillows were made out of something that felt like straws or corn kernels, very uncomfortable.
Brock
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location to the metro and Universal. Welcome lounge was nice. Rooms were a decent size but shower was very short for us.
Atilio
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The cleanliness and staff support are very good.
Anthony
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Elizaveta
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and great staff
Fetia
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed one night at the hotel after visiting USJ. Hotel is very beautiful, nice staff, and they had a welcome lounge area with complimentary refreshments. The room was spacious, clean, comfy beds. However, there was an issue with my room key not working properly, then three hours later another couple was trying to enter my room because it was reassigned to them. Weird. I was too exhausted from USJ to say anything about it. I also booked a massage via the QR code provide by the hotel, but no one arrived. Ask the hotel for assistance with that.
Read More
Abril
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms were significantly bigger, the proximity to the park was great on a long day. Convenience stores all around with an amazing selection of food. The staff was so helpful and amazing and they provided free hot dogs each evening along with refreshments. If I ever travel to Osaka again, I will be staying here again.
Roneka
icon-Business with Friends
Business with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Had the most perfect and convenient location, breakfast options were great, staff was nice and the room the clean.
sunghwa
icon-Business
Business
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

위치가 좋고 조식은 기본이지만 저녁에 투숙객을 위한 서비스는 아주 좋았습니다. 추천합니다.
Number of reviews per page
20
40