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Four Points By Sheraton Desaru
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Four Points By Sheraton Desaru
Hotels
8,8
/10
Very Good
165 reviews
What Guests Say About Their Stay
Verified traveler
10,0
/ 10
I recently stayed at your hotel and had a great experience. The service, amenities, and overall atmosphere were excellent. However, I noticed that the pool water could be clearer, and I believe it could be maintained a bit better for an even better guest experience.
Chee Foon
10,0
/ 10
Had a wonderful stay. The management was considerate allowing us to bring our bikes up into the room. The room was spacious and comfy. Great service.
Deena Hazirah
10,0
/ 10
The hotel is clean and comfortable and although there were some hiccups here and there, the staff was very friendly, fast, efficient and full of empathy when we voiced out for help multiple times regardless of the time. They made sure that we felt well taken care of and that our concerns were valid and valued throughout the entire stay.
I would definitely choose this hotel again if I were to revisit Desaru in the future!
In the Area
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Jalan Kempas 2, Taman Desaru Utama, Kota Tinggi, Johor, Malaysia, 81930
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Four Points By Sheraton Desaru
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What's around Four Points By Sheraton Desaru
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Jalan Kempas 2, Taman Desaru Utama, Kota Tinggi, Johor, Malaysia, 81930
Discover More About Four Points By Sheraton Desaru
Location
Four Points By Sheraton Desaru is located in area / city Kota Tinggi.
About Four Points By Sheraton Desaru
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Four Points By Sheraton Desaru exclusively for you.
Four Points By Sheraton Desaru is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Four Points By Sheraton Desaru.
All facilities in Four Points By Sheraton Desaru
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Parking
- Banquet
- Parking (surcharge)
Business Facilities
- Meeting facilities
- Meeting rooms
- Business center
Food and Drinks
- Bar
- Breakfast
Things to Do
- Outdoor pool
- Garden
Family-friendly Facilities
- Children games
Transportation
- Beach shuttle
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Four Points By Sheraton Desaru
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
- Fee for buffet breakfast: approximately MYR 60 per person
- Uncovered self parking fee: MYR 7 per night
- Rollaway bed fee: MYR 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Four Points By Sheraton Desaru | 311 |
Number of floors in Four Points By Sheraton Desaru | 15 |
Another facilities in Four Points By Sheraton Desaru | Others, Smoke-free area, Laundry service, Luggage storage, 24-hour Receptionist |
Frequently asked question in Four Points By Sheraton Desaru
What are available facilities at Four Points By Sheraton Desaru?
There are top facilites at Four Points By Sheraton Desaru such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points By Sheraton Desaru?
The standard check-in time at Four Points By Sheraton Desaru is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points By Sheraton Desaru provide breakfast?
Yes, Four Points By Sheraton Desaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Four Points By Sheraton Desaru
Traveloka (13)
Other sources (152)
8,8
Very Good
From 152 reviews
Cleanliness
9,2
Room Comfort
9,2
Service and Facilites
9,0
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Traveler Reviews Four Points By Sheraton Desaru
Number of reviews per page
20
40
Top reviews
Lionel
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Thanks for the decoration for our anniversary.
Sunil
8,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Overall stay was very good. However, kids amenities were very few.
Verified traveler
Friends and Family
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
I recently stayed at your hotel and had a great experience. The service, amenities, and overall atmosphere were excellent. However, I noticed that the pool water could be clearer, and I believe it could be maintained a bit better for an even better guest experience.
Rachel
Friends and Family
6,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Overall it was a stay that was value for money, room was spacious and clean, with comfortable bedding and pillows. Breakfast spread was also pretty good, roti prata was excellent although other items like chee cheong fun could be improved.
We did have issues with one room key card which we tried to get fixed on the second night, however that made things worse as our door lock seemed to stop working altogether. We tried getting housekeeping to help but the issue wasnt resolved until the next morning when we informed the front desk again.
Do also note parking it's chargeable at 15rm for the 2 night stay.
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Chee Foon
Friends and Family
10,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Had a wonderful stay. The management was considerate allowing us to bring our bikes up into the room. The room was spacious and comfy. Great service.
Jeffrey
Business
2,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Got sick after the 2 nites stay due to the noisy aircon blowing cold air from above the bed directly to you when you sleep. Unable to sleep due to noisy aircon sounding like a jet engine even after switching to quiet mode.
Deena Hazirah
Leisure with Children
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The hotel is clean and comfortable and although there were some hiccups here and there, the staff was very friendly, fast, efficient and full of empathy when we voiced out for help multiple times regardless of the time. They made sure that we felt well taken care of and that our concerns were valid and valued throughout the entire stay.
I would definitely choose this hotel again if I were to revisit Desaru in the future!
Read More
Razeen
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Spacious room, lots amenities. They got pool, playground and gym. F&b was great with many to choose. Will surely come again. Thanks for the service
keng kwang
Leisure with Friends
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Nice hotel for golfers at desaru
Bin Mohamed Happy
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Our go to hotel when we are in Desaru. We love Four points! Alot of dining options, near grocery store and the staff and service is excellent!
MUHAMMAD SYAFIQ
Leisure with Children
10,0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Hotel was clean and staffs were pleasant and kind. A comfortable stay for a family of 4. Walking distance to minimarts and supermarket around the area. A few eating places at walkable distance as well.
Kumar
8,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Nice hotel. Breakfast spread is mostly local.
Tan
8,0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Good housekeeping and security.
Annie
Leisure with Partner
8,0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Surrounding shops not much good foods.
The shower room floor black stains
The room telephone very smelly, guess the housekeeping staff never clean the phone
Not much english movie Channel
Ibrahim
Leisure Family
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The hotel is located near other eateries and supermarket thus making it very convenient
Gillian
Leisure Family
10,0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We had a lovely stay at Four points, Desaru, (2 adults, 4 children in 2 rooms). Excellent service and lovely breakfast spread. Parking felt safe and the neighbourhood had many shops and areas to eat too. Would recommend!
Warren
Friends and Family
10,0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better.
(a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains.
(b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.
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Warren
Friends and Family
8,0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better.
(a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains.
(b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.
Read More
Sudheesh
Leisure with Children
8,0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Quiet and restful stay. Not much to do in the area
Yvette
Leisure with Children
8,0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
We had to wait 50 mins in line to check in and only got our room at 5pm. Later we found out that the next day is a public holiday (Yang di-Pertuan Agong's birthday Holiday) which could be why the hotel was overwhelmed with local tourists and were short handed.
Rooms were quite huge. Breakfast spread was quite good and the roti canai was one of the best hotel live stations that I’ve had! They had a wide variety of breads too.
This hotel is 10-mins drive from the Desaru Adventure Waterpark and is within walking distance to a supermarket and many other F&B options.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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