Luxury Hotels in Kota Bharu City Centre, Kota Bharu

Nice hotel, clean, staff is friendly and the location is strategic in town.

Need some improvement, room smell unpleasant, need some minor touch up.

The bathroom is smelly. The TV is not clear and too small

Everything OK but the desk clerk was not friendly at all. We arrived at 3.30pm 26.1.22. He should not be working in the hotel industry.

Good location. Big parking spot. Hopefully, they can speed up the renovation process.

Room blackout and leaked sink.

We need to wait for long times for check in. Then they left dirty dishes for up to 5 hours on the floor in front the room. They also put the mattress on the floor in front the room. Please improve the cleanliness, and also bad service from the staff. I had great experiences before with agent, but this time , it was so disappointed.

Glad I bought it online! No prob with hospitality. Only tv placed too high. Might break our neck. Hahaha