Luxury Hotels in Kota Bharu City Centre, Kota Bharu

The hotel food was very good and tasty, we enjoy our stay there.

Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.

Ask them if the hotel is ok for oku using wheelchair, they said yes, but when we arrived, it is not, starting from the parking to the room, its hard to use wheelchair, need someone to help lift the wheelchair, and there, only one lift can be use, need to wait longer to arrive room, the room quite bad, toilet smell bad, the floor slippery, at the window, full with birds s**t. For sure will never come again.

Overall it was an awesome experience but, management should upgrade or repair some facilities such as the room's carpet & swimming pool facilities.

Everything OK but the desk clerk was not friendly at all. We arrived at 3.30pm 26.1.22. He should not be working in the hotel industry.

Good location. Big parking spot. Hopefully, they can speed up the renovation process.

No hot water for shower and no bathing foam.

The room is small and not very clean, the lift slow and the TV no working.

Love it! Everything is good and satisfied.