WE Hotel Toya

Hotels
8,9
/10
Exceptional
199 reviews

What Guests Say About Their Stay

Laura

10,0
/ 10
Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return

Brett

10,0
/ 10
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.

Qiqi

10,0
/ 10
Great view, super comfortable during quiet period. We will for sure come back again!
In the Area
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293-1 Toyamachi, Toyako, Abuta, Hokkaido, Japan, 049-5802

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at WE Hotel Toya is a good choice when you are visiting Toyako. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around WE Hotel Toya

293-1 Toyamachi, Toyako, Abuta, Hokkaido, Japan, 049-5802
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Lobby WE Hotel Toya
Lobby 2 WE Hotel Toya

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General


Near Lake Toya

Location


When you stay at WE Hotel Toya in Toyako, you'll be on a lake, within a 15-minute drive of Lake Toya and Toyako Hot Spring. This hotel is 11.6 mi (18.7 km) from Rusutsu Resort and 25.6 mi (41.2 km) from Niseko Tokyu Grand HIRAFU.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Toya - 0.8 km / 0.5 mi
Shikotsu-Toya National Park - 1.1 km / 0.7 mi
Usuzanfunka Memorial Park - 10.8 km / 6.7 mi
Toyako Hot Spring - 12 km / 7.5 mi
Kimundo Waterfall - 12 km / 7.5 mi
Toyako Onsen - 13 km / 8.1 mi
Zenko-ji Temple - 18.3 km / 11.4 mi
Sobetsu Samuzu Road Station - 18.5 km / 11.5 mi
Showashinzan Ropeway - 18.7 km / 11.6 mi
Rusutsu Resort - 18.7 km / 11.6 mi
Showa-shinzan - 18.7 km / 11.6 mi
Sobetsujohokanai - 19.2 km / 11.9 mi
Road Station Makkari Flower Center - 21.9 km / 13.6 mi
Makkarigawa Kasenkoen - 22.2 km / 13.8 mi
Lily Park - 23.6 km / 14.7 mi

The nearest major airport is New Chitose Intl. Airport (CTS) - 105.4 km / 65.5 mi

Facilities


Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


At WE Hotel Toya, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 55 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in WE Hotel Toya

Bar, Cafe and Lounge WE Hotel Toya
Bar, Cafe and Lounge
Entertainment Facility WE Hotel Toya
Entertainment Facility
Lobby WE Hotel Toya
Lobby
Exterior WE Hotel Toya
Exterior
Others WE Hotel Toya
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Smoking area
  • Parking

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in WE Hotel Toya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property prior to arrival.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at WE Hotel Toya
55
Number of floors in WE Hotel Toya
5
Another facilities in WE Hotel Toya
Luggage storage, Multilingual staff, 24-hour Receptionist, Smoking area, Limited parking

Frequently asked question in WE Hotel Toya

What are available facilities at WE Hotel Toya?
There are top facilites at WE Hotel Toya such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at WE Hotel Toya?
The standard check-in time at WE Hotel Toya is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does WE Hotel Toya provide breakfast?
Yes, WE Hotel Toya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of WE Hotel Toya?
WE Hotel Toya is a 3.0-star hotel.
How many floors does WE Hotel Toya have?
WE Hotel Toya has 5 floors.
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More Reviews from Other Guests in WE Hotel Toya

Overall Ratings & Reviews WE Hotel Toya

Traveloka (2)
Other sources (197)
9,0
Exceptional
From 197 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews WE Hotel Toya

Number of reviews per page
20
40
Top reviews
John Gusti
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and spacious room. Nice onsen.
Laura
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Anabela
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
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Brett
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Windsor
icon-Leisure
Leisure
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, beautiful view
Calvin
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

For the price point of this hotel, the food was sub par.
haiyu
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
Read More
Qiqi
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great view, super comfortable during quiet period. We will for sure come back again!
Petur
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Amazing view, friendly staff, peaceful
Lisa
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
Read More
Kevin
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Read More
JIWEI
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Thanks for a very relaxing holiday and stay.
Kew
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

5 star all around except limited dinning options
Kok
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
Camilla
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Read More
Amana
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
chiufang
icon-with Partner
with Partner
10,0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

I didn’t know the hotel provides shuttle services.
Tan Hwee
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Read More
Natural
10,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Nice view
Teng Hui Melissa
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 WE Hotel Toya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews WE Hotel Toya

Traveloka (2)
Other sources (197)
9,0
Exceptional
From 197 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews WE Hotel Toya

Number of reviews per page
20
40
Top reviews
John Gusti
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and spacious room. Nice onsen.
Laura
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Anabela
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
Read More
Brett
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Windsor
icon-Leisure
Leisure
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, beautiful view
Calvin
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

For the price point of this hotel, the food was sub par.
haiyu
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
Read More
Qiqi
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great view, super comfortable during quiet period. We will for sure come back again!
Petur
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Amazing view, friendly staff, peaceful
Lisa
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
Read More
Kevin
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Read More
JIWEI
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Thanks for a very relaxing holiday and stay.
Kew
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

5 star all around except limited dinning options
Kok
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
Camilla
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Read More
Amana
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
chiufang
icon-with Partner
with Partner
10,0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

I didn’t know the hotel provides shuttle services.
Tan Hwee
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Read More
Natural
10,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Nice view
Teng Hui Melissa
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Number of reviews per page
20
40